Another "EBS running slow" question

Hi.
Users complained last week that system running slow. Many users trying to do quarter-end work and closing.
We checked the following to get some meat on the bones:
OS: top / iostat command
DB: alert log (for ORA- errors), tablespace space limits.
Apps: Apache log, and logging on to EBS to see forms / cc managers.
At the end we were unable to get a proper, transparent picture of the enivironment. Yes, there were waits at the IO level, but nothing huge. We were unable to see what was happening.
Did we miss anything? Is there anything else we could have checked?
Cheers,
DA

Ok sorry for missing the user name...
Ok, the following is returned: (21962 was the PID I used and appltest was the user):
SQL> select
2 d.user_name "appltest",
3 b.sid SID,b.serial# "Serial#", c.spid "srvPID", a.SPID "ClPID",
4 to_char(START_TIME,'DD-MON-YY HH:MM:SS') "STime"
5 from
6 fnd_logins a, v$session b, v$process c, fnd_user d
7 where
8 b.paddr = c.addr
9 and a.pid=c.pid
10 and a.spid = b.process
11 and d.user_id = a.user_id
12 and (d.user_name = 'USER_NAME' OR 1=1)
13 and a.SPID = &PID;
Enter value for pid: 21962
old 13: and a.SPID = &PID
new 13: and a.SPID = 21962
appltest
SID Serial# srvPID ClPID STime
SYSADMIN
801 546 22343 21962 13-MAY-09 09:05:52
NAISBIN
801 546 22343 21962 13-MAY-09 09:05:00
SYSADMIN
801 546 22343 21962 15-MAY-09 01:05:57
appltest
SID Serial# srvPID ClPID STime
GUEST
801 546 22343 21962 18-MAY-09 03:05:49
GUEST
834 401 23035 21962 13-MAY-09 07:05:02
GUEST
834 401 23035 21962 13-MAY-09 09:05:45
appltest
SID Serial# srvPID ClPID STime
SYSADMIN
834 401 23035 21962 15-MAY-09 11:05:49
SYSADMIN
834 401 23035 21962 18-MAY-09 02:05:25
SYSADMIN
838 316 22336 21962 12-MAY-09 09:05:27
appltest
SID Serial# srvPID ClPID STime
SYSADMIN
850 10092 6208 21962 19-MAY-09 08:05:45
GUEST
854 127 23030 21962 13-MAY-09 07:05:42
GUEST
854 127 23030 21962 19-MAY-09 11:05:07
appltest
SID Serial# srvPID ClPID STime
GUEST
854 127 23030 21962 19-MAY-09 01:05:53
13 rows selected.
So, I am not sure how to take this from here. I entered one PID but it seems to be shared by a number of users /sessions? Also these sessions seems to have been running for some time (for over a week in some cases).
What is the next step from here? I am not sure why we have NAISBIN 801, then GUEST 854.
Thanks again.
DA

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        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    foo.tap (1.0) Support
        [not loaded]    foo.tun (1.0) Support
            /System/Library/Extensions
        [not loaded]    com.novatelwireless.driver.3G (2.2.9) Support
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.2) Support
        [not loaded]    com.option.driver.OptionMSD (1.11.0) Support
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0 - SDK 10.6) Support
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0 - SDK 10.6) Support
        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
        [not loaded]    com.sierrawireless.driver.SierraQMISupport (1.0.1 - SDK 10.6) Support
        [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0) Support
        [not loaded]    com.sierrawireless.driver.qmiNetDriver (1.0.3 - SDK 10.6) Support
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
        [not loaded]    com.novatelwireless.driver.3GData (2.2.9) Support
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        StartOuc: Path: /Library/StartupItems/StartOuc
        tap: Path: /Library/StartupItems/tap
        tun: Path: /Library/StartupItems/tun
        Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
        [running]    com.paragon.NTFS.notify.plist Support
    Launch Agents: ℹ️
        [running]    com.epson.epw.agent.plist Support
        [running]    com.oracle.java.Java-Updater.plist Support
        [loaded]    com.paragon.updater.plist Support
        [running]    com.sierrawireless.SwitchTool.plist Support
        [failed]    de.novamedia.VodafoneDeviceObserver.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist Support
        [failed]    com.facebook.videochat.[redacted].plist Support
        [loaded]    com.google.keystone.agent.plist Support
        [loaded]    com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
        Steam    Application (/Applications/Steam.app)
        iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        VMCStatusMenu    UNKNOWN (missing value)
        AutoLaunchApp    Application (/Applications/3Connect/3Connect.app/Contents/Resources/AutoLaunchApp.app)
        uTorrent    UNKNOWN (missing value)
        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Android File Transfer Agent    Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        LexmarkNetworkServices    ApplicationHidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
