Anyone have their iPhone 6 screen replaced yet?

has anyone had to have their Iphone 6 screen replaced yet at an Apple Store? Was it pain free? How fast was it?

I hope yours doesn't break anytime soon. Because I have found out that no one can repair them yet locally at least. unless you send them to Apple.
After leaving dinner 2 nights ago  My iPhone 6 dropped out of my pocket as I was getting into my car.  It was less than 2 feet and I had a case on my phone and still my screen shattered. I have to say I was  really shocked that it even broke. My iPhone 5 was dropped dozens of times on all kinds of hard surfaces and never broke.
I figured that I would get it take care of if I called Verizon the next day, but they told me they couldn't do anything. Then I remembered the local Apple store helped me last year when my suspend button wasn't working on my 5 and those Apple guys made myself, a cautious and doubtful customer walk out very happy with my first experience with Apple. I really didn't expect to have had a resolution when I went, but I did and they exceeded my expectations and I told my friends how great the Apple store and support was.
So I called the store and was put on hold, after waiting a a couple of minutes to talk to someone, I figured I would just create an appointment and take  an hour lunch, so I could get there, and see if the local Apple store could fix my iPhone 6. I figured I didn't need to call. Why wouldn't they be able to help me?
So I made it to the local Apple and met with one of the  Employees and showed him my iPhone 6 which had  tape and a screen protector on it to keep the glass from falling  apart. The employee told me that they could replace the screen for $109, that was great news, only  the store didn't have the equipment to fix it yet and probably wouldn't for a couple weeks, but If I wanted they would swap mine for a new one for $299. Unfortunately I didn't have the money to shell out for that, I just got the my iPhone 6 the other week. The guy said well if you can live with it just check back in a week or 2 and hopefully they will have the equipment. Needless to say I left there a little disappointed.
I really needed to get my phone fixed. When I got back to the office I called around and found that nobody could repair them yet.  The guy at Batteries Plus even said that he hoped that they would be able to repair them soon, because he already had people calling and stopping by wanting to get the iPhone 6 screens repaired.
I figured I wasn't going to give up. I thought that maybe if I get in touch with the someone directly through Apple.com, there might be another solution.  I got in touch with them through the chat support  and I could send it in for repair. I told them that I only have one phone and I can't send it in and and be with out a phone for 5-7 day while my screen is fixed. I felt like this script went back and forth a little bit and then I was told once again that I could send it in and have it fixed and that I could just use another phone. I had to once again tell her I didn't have another phone and that I just traded my iPhone 5 in to get the iPhone 6 and had I know that I was going to have these kind of problem I would have just kept my iPhone 5. I thanked her for her help and told her that I was getting frustrated.
I was told the she was going to transfer me to her supervisor. I was told by Ali, "The Supervisor" that he was reviewing the chat and he would be right with me. I thought great he will see what has already transpired and hopefully I can get my phone fixed without having to send it in. Nope same script as the girl before.  I was also told to try another Apple store an hour away from me and maybe they could replace my screen. I am sorry, but maybe they could replace it? These are Apple stores! How is it that Apple does not know whether one of its store can fix my screen or not. So I am a  little more frustrated.  I told them I work 11-12 hour a day 6 days a week. At some point I was told something like I could pay $299 then I would get reimbursed after it was fixed and only end up paying $109. Really It was some crap like that. I guess he missed were I said I didn't have $299 otherwise I would have replaced it at the store.
Really though by this time I was done, the frustration was not worth it. I figured my phone is taped up no more shards of glass to fall off or stick to my finders. I will wait until whenever they finally get the equipment that they need at my local Apple store to repair my screen.  You guys probably should have had that equipment ready at stores when the iPhone 6 was released.
Good Luck!

Similar Messages

  • Anyone have their iPhone 5 pre-order shipping confirmation and working tracking link yet?

    For anyone pre-ordering an iPhone 5, please post when you have a UPS/Fedex shipping tracking link that actually works and indicates that your iPhone 5 is in transit and whether or not it is scheduled to be delivered on Friday the 21st to coincide with when the iPhone 5 will be available in stores.  And did you pre-order through the Apple store or through one of the carriers, e.g. Verizon or AT&T?  And did you pre-order early on Friday the 14th or are you hours or days back in the pre-order queue?

    Wahoo! Just finished up my pre-order on Verizon's site. (Apple site still displaying "We'll be back" page as of 3:18 AM EST).  Definitely says 9/21 DELIVERY, not SHIPPING ...
    Your Order Confirmation
    Hi APPLE SHEEPMAN
    Thank you for your order. It is being processed and you will receive notification once it has shipped. 
    Check Your Order Status
    Order Summary:
    Preorder Confirmation:xxxxx258001xxxxx
    Order Number: 633xx
    Order Location: D772001
    Deliver By: 09/21/2012

  • Did anyone have their iPhone 4S lose signal yesterday?

