Apache server + mod_python - Error 403

Hi.
I'm totally new in Apache server. As topic says, I have problems with permissions to my server directory. Here's my httpd.conf file:
# This is the main Apache HTTP server configuration file. It contains the
# configuration directives that give the server its instructions.
# See <URL:http://httpd.apache.org/docs/2.4/> for detailed information.
# In particular, see
# <URL:http://httpd.apache.org/docs/2.4/mod/directives.html>
# for a discussion of each configuration directive.
# Do NOT simply read the instructions in here without understanding
# what they do. They're here only as hints or reminders. If you are unsure
# consult the online docs. You have been warned.
# Configuration and logfile names: If the filenames you specify for many
# of the server's control files begin with "/" (or "drive:/" for Win32), the
# server will use that explicit path. If the filenames do *not* begin
# with "/", the value of ServerRoot is prepended -- so "logs/access_log"
# with ServerRoot set to "/usr/local/apache2" will be interpreted by the
# server as "/usr/local/apache2/logs/access_log", whereas "/logs/access_log"
# will be interpreted as '/logs/access_log'.
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
# Do not add a slash at the end of the directory path. If you point
# ServerRoot at a non-local disk, be sure to specify a local disk on the
# Mutex directive, if file-based mutexes are used. If you wish to share the
# same ServerRoot for multiple httpd daemons, you will need to change at
# least PidFile.
ServerRoot "/etc/httpd/"
# Mutex: Allows you to set the mutex mechanism and mutex file directory
# for individual mutexes, or change the global defaults
# Uncomment and change the directory if mutexes are file-based and the default
# mutex file directory is not on a local disk or is not appropriate for some
# other reason.
# Mutex default:/run/httpd
# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#Listen 12.34.56.78:80
Listen 80
# Dynamic Shared Object (DSO) Support
# To be able to use the functionality of a module which was built as a DSO you
# have to place corresponding `LoadModule' lines at this location so the
# directives contained in it are actually available _before_ they are used.
# Statically compiled modules (those listed by `httpd -l') do not need
# to be loaded here.
# Example:
# LoadModule foo_module modules/mod_foo.so
LoadModule authn_file_module modules/mod_authn_file.so
#LoadModule authn_dbm_module modules/mod_authn_dbm.so
#LoadModule authn_anon_module modules/mod_authn_anon.so
#LoadModule authn_dbd_module modules/mod_authn_dbd.so
#LoadModule authn_socache_module modules/mod_authn_socache.so
LoadModule authn_core_module modules/mod_authn_core.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_user_module modules/mod_authz_user.so
#LoadModule authz_dbm_module modules/mod_authz_dbm.so
#LoadModule authz_owner_module modules/mod_authz_owner.so
#LoadModule authz_dbd_module modules/mod_authz_dbd.so
LoadModule authz_core_module modules/mod_authz_core.so
#LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
LoadModule access_compat_module modules/mod_access_compat.so
LoadModule auth_basic_module modules/mod_auth_basic.so
#LoadModule auth_form_module modules/mod_auth_form.so
#LoadModule auth_digest_module modules/mod_auth_digest.so
#LoadModule allowmethods_module modules/mod_allowmethods.so
#LoadModule file_cache_module modules/mod_file_cache.so
#LoadModule cache_module modules/mod_cache.so
#LoadModule cache_disk_module modules/mod_cache_disk.so
#LoadModule cache_socache_module modules/mod_cache_socache.so
#LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
#LoadModule socache_dbm_module modules/mod_socache_dbm.so
#LoadModule socache_memcache_module modules/mod_socache_memcache.so
#LoadModule watchdog_module modules/mod_watchdog.so
#LoadModule macro_module modules/mod_macro.so
#LoadModule dbd_module modules/mod_dbd.so
#LoadModule dumpio_module modules/mod_dumpio.so
#LoadModule echo_module modules/mod_echo.so
#LoadModule buffer_module modules/mod_buffer.so
#LoadModule data_module modules/mod_data.so
#LoadModule ratelimit_module modules/mod_ratelimit.so
LoadModule reqtimeout_module modules/mod_reqtimeout.so
#LoadModule ext_filter_module modules/mod_ext_filter.so
#LoadModule request_module modules/mod_request.so
LoadModule include_module modules/mod_include.so
LoadModule filter_module modules/mod_filter.so
#LoadModule reflector_module modules/mod_reflector.so
#LoadModule substitute_module modules/mod_substitute.so
#LoadModule sed_module modules/mod_sed.so
#LoadModule charset_lite_module modules/mod_charset_lite.so
#LoadModule deflate_module modules/mod_deflate.so
#LoadModule xml2enc_module modules/mod_xml2enc.so
#LoadModule proxy_html_module modules/mod_proxy_html.so
LoadModule mime_module modules/mod_mime.so
#LoadModule ldap_module modules/mod_ldap.so
LoadModule log_config_module modules/mod_log_config.so
#LoadModule log_debug_module modules/mod_log_debug.so
#LoadModule log_forensic_module modules/mod_log_forensic.so
#LoadModule logio_module modules/mod_logio.so
#LoadModule lua_module modules/mod_lua.so
LoadModule env_module modules/mod_env.so
#LoadModule mime_magic_module modules/mod_mime_magic.so
#LoadModule cern_meta_module modules/mod_cern_meta.so
#LoadModule expires_module modules/mod_expires.so
LoadModule headers_module modules/mod_headers.so
#LoadModule ident_module modules/mod_ident.so
#LoadModule usertrack_module modules/mod_usertrack.so
#LoadModule unique_id_module modules/mod_unique_id.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule version_module modules/mod_version.so
#LoadModule remoteip_module modules/mod_remoteip.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_connect_module modules/mod_proxy_connect.so
LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule proxy_fcgi_module modules/mod_proxy_fcgi.so
