Anyone else have the black box of death with codes on your screen? (DVR)

I've manually reset and still get this black box with codes on my TV sceen. It blocks out 90% of the screen.  I've also tried the online reset and they "cannot process" my request at this time!   The code is <00815BAC> [DCE2].  It's definitely DVR-related - my non-DVR TVs work fine.
Anyone have any ideas what the problem is?  (thanks)
Message Edited by heirloom on 01-03-2009 12:25 PM

Hello,
First, make sure that you have the latest Firmware updates installed. Refer to the article at:
http://docs.info.apple.com/article.html?artnum=86117
This will list all the available firmware updates for each machine.
If you already have the latest firmware update installed, and are still having this problem, then I would suspect bad memory first.
Try removing any expanded memory you have installed (leaving the factory memory installed) and see what happens.
There were a lot of marginal memory modules sold before OS X was released.
Many of these modules would work perfectly fine, and then fail completely once you installed (or tried to install) OS X 10.0
This was a huge issue back then. Many people discovered that their memory modules were just slightly out of spec, and needed to be replaced with proper modules that were produced exactly to spec.
Perhaps this is what is going on with your system.
Since you have been using 9.2 on that machine, your expanded memory (if you have any) may be slightly out of spec, but was not noticed by OS 9.2.
Hope this helps.

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