        3500-4500 Series Button Monitor    ApplicationHidden (/Library/Application Support/Lexmark/3500-4500 Series Scanner.bundle/Contents/SharedSupport/3500-4500 Series Button Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 10.1.12 Support
        AdobePDFViewer: Version: 10.1.12 Support
        Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        Java  Support
        Paragon NTFS for Mac ® OS X  Support
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 328.30 GB
        Destinations:
            Seagate Backup Plus Drive [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 328.30 GB X 3)
            Seagate Backup Plus Drive [Local]
            Total size: 1.00 TB
            Total number of backups: 10
            Oldest backup: 2013-05-29 18:19:48 +0000
            Last backup: 2013-12-03 06:32:04 +0000
            Size of backup disk: Adequate
                Backup size 1.00 TB > (Disk used 328.30 GB X 3)
    Top Processes by CPU: ℹ️
            23%    firefox
             8%    WindowServer
             2%    hidd
             2%    mds_stores
             1%    com.apple.WebKit.WebContent
    Top Processes by Memory: ℹ️
        387 MB    firefox
        180 MB    com.apple.WebKit.WebContent
        146 MB    com.apple.MediaLibraryService
        125 MB    Finder
        107 MB    iTunes
    Virtual Memory Information: ℹ️
        48 MB    Free RAM
        1.60 GB    Active RAM
        1.53 GB    Inactive RAM
        1.04 GB    Wired RAM
        5.95 GB    Page-ins
        63 MB    Page-outs

    Either update or remove the Vodafone software and see whether there's an improvement.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
    Back up all data before making any changes.
    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • System freezing/running slower

    I've been having some difficulties with my macbook as of late: in the past three days, chrome has frozen about 7 times and force quitting made the entire screen freeze (so all i could do was using the shut-down button). I've also noticed that the bootup is slower than usual. Generally speaking, the whole thing has been running slower and slower for a while now. i get the rainbow wheel of doom on a frequent basis. (also, my fan is quite loud and i can hear a rattling sound sometimes)
    here is what seems to have happened before everything froze:
    6/20/13 7:46:29.372 AM Google Chrome: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x6f556050 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    6/20/13 7:49:03.000 AM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=1195[GoogleSoftwareUp] clearing CS_VALID
    6/20/13 7:49:09.430 AM Google Chrome: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x6f556050 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    6/20/13 7:49:31.059 AM Google Chrome: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x6f556050 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    6/20/13 7:49:38.059 AM Google Chrome: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x6f556050 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    6/20/13 7:50:40.611 AM com.apple.backupd: Starting standard backup
    6/20/13 7:54:34.000 AM bootlog: BOOT_TIME 1371707674 0
    and after booting up
    (i have no idea how these things work, but there are a few errors in the end, i only copied all of it because it's a direct continuation of the above)
    6/20/13 7:54:34.000 AM bootlog: BOOT_TIME 1371707674 0
    6/20/13 7:55:09.000 AM kernel: PMAP: PCID enabled
    6/20/13 7:55:09.000 AM kernel: Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    6/20/13 7:55:09.000 AM kernel: vm_page_bootstrap: 989983 free pages and 50401 wired pages
    6/20/13 7:55:09.000 AM kernel: kext submap [0xffffff7f80736000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000736000]
    6/20/13 7:55:09.000 AM kernel: zone leak detection enabled
    6/20/13 7:55:09.000 AM kernel: standard timeslicing quantum is 10000 us
    6/20/13 7:55:09.000 AM kernel: mig_table_max_displ = 73
    6/20/13 7:55:09.000 AM kernel: TSC Deadline Timer supported and enabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
    6/20/13 7:55:09.000 AM kernel: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
    6/20/13 7:55:09.000 AM kernel: calling mpo_policy_init for TMSafetyNet
    6/20/13 7:55:09.000 AM kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    6/20/13 7:55:09.000 AM kernel: calling mpo_policy_init for Sandbox
    6/20/13 7:55:09.000 AM kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    6/20/13 7:55:09.000 AM kernel: calling mpo_policy_init for Quarantine
    6/20/13 7:55:09.000 AM kernel: Security policy loaded: Quarantine policy (Quarantine)
    6/20/13 7:55:09.000 AM kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
    6/20/13 7:55:09.000 AM kernel: The Regents of the University of California. All rights reserved.