LoadModule proxy_scgi_module modules/mod_proxy_scgi.so
#LoadModule proxy_fdpass_module modules/mod_proxy_fdpass.so
LoadModule proxy_wstunnel_module modules/mod_proxy_wstunnel.so
LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule proxy_express_module modules/mod_proxy_express.so
#LoadModule session_module modules/mod_session.so
#LoadModule session_cookie_module modules/mod_session_cookie.so
#LoadModule session_dbd_module modules/mod_session_dbd.so
LoadModule slotmem_shm_module modules/mod_slotmem_shm.so
#LoadModule slotmem_plain_module modules/mod_slotmem_plain.so
#LoadModule ssl_module modules/mod_ssl.so
#LoadModule dialup_module modules/mod_dialup.so
LoadModule lbmethod_byrequests_module modules/mod_lbmethod_byrequests.so
LoadModule lbmethod_bytraffic_module modules/mod_lbmethod_bytraffic.so
LoadModule lbmethod_bybusyness_module modules/mod_lbmethod_bybusyness.so
LoadModule lbmethod_heartbeat_module modules/mod_lbmethod_heartbeat.so
LoadModule mpm_event_module modules/mod_mpm_event.so
LoadModule unixd_module modules/mod_unixd.so
#LoadModule heartbeat_module modules/mod_heartbeat.so
#LoadModule heartmonitor_module modules/mod_heartmonitor.so
#LoadModule dav_module modules/mod_dav.so
LoadModule status_module modules/mod_status.so
LoadModule autoindex_module modules/mod_autoindex.so
#LoadModule asis_module modules/mod_asis.so
#LoadModule info_module modules/mod_info.so
#LoadModule suexec_module modules/mod_suexec.so
#LoadModule cgid_module modules/mod_cgid.so
#LoadModule cgi_module modules/mod_cgi.so
#LoadModule dav_fs_module modules/mod_dav_fs.so
#LoadModule dav_lock_module modules/mod_dav_lock.so
#LoadModule vhost_alias_module modules/mod_vhost_alias.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule dir_module modules/mod_dir.so
#LoadModule imagemap_module modules/mod_imagemap.so
#LoadModule actions_module modules/mod_actions.so
#LoadModule speling_module modules/mod_speling.so
LoadModule userdir_module modules/mod_userdir.so
LoadModule alias_module modules/mod_alias.so
#LoadModule rewrite_module modules/mod_rewrite.so
LoadModule python_module modules/mod_python.so
<IfModule unixd_module>
# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
User http
Group http
</IfModule>
# 'Main' server configuration
# The directives in this section set up the values used by the 'main'
# server, which responds to any requests that aren't handled by a
# <VirtualHost> definition. These values also provide defaults for
# any <VirtualHost> containers you may define later in the file.
# All of these directives may appear inside <VirtualHost> containers,
# in which case these default settings will be overridden for the
# virtual host being defined.
# ServerAdmin: Your address, where problems with the server should be
# e-mailed. This address appears on some server-generated pages, such
# as error documents. e.g. [email protected]
ServerAdmin [email protected]
# ServerName gives the name and port that the server uses to identify itself.
# This can often be determined automatically, but we recommend you specify
# it explicitly to prevent problems during startup.
# If your host doesn't have a registered DNS name, enter its IP address here.
#ServerName www.example.com:80
# Deny access to the entirety of your server's filesystem. You must
# explicitly permit access to web content directories in other
# <Directory> blocks below.
<Directory />
AllowOverride none
Require all denied
</Directory>
# Note that from this point forward you must specifically allow
# particular features to be enabled - so if something's not working as
# you might expect, make sure that you have specifically enabled it
# below.
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
DocumentRoot "/srv/http"
<Directory "/srv/http">
# Possible values for the Options directive are "None", "All",
# or any combination of:
# Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
# Note that "MultiViews" must be named *explicitly* --- "Options All"
# doesn't give it to you.
# The Options directive is both complicated and important. Please see
# http://httpd.apache.org/docs/2.4/mod/core.html#options
# for more information.
Options Indexes FollowSymLinks
# AllowOverride controls what directives may be placed in .htaccess files.
# It can be "All", "None", or any combination of the keywords:
# AllowOverride FileInfo AuthConfig Limit
AllowOverride None
# Controls who can get stuff from this server.
Require all granted
</Directory>
# DirectoryIndex: sets the file that Apache will serve if a directory
# is requested.
<IfModule dir_module>
DirectoryIndex index.html
</IfModule>
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
<Files ".ht*">
Require all denied
</Files>
# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here. If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
ErrorLog "/var/log/httpd/error_log"
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn
<IfModule log_config_module>
# The following directives define some format nicknames for use with
# a CustomLog directive (see below).
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %b" common
<IfModule logio_module>
# You need to enable mod_logio.c to use %I and %O
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
</IfModule>
# The location and format of the access logfile (Common Logfile Format).
# If you do not define any access logfiles within a <VirtualHost>
# container, they will be logged here. Contrariwise, if you *do*
# define per-<VirtualHost> access logfiles, transactions will be
# logged therein and *not* in this file.
CustomLog "/var/log/httpd/access_log" common
# If you prefer a logfile with access, agent, and referer information
# (Combined Logfile Format) you can use the following directive.
#CustomLog "/var/log/httpd/access_log" combined
</IfModule>
<IfModule alias