    Around 3pm, iPhone 4S suddenly started searching for signal. Tried all options but signal never returned. Took to AT&T who tried to see if SIM issue, it wasn't. Sent me to Apple, where they tried to restore but couldn't fix. Now phone is wiped and can't connect to anything. Went back to AT&T to replace phone when two guys that worked there said yesterday they had a flood of people with exact same issue. Anyone??  I don't want to be charged for something that isn't my issue.

    I'm with AT&T but didn't notice the issue.
    Where are you located?

  • Did anyone get their iphone 5s delivered yet?

    When did you order yours, what carrier, and when? I ordered an iphone 5s gold 32gb on sept 20 but i havent gotten mine yet. It still says item processing!!! Waiting is exhausting!

    I'm in the Far West burbs and they were here around 10- skipped me because of an address apartment # issue, but are coming back at 4.
    Are you in Lake or McHenry county? Are the roads still bad up there? Maybe they're just having issues getting around?

  • I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?

    I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?

    To replace your phone's screen costs $109US and I don't see why having Apple replace the screen would void your warranty.
    http://www.apple.com/support/iphone/repair/screen-damage/

  • Has anyone had their iphone 4 die on them? Mine is just 2 yrs old and won't switch on, tried all the remedies, reboot, tried to connect and reboot via itunes, new battery--nothing works

    Hias anyone had their iphone 4 completely die on them? Mine won't switch on, I have tried using the power key with the home key, tried connecting it via usb cable to itunes, tried new battery- nothing has worked. The phone is just 2 yrs old this month, and I haven't dropped it or anything. I have never had a phone break on me before in almost 20 yrs of having mobile phones- I've had to resort to using a 7 yr old Nokia, which I used to love but it's not the same as my iphone!!

    If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device

  • HT1212 hey i have forgotten iphone screen lock passcode and i have tried again and again so my iphone gets disabled . 1 and 23 hrs gone but it is still disabled . So please tell me what to do???  plzzz.

    hey i have forgotten iphone screen lock passcode and i have tried again and again so my iphone gets disabled . 1 and 23 hrs gone but it is still disabled . So please tell me what to do???  plzzz

    recovery mode
    open itunes on computer
    plug cable into computer not phone
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • What is Apple doing for those iMac owners who failed to have their Seagate HD replaced by April 12, 2013?

    What is Apple doing for those iMac owners who failed to have their Seagate HD replaced by April 12, 2013?

    Welcome to Apple Support Communities
    If you purchased the iMac less than 3 years ago and it has got one of the defective hard disks, Apple will still replace it for free. Make a backup of your files with Time Machine and take your computer to an Apple Store or reseller. A Genius will check if your Mac was purchased less than 3 years ago.
    If the computer is older, you will have to pay. Note that if you already have the iMac on April 12th, 2013 and before, and you knew that your iMac had a defective hard disk, you should have taken it even if the hard drive was working correctly

  • Has anyone tried to have their glass screen repaired on the ipod touch

    I've gotten a lot of results searching for repair on the glass screen, even sites that have kits for doing it yourself, has anyone tried to have their screen repaired this way?  I know about the trade in offers, but I've seen repairs as low as $25.

    Some users posted that they did it themselves successfully.
    Some tried themselves and ended up not working at all afterwards.
    Some had a local third-party do it and it did not work satisfactorily afer it was returned.

  • IPhone Screen Replacement Problems

    So I recently got my screen replaced by JetCity in Chicago for $140... two days later I dropped my phone and the screen shattered again.  This time I was determined to change the screen myself.  I ordered a new screen, took apart the phone without any kinks, replaced the screen, made sure everything was connected, and put the phone back together.  I turned it on and all I saw was a blue vertical bar across the center of the screen, which stayed there for awhile, until the phone finished booting up and then the phone screen went into standby or whatever.  I can connect the phone to the computer and it's recognized by iTunes, so everything else in the phone appears to be working except the output to the screen.  Thinking it was a faulty replacement screen, I connected my old cracked screen back up, and the same blue bars appeared.  I'm not sure what to do at this point.  If anyone has any clue as to what the problem is, PLEASE tell me.  I've had an iPhone since the original came out and I've been using a $4.99 att goPhone as a replacement and I'm slowly dying while attempting to use it day to day... I'll attach photos of what the phone now looks like when I press the home button to wake it up. Any ideas are MUCH appreciated.