    6/20/13 7:55:09.000 AM kernel: MAC Framework successfully initialized
    6/20/13 7:55:09.000 AM kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
    6/20/13 7:55:09.000 AM kernel: IOAPIC: Version 0x20 Vectors 64:87
    6/20/13 7:55:09.000 AM kernel: ACPI: System State [S0 S3 S4 S5]
    6/20/13 7:55:09.000 AM kernel: PFM64 (36 cpu) 0xf10000000, 0xf0000000
    6/20/13 7:55:09.000 AM kernel: [ PCI configuration begin ]
    6/20/13 7:55:09.000 AM kernel: AppleIntelCPUPowerManagement: Turbo Ratios 0046
    6/20/13 7:55:09.000 AM kernel: AppleIntelCPUPowerManagement: (built 16:32:09 Aug 23 2012) initialization complete
    6/20/13 7:55:09.000 AM kernel: console relocated to 0xf10000000
    6/20/13 7:55:09.000 AM kernel: PCI configuration changed (bridge=16 device=4 cardbus=0)
    6/20/13 7:55:09.000 AM kernel: [ PCI configuration end, bridges 12 devices 16 ]
    6/20/13 7:55:09.000 AM kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID a4b197fffecec9a4; max speed s800.
    6/20/13 7:55:09.000 AM kernel: mbinit: done [64 MB total pool size, (42/21) split]
    6/20/13 7:55:09.000 AM kernel: Pthread support ABORTS when sync kernel primitives misused
    6/20/13 7:55:09.000 AM kernel: com.apple.AppleFSCompressionTypeZlib kmod start
    6/20/13 7:55:09.000 AM kernel: com.apple.AppleFSCompressionTypeDataless kmod start
    6/20/13 7:55:09.000 AM kernel: com.apple.AppleFSCompressionTypeZlib load succeeded
    6/20/13 7:55:09.000 AM kernel: com.apple.AppleFSCompressionTypeDataless load succeeded
    6/20/13 7:55:09.000 AM kernel: AppleIntelCPUPowerManagementClient: ready
    6/20/13 7:55:09.000 AM kernel: BTCOEXIST off
    6/20/13 7:55:09.000 AM kernel: wl0: Broadcom BCM4331 802.11 Wireless Controller
    6/20/13 7:55:09.000 AM kernel: 5.106.198.19
    6/20/13 7:55:09.000 AM kernel: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    6/20/13 7:55:09.000 AM kernel: rooting via boot-uuid from /chosen: BFB31AE9-677F-3E15-9F39-FB336651E30D
    6/20/13 7:55:09.000 AM kernel: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    6/20/13 7:55:09.000 AM kernel: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/TOSHIBA MK5065GSXF Media/IOGUIDPartitionScheme/Customer@2
    6/20/13 7:55:09.000 AM kernel: BSD root: disk0s2, major 14, minor 2
    6/20/13 7:55:09.000 AM kernel: jnl: unknown-dev: replay_journal: from: 17431040 to: 25119232 (joffset 0xe38a000)
    6/20/13 7:55:09.000 AM kernel: [IOBluetoothHCIController::setConfigState] calling registerService
    6/20/13 7:55:09.000 AM kernel: jnl: unknown-dev: journal replay done.
    6/20/13 7:55:09.000 AM kernel: Kernel is LP64
    6/20/13 7:55:09.000 AM kernel: hfs: Removed 45 orphaned / unlinked files and 895 directories
    6/20/13 7:54:57.315 AM fseventsd: event logs in /.fseventsd out of sync with volume.  destroying old logs. (29232 22 29427)
    6/20/13 7:55:07.355 AM fseventsd: implementation_register_rpc: implementation_added_client() => 22
    6/20/13 7:54:41.934 AM com.apple.launchd: *** launchd[1] has started up. ***
    6/20/13 7:54:57.260 AM com.apple.launchd: (com.apple.powerd) Unknown value for key POSIXSpawnType: Interactive
    6/20/13 7:54:57.260 AM com.apple.launchd: (com.apple.sandboxd) Unknown value for key POSIXSpawnType: Interactive
    6/20/13 7:55:09.104 AM com.apple.ucupdate.plist: ucupdate: Checked 1 update, no match found.
    6/20/13 7:55:09.104 AM com.apple.pfctl: No ALTQ support in kernel
    6/20/13 7:55:09.104 AM com.apple.pfctl: ALTQ related functions disabled
    6/20/13 7:55:09.109 AM com.apple.UserEventAgent-System: 2013-06-20 07:55 UserEventAgent[11] (CarbonCore.framework)
    6/20/13 7:55:09.125 AM com.apple.UserEventAgent-System: FSEventStreamStart: register_with_server: ERROR: f2d_register_rpc() => (null) (-21)
    6/20/13 7:55:09.253 AM UserEventAgent: starting CaptiveNetworkSupport as SystemEventAgent built May 25 2011 12:27:35
    6/20/13 7:55:09.262 AM UserEventAgent: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
    6/20/13 7:55:09.262 AM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
    6/20/13 7:55:09.263 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:09.263 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:09.263 AM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
    6/20/13 7:55:09.263 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:09.263 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:09.267 AM UserEventAgent: CertsKeychainMonitor: configuring
    6/20/13 7:55:10.000 AM kernel: Waiting for DSMOS...
