Anyone know how to customize email subject generated by Alerts from BPM

Question

I'm generating Alerts from BPM. However, the Alerts generated this way has subject title with - Process and an id number like this 'Process 000000126930'.
I want to create custom subject line / email title.
I tried by creating and using container variables in the Alert category for the title and it did not work.
Any ideas on how to do this.
Thank you,
Parimala

Answer 1

Hi Parimala,
You can use the external definition Mail strcuture (Mail.xsd) provided by SAP for XI. You can map your structure with the Mail structure where you can create any subject line and any content as well, depending upon your interface configuration.
Pls find the attached, Mail.xsd. Customize the subject, to, from etc. fields and populate the content branch element to send any message via the email.
<?xml version="1.0" encoding="UTF-8"?>
<xsd:schema targetNamespace="http://sap.com/xi/XI/Mail/30" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://sap.com/xi/XI/Mail/30">
  <xsd:element name="Mail">
    <xsd:annotation>
      <xsd:documentation>Mail package for XI - Mail Adapter</xsd:documentation>
    </xsd:annotation>
    <xsd:complexType>
      <xsd:sequence>
        <xsd:element name="Subject" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="From" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="To" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="Reply_To" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="Content_Type" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="Date" type="xsd:dateTime" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="Message_ID" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
        <xsd:element name="X_Mailer" type="xsd:string" minOccurs="0" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
     <xsd:element name="Content" minOccurs="0">
       <xsd:annotation>              
          </xsd:annotation>
     </xsd:element>
      </xsd:sequence>
      <xsd:attribute name="encoding" type="xsd:string" />
    </xsd:complexType>
  </xsd:element>
</xsd:schema>
Hope this helps, pls let me know if you need further info.
Cheers,
Ranjan