    I'll try the firmware restore now, I've tried reseting the connector onto the logic board a few times, and have already tried cleaning the connectors with isopropyll. I figured debris was probably the original cause but since cleaning it didn't work, I just figured the logic board somewhere during the replacement got messed up somehow.  I'll probably just do the exchange if the firmware restore doesn't work. Any other soulutions still appreciated.. but I'm pretty sure theres not much else I can do at this point short of getting a replacement.

  • Anyone got their uptodate redemption code yet?  Did anyone get a code at an Apple store?

    Has anyone received their uptodate code yet?  Or can you get uptodate authorization at an Apple Store?

    Ensure that you have an Internet Connection.
    At the chime hold down Command-R and follow the recovery, to repair the Yosemite installation. Your data should still be intact.
                                              A flashing question mark or globe appears when you start your Mac                    

  • IPhone Screen Replacement

    Hi.
    I dropped my iPhone on the ground a few months ago and the screen cracked. It's been working fine since then. My brother in the mean time dropped his iPhone in the pool and it has ceased to function at all. My question is: do you think his screen is still in working condition and is it possible to swap the glass/digitizer from his and install it in mine? I'm aware this is a difficult process but I would be up for it. Thanks.
    Bryan

    Well, if the screen works, it's certainly possible. Your phone could be fixed by Apple for $199. His will probably cost a lot more for apple to replace.
    However, you risk completely breaking your phone. Then you'll have problems. Again replacement costs will be much higher than $199.
    Anyway, in actuality, the top half of the iPhone (screen, digitizer, and ear piece) is relatively easy to replace, as long as you do all three at once. One the 3G and 3GS, it's the 2 screws at the bottom and a few cables. iFixit.com has nice guides as well as parts.

  • Anyone buy their iPhone 4 at Best Buy AND get their protection plan?

    Well I did but I cancelled the protection plan (which was $15 a month) once I got the bumper case from Apple.
    After I cancelled the plan they emailed me and called me asking if I wanted to renew. Well, I did plan on renewing it it in the future because the $15 a month was a little steep for me at the time.
    Well last night I went and celebrated the annual zombie crawl in my city and I hooked up my iphone to a dock to play music. Unfortunately it didn't fit with the bumper on so I took it off, boom 5 minutes later it falls out and the front screen is cracked.
    Well I'm looking for some way to replace it and I wonder if I can still renew my plan lol, but I assume I have to go in store and have my iPhone on hand. Paying a $15 fee for 30 days of protection would be nice lol. Otherwise I guess I'm forced to buy it outright for normal retail price?

    You could also look at getting it repaired locally or repaired out of warranty by Apple. It would be cheaper than buying a new phone outright.

  • Where can I go to have my cracked screen replaced?

    Where can i go to get my cracked ipad screen replaced or fixed?

    Reneerondot-
    Search for an Apple Authorized Repair Center near you.  There may be one in your city.
    In the US, <United States>.  Outside the US, <http://support.apple.com/kb/ht1434>.
    Fred

  • Is anyone experiencing their iPhone 4 calendar losing events and then have them come back after powering down their device and turning it back on?

    My calendar events come and go periodically.  Anyone else have this issue and what do you do to correct.  They disappear and if I power off and back on they return.  Very disconcerting.

    I have been experiencing the same issue with my phone {Iphone 4}, and that too is an issue. I have been in constant contact with Verizon over this. They are going to send me an replacement in the mail. I personally do not think that this will not address the issue over this new update. I believe that APPLE is going to need to fix the kinks out and make sure to update IOS6 for iphone 4 as well.

Maybe you are looking for

  • What happened to my BB?

    I got a blackberry curve 8900 about a  month ago. Its been only a month and my blackberry is having serious problems that i cant figure out. Well, the other day i kept my bb switched off for 2-3 hours. when i turned it back on, the keys stopped respo

  • Using index in a query return few records than full table access

    Today we have an issue with a query, when it use the ok index the returned are not all records that apply to where clause condition. See bellow explain plan for select * from movdb.zan_m03 where M00AF = TO_DATE('11/01/28','YY/MM/DD') AND M00za = 10 A

  • OT: WMA on a Mac

    I don't own a mac . . . anyone know what is available to play .wma audio files on a mac? Brandon Office Equipment & Supplies http://www.presentationsdirect.com

  • Trying to update from Mac OSX 10.7.2 to 10.7.4 via the Updater.  Update Not Verified?

    Trying to update from Mac OSX 10.7.2 to 10.7.4 via the Updater.   Getting a message half way through the download stating the updated "could not be verified.  It may have been corrupted during downloading."   Any ideas for picking up the latest Updat

  • I want to upgrade my Adobe Flash player and its asking for a password.

    I want to upgrade my Adobe Flash Player but its asking for a password and I cannot remember setting one when I first downloaded Adobe Flash. What to do?