    6/20/13 7:55:10.000 AM kernel: macx_swapon SUCCESS
    6/20/13 7:55:10.000 AM kernel: BCM5701Enet: Ethernet address
    6/20/13 7:55:10.000 AM kernel: AirPort_Brcm4331: Ethernet address
    6/20/13 7:55:10.000 AM kernel: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    6/20/13 7:55:10.000 AM kernel: IO80211Interface::efiNVRAMPublished(): 
    6/20/13 7:55:12.000 AM kernel: SMC::smcHandleInterruptEvent WARNING status=0x10 (0x40 not set) notif=0x0
    6/20/13 7:55:12.000 AM kernel: Previous Shutdown Cause: 0
    6/20/13 7:55:12.000 AM kernel: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
    6/20/13 7:55:12.000 AM kernel: DSMOS has arrived
    6/20/13 7:55:12.473 AM com.apple.usbmuxd: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit
    6/20/13 7:55:12.937 AM mDNSResponder: mDNSResponder mDNSResponder-320.16 (Jul 19 2012 21:07:07) starting OSXVers 11
    6/20/13 7:55:15.214 AM mds: (Normal) FMW: FMW 0 0
    6/20/13 7:55:17.255 AM com.apple.SecurityServer: Session 100000 created
    6/20/13 7:55:17.793 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/20/13 7:55:17.793 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/20/13 7:55:17.876 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/20/13 7:55:24.158 AM fseventsd: implementation_register_rpc: implementation_added_client() => 22
    6/20/13 7:55:24.159 AM com.apple.xpchelper.00000000-0000-0000-0000-000000000000: 2013-06-20 07:55 xpchelper[62] (CarbonCore.framework) FSEventStreamStart: register_with_server: ERROR: f2d_register_rpc() => (null) (-21)
    6/20/13 7:55:24.191 AM airportd: _processDLILEvent: en1 attached (down)
    6/20/13 7:55:24.000 AM kernel: nspace-handler-set-snapshot-time: 1371707726
    6/20/13 7:55:24.000 AM kernel: in func createVirtualInterface ifRole = 1
    6/20/13 7:55:24.000 AM kernel: Created virtif 0xffffff800aa9c400 p2p0
    6/20/13 7:55:24.205 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:24.205 AM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
    6/20/13 7:55:24.214 AM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
    6/20/13 7:55:26.763 AM fseventsd: log dir: /.fseventsd getting new uuid: FDE3AB06-BB0E-4403-A29B-E2552B6D8D06
    6/20/13 7:55:26.000 AM kernel: AirPort: Link Down on en1. Reason 1 (Unspecified).
    6/20/13 7:55:26.960 AM configd: network configuration changed.
    6/20/13 7:55:26.962 AM configd: setting hostname to "name"
    6/20/13 7:55:26.995 AM com.apple.SecurityServer: Entering service
    6/20/13 7:55:27.047 AM systemkeychain: done file: /var/run/systemkeychaincheck.done
    6/20/13 7:55:27.047 AM configd: network configuration changed.
    6/20/13 7:55:27.050 AM mDNSResponder: D2D_IPC: Loaded
    6/20/13 7:55:27.050 AM mDNSResponder: D2DInitialize succeeded
    6/20/13 7:55:27.051 AM configd: network configuration changed.
    6/20/13 7:55:27.188 AM loginwindow: Login Window Application Started
    6/20/13 7:55:27.493 AM UserEventAgent: ServermgrdRegistration cannot load config data
    6/20/13 7:55:27.527 AM UserEventAgent: get_backup_share_points no AFP
    6/20/13 7:55:27.528 AM launchdadd: FAILURE: Could not send MIG reply: 0x10000003
    6/20/13 7:55:27.676 AM netbiosd: Unable to start NetBIOS name service:
    6/20/13 7:55:27.698 AM SophosAutoUpdate: AlreadyRegistered
    6/20/13 7:55:27.808 AM rpcsvchost: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
    6/20/13 7:55:28.000 AM kernel: MacAuthEvent en1   Auth result for: 80:c6:ab:2a:38:40  MAC AUTH succeeded
    6/20/13 7:55:28.000 AM kernel: wlEvent: en1 en1 Link UP virtIf = 0
    6/20/13 7:55:28.000 AM kernel: AirPort: Link Up on en1
    6/20/13 7:55:28.000 AM kernel: en1: BSSID changed to 80:c6:ab:2a:38:40
    6/20/13 7:55:29.000 AM kernel: AirPort: RSN handshake complete on en1
    6/20/13 7:55:29.453 AM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
    6/20/13 7:55:29.553 AM airportd: _doAutoJoin: Already associated to “internet”. Bailing on auto-join.
    6/20/13 7:55:31.406 AM loginwindow: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
    6/20/13 7:55:31.758 AM configd: network configuration changed.
