Anonymous ftp returns message "unretrievable"

When someone uses Anonymous FTP to download publically available files, they get an "unretrievable" error message. I can't find any problems with permissions, and a named user can download files. This worked well before the update from 9. Any suggestions??
THANKS!!
I forgot to mention that there are no errors in the logs.
Message was edited by:
Jim_SDSU

OOOPs!!
Was editing the wrong copy of the config file.
Never mind, and thanks!!

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Anonymous ftp returns message "unretrievable"

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