    6/20/13 7:55:31.775 AM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
    6/20/13 7:55:31.776 AM UserEventAgent: CaptiveNetworkSupport:CNSPreferencesBuildSSIDLookup:278 ssidLookup:
    6/20/13 7:55:31.776 AM UserEventAgent:   <empty>
    6/20/13 7:55:31.781 AM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on UPC0043036 because it is protected and not on the exception list
    6/20/13 7:55:31.783 AM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
    6/20/13 7:55:31.784 AM configd: network configuration changed.
    6/20/13 7:55:32.052 AM ntpd: proto: precision = 1.000 usec
    6/20/13 7:55:32.119 AM com.apple.mtmfs: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//mtmfsMap35
    6/20/13 7:55:32.730 AM airportd: _doAutoJoin: Already associated to “internet”. Bailing on auto-join.
    6/20/13 7:55:32.736 AM com.apple.launchctl.LoginWindow: com.apple.findmymacmessenger: Already loaded
    6/20/13 7:55:32.780 AM com.apple.SecurityServer: Session 100004 created
    6/20/13 7:55:32.785 AM loginwindow: Login Window Started Security Agent
    6/20/13 7:55:32.868 AM SecurityAgent: Echo enabled
    6/20/13 7:55:32.868 AM SecurityAgent: Echo enabled
    6/20/13 7:55:33.523 AM WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    6/20/13 7:55:33.687 AM com.apple.launchd: (com.apple.xprotectupdater[20]) Exited with code: 252
    6/20/13 7:55:35.206 AM com.apple.launchd: (com.apple.crsud[49]) Job appears to have crashed: Bus error: 10
    6/20/13 7:55:35.520 AM ReportCrash: Saved crash report for crsud[49] version ??? (???) to /Library/Logs/DiagnosticReports/crsud_2013-06-20-075535_localhost.crash
    6/20/13 7:55:39.291 AM UserEventAgent: [11] error in getAndLockContext: open returned -1 (errno=2)  file was /private/var/servermgrd//servermgr_certs.lock
    6/20/13 7:55:39.294 AM UserEventAgent: [11] error in getAndLockContext: open returned -1 (errno=2)  file was /private/var/servermgrd//servermgr_certs.lock
    6/20/13 7:55:39.295 AM UserEventAgent: CertsKeychainMonitor: ready to process keychain & timer events
    6/20/13 7:55:41.397 AM SecurityAgent: User info context values set for name
    6/20/13 7:55:41.397 AM SecurityAgent: User info context values set for name
    6/20/13 7:55:41.606 AM authorizationhost: Failed to authenticate user <name> (error: 9).
    6/20/13 7:55:46.911 AM SecurityAgent: User info context values set for name
    6/20/13 7:55:46.911 AM SecurityAgent: User info context values set for name
    6/20/13 7:55:47.623 AM SecurityAgent: Login Window login proceeding
    6/20/13 7:55:47.623 AM SecurityAgent: Login Window login proceeding
    6/20/13 7:55:48.227 AM loginwindow: Login Window - Returned from Security Agent
    6/20/13 7:55:48.255 AM loginwindow: USER_PROCESS: 40 console
    6/20/13 7:55:48.296 AM airportd: _doAutoJoin: Already associated to “internet”. Bailing on auto-join.
    6/20/13 7:55:48.450 AM com.apple.launchd.peruser.501: (com.spotify.webhelper) Unknown key: SpotifyPath
    6/20/13 7:55:48.450 AM com.apple.launchd.peruser.501: (com.apple.AirPortBaseStationAgent) Unknown value for key POSIXSpawnType: Background
    6/20/13 7:55:48.451 AM com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    6/20/13 7:55:48.454 AM com.apple.launchctl.Aqua: load: option requires an argument -- D
    6/20/13 7:55:48.454 AM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
    6/20/13 7:55:48.807 AM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 19211
    6/20/13 7:55:48.912 AM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[140]) Exited with code: 1
    6/20/13 7:55:50.000 AM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=159[ksadmin] clearing CS_VALID
    6/20/13 7:55:52.279 AM com.apple.dock.extra: 2013-06-20 07:55:52.276 com.apple.dock.extra[166:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.279 AM com.apple.dock.extra: 2013-06-20 07:55:52.278 com.apple.dock.extra[166:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.279 AM com.apple.dock.extra: 2013-06-20 07:55:52.278 com.apple.dock.extra[166:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.280 AM com.apple.dock.extra: 2013-06-20 07:55:52.279 com.apple.dock.extra[166:1a07] Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.278 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.278 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.279 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:52.279 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
    6/20/13 7:55:54.000 AM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=171[ksadmin] clearing CS_VALID
    6/20/13 7:55:57.450 AM mds: (Error) Server: No store registered for scope "/Library/Application Support/Apple/Fonts"
    6/20/13 7:56:02.313 AM Finder: ISGetIconFamilyFromStorage: seed mismatch for 28540011, actual seed is ded7263
    6/20/13 7:56:02.313 AM Finder: ISGetIconFamilyFromStorage: seed mismatch for 28540011, actual seed is ded7263
    6/20/13 7:56:05.000 AM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=204[GoogleSoftwareUp] clearing CS_VALID
    6/20/13 7:56:05.837 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    6/20/13 7:56:06.057 AM com.apple.quicklook: invalid stream length 624; should be 596.
    6/20/13 7:56:06.057 AM com.apple.quicklook: invalid stream length 4576; should be 4551.
    6/20/13 7:56:06.057 AM com.apple.quicklook: invalid stream length 2624; should be 2600.
    6/20/13 7:56:06.901 AM com.apple.quicklook: invalid stream length 320; should be 291.
    6/20/13 7:56:06.901 AM com.apple.quicklook: invalid stream length 1792; should be 1772.
    6/20/13 7:56:07.479 AM com.apple.launchd.peruser.501: ([email protected][205]) Exited with code: 1
    6/20/13 7:56:07.826 AM com.apple.launchd.peruser.501: (com.apple.mrt.uiagent[195]) Exited with code: 255
    6/20/13 7:56:08.423 AM com.apple.launchd: (com.apple.coreservices.appleid.authentication[113]) Exit timeout elapsed (20 seconds). Killing
    6/20/13 7:56:16.401 AM [0x0-0x7007].com.google.Chrome: [150:38403:0620/075616:ERROR:backend_impl.cc(1187)] Critical error found -8
    6/20/13 7:56:16.624 AM [0x0-0x7007].com.google.Chrome: [150:38403:0620/075616:ERROR:entry_impl.cc(942)] Failed to save user data
    i've verified disk permissions, verified disk, did a hardware check (everything normal) and reset NVRAM/PRAM. I didn't even know any of these things existed until a few days ago, so if i'm honest i have no idea what i'm doing.
    (also, with disk permissions i got "Permissions differ on “System/Library/PreferencePanes/Displays.prefPane”; should be drwxr-xr-x ; they are lrwxr-xr-x "" and "
    should be drwxr-xr-x ; they are -rw-r--r-". I'm not sure whether that is important.)
    if anyone could tell me what is going on / what i could do to stop my computer from being slow/crashing, i'd be immensely thankful! (it's also a new model; from january 2012)

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • MacBook Pro Stalls/Running slow since Mavericks Installation

    On the advice of the more experienced here is a new thread.
    Since installing Mavericks my MBP has gone from pretty much an instant response to requests, to stalling, the spinning pinwheel, longer startup and shutdown times, as well as slower access to websites (Chrome and Safari, though Safari appears slower). 
    I have been advised to run EtreCheck when I first joined a post regarding the same problem.  I posted the results and was advised to work through some of the issues.  This is the initial test result and the very much appreciated advice.
    NOTE - EXTENSIVE TEXT TO FOLLOW.
    I don't have a specific fix from your report, but I can point out what other users have had issues with.
    JonUK_LTD wrote:
    Kernel Extensions:
    com.Cycling74.driver.Soundflower (1.5.1)
    com.paragon-software.filesystems.ntfs (82)
    Problem System Launch Agents:
    [System] com.paragon.NTFS.trial.plist 3rd-Party support link
    [System] com.paragon.NTFS.upd.plist 3rd-Party support link
    Launch Daemons:
    [System] com.adobe.fpsaud.plist 3rd-Party support link
    [System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
    [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
    [not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
             Clocks
    FaceTab Pro for Facebook
    GrowlTunes
    Yoink
    Dropbox
    SpeechSynthesisServer
    Internet Plug-ins:
    LogMeInSafari64: Version: 1.0.730 3rd-Party support link
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
    OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
    AdobePDFViewerNPAPI: Version: 10.1.6 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    LogMeIn: Version: 1.0.730 3rd-Party support link
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
    Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    LogMeInSafari32: Version: 1.0.730 3rd-Party support link
    iPhotoPhotocast: Version: 7.0
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 10.1.6 3rd-Party support link
    JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Safari Extensions:
    Add To Amazon Wish List: Version: 1.4
    User Internet Plug-ins:
    Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    fbplugin_1_0_1: Version: (null) 3rd-Party support link
    fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
    Connect360  3rd-Party support link
    Flash Player  3rd-Party support link
    Flip4Mac WMV  3rd-Party support link
    Growl  3rd-Party support link
    MacFUSE  3rd-Party support link
    Paragon NTFS for Mac ® OS X 3rd-Party support link
    Old Applications:
    Plex Media Server:          Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
    Plex Plug-in Installer: Version: 1.0 - SDK 10.5 3rd-Party support link
    HyperDesktop:          Version: 1.1 - SDK 10.0 3rd-Party support link
    Top Processes by CPU:
    3%          WindowServer
    2%          mdworker
    2%          MenuTab Pro for Facebook
    1%          EtreCheck
    0%          mds_stores
    Top Processes by Memory:
    176 MB          softwareupdated
    156 MB com.apple.IconServicesAgent
    123 MB          MenuTab Pro for Facebook
    115 MB          Google Chrome
    70 MB          Dropbox
    Red is the items I'd look at these are mostly 'system level' - they can alter a lot in the OS. Check the developers website, update or remove the apps if the developer doesn't say it supports 10.9 or if you can live without them.
    Soundflower is out of date & it is a 'kernel extension', the kernel is the core of the OS - you don't want any old code running here.
    The installer has a removal tool too https://code.google.com/p/soundflower/ so update or remove it if you don't use it.
    Update or remove Paragon's NTFS tool, it is running at a system level & it's background jobs seem to be in a 'problem state', it also has something running in the kernel.
    Adobe has an updater running, try to ensure Adobe's apps are all up to date, just incase they have stopped checking. Repeat with Google's apps, just launch the apps & look in the 'App menu' or the Help menu for updates. These companies tend to reinstall the updaters if you try to delete them, so there it little you can do but keep the apps updated.
    It's odd that all your User Launch Agents: are not loaded, these are background jobs that start on login (if they are in a loaded state). The same principle applies, update or remove the related apps if they are not needed.
    CleanMyMac is a concern - there are lots of posts here claiming it can break the OS - it can help you to remove files that are installed by Apple which is not the best idea. I am unconvinced that running 'maintenance utilities' all the time is a good idea, however the app removal tool may be OK for cases where a developer doesn't have an uninstaller. 'Cleaner apps' use RAM & can spend time scanning files which can slow other tasks. Search here for varied opinions on CleanMyMac. I also use ClamXAV, ensure that is upto date & so check it's engine & rules are current.
    The purple items are 'user level' items (run on login of your account).
    There is a simple way to see if your issues are because of 'user level' items, create a new test user account & login as that user. If the Mac is stable you can assume it is something within your 'user items'.
    Check that you need the Login Items running every time you login. They are listed in System Preferences> Users & groups > select your account… login items tab.
    You appear to have 3 LogMeIn internet plugins installed - is Safari behaving OK or running slow? I would consider removing most plugins & then installing them as you need them. You can look inside /Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/ to remove them manually.
    ~/Library is your 'home library' Use the Finders Go Menu > Open Folder… and enter ~/Library to reveal it. Apple hid this Library folder.
    I'd be tempted to remove the Java applet plugin - old Java is a real secuity risk & Safari has probably disabled this for you already.
    There seems to be 2 Facebook plugins installed (probably inside your ~/Library/Internet Plug-Ins/). Remove the oldest one & look for the newest release. Update the Safari Extension if it needs it too.
    The Preference Panes are installed in /Library/PreferencePanes/ and ~/Library/PreferencePanes/. Open System prefs & launch each third party pref pane (the bottom rows) & check for updates if possible. These also have an ability to modify the OS, so any errors could effect everything. You can usually right click (or ctrl+click) to remove them from the preferences (it removes them from the OS, but may leave any libraries or extra tools behind - see if the developer has removal instructions).
    I see you have Plex installed, does this run very often? I find it can drag a Mac to a slow crawl when it is indexing. I suspect Connect360 may do similar things, but I don't really know for sure what it does .
    MenuTab for Facebook seems to be doing something with RAM & CPU, update or remove if you don't need it.
    That may all be daunting, but it should help. Start with the system level items, and then look at updating the other items. You may find things improve after a cleanup & a reboot.
    This was extremely helpful and I have gone as far as my knowledge will allow for now.  I did make a bootable clone of the main HDD prior to doing anything, and now there seems to be little improvment following the suggestions made.  Also along the way MacFuse was deleted and well as Flip4Mac and NTFS.  
    Things are far from perfect though and the MBP still stalls and is performing very poorly. 
    I have run another EtreCheck, results below;
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 22:21:3
    Disk Information:
              FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (71.96 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Western Digital Ext HDD 1021 2 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        TimeMachine BackUp (disk1s2) /Volumes/TimeMachine BackUp: 265.79 GB (101.83 GB free)
                        MAC OS (disk1s3) /Volumes/MAC OS: 1.22 TB (1.09 TB free)
                        MS DOS (disk1s4) /Volumes/MS DOS: 510.11 GB (509.98 GB free)
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Problem System Launch Agents:
              [System] com.paragon.NTFS.trial.plist 3rd-Party support link
              [System] com.paragon.NTFS.upd.plist 3rd-Party support link
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.bombich.ccc.plist 3rd-Party support link
              [System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
              [not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
              FaceTab Pro for Facebook
              Yoink
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    Safari Extensions:
              Add To Amazon Wish List: Version: 1.4
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Connect360  3rd-Party support link
              Flash Player  3rd-Party support link
              Growl  3rd-Party support link
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Epson Printer Utility 4:          Version: 9.17 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Library/Application Support/Plex
                        Plex Media Server:          Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
                        Plex Plug-in Installer:          Version: 1.0 - SDK 10.5 3rd-Party support link
              GrowlTunes:          Version: 1.2.2 - SDK 10.5 3rd-Party support link
              WePrint Server:          Version: 2.705 - SDK 10.4 3rd-Party support link
              HyperDesktop:          Version: 1.1 - SDK 10.0 3rd-Party support link
              iCamSource:          Version: 2.4.1 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 232.09 GB Disk used: 165.07 GB
              Destinations:
                        TimeMachine BackUp [Local] (Last used)
                        Total size: 247.53 GB
                        Total number of backups: 13
                        Oldest backup: 2014-02-24 19:18:34 +0000
                        Last backup: 2014-03-01 14:13:56 +0000
                        Size of backup disk: Too small
                                  Backup size 247.53 GB < (Disk used 165.07 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          Folder Actions Dispatcher
                   0%          mdworker
                   0%          MenuTab Pro for Facebook
    Top Processes by Memory:
              152 MB          MenuTab Pro for Facebook
              115 MB          com.apple.WebKit.WebContent
              111 MB          mds_stores
              111 MB          Google Chrome
              98 MB          Mail
    Virtual Memory Information:
              1.04 GB          Free RAM
              1.47 GB          Active RAM
              176 MB          Inactive RAM
              660 MB          Wired RAM
              4.08 GB          Page-ins
              21 MB          Page-outs
    Also need to mention that the login items have all been disabled (though showing in these results).
    Any advice on these specific speed related issues and how to return to the "old ways" would be very much appreciated.
    Thanks in advance,
    Jon.

    Myth of the Dirty Mac
    I would un-install CleanMyMac. It has caused problems for others and in some cases has gone so far as to wreck their system.
    CleanMyMac - Uninstall
    CleanMyMac2 Un-install
    Some other things to look at/try.
    Activity Monitor - Mavericks
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy

  • Macbook Pro 2011 - running slow after installing Yosemite

    Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite.  Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
    I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
    Problem description:
    Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
    EtreCheck version: 2.0.11 (98)
    Report generated 6 November 2014 19:04:01 GMT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (392.29 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
      [not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
      /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
      [not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.rim.BBDaemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
      BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 Support
      Google Earth Web Plug-in: Version: 6.1 Support
    Safari Extensions: ℹ️
      Pin It Button
      LastPass
      AddThis
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
      Destinations:
      HD-PCU2 [Local]
      Total size: 499.76 GB
      Total number of backups: 6
      Oldest backup: 2014-05-30 10:03:08 +0000
      Last backup: 2014-09-23 17:43:37 +0000
      Size of backup disk: Adequate
      Backup size 499.76 GB > (Disk used 106.59 GB X 3)
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% AddressBookSourceSync
          1% mds_stores
          1% Microsoft Outlook
          1% BBLaunchAgent
    Top Processes by Memory: ℹ️
      206 MB com.apple.WebKit.WebContent
      176 MB Safari
      82 MB mds_stores
      77 MB Microsoft Outlook
      77 MB Finder
    Virtual Memory Information: ℹ️
      32 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.12 GB Wired RAM
      32.91 GB Page-ins
      1.30 GB Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • MacBook Pro running slow and lagging during app switches/start

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    I ran Disk Utility yesterday - during the verify disc, it told me to boot from the install disc to fix the 2 errors it found. I backed everything up and I did. Ran all the verifies and repairs from the start disc.
    Still running slow and by this I mean when I open an application it takes a ridiculously long time to open the double-clicked document or just the program itself to get to a new doc. I noticed it again this morning with Excel (which is something I don't usually leave open and running).
    What else I have done, which helped but just a smidgen ... was to remove all the extra fonts (and I did have thousands) in Font Book. I also removed Font Book entirely because it was another program that was locking up and needing force quit all the time ... and I just plain don't like it. So I installed Suitcase Fusion and only have the bare minimum needed in there (which kind of bothers me since I am used to have thousands on hand that just need to be turned on or off - yes I know, I keep them all off unless they are absolutely needed). But I only have one set in the Suitcase (42 font family).
    I got my laptop in Feb ... so this painfully slow and lagging stuff shouldn't be happening. It used to work great. I could have all the apps open, flipping between them, really getting things done.
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    Processor: 3.06 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    HD: 500gb but I have 345gb free
    Any obvious things I am overlooking? Any suggestions on how to get this fairly new thing back up to speed?
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    HI,
    I also removed Font Book entirely because it was another program that was locking up and needing force quit all the time.
    Go here for help with fonts.
    Font Problems and Management in Mac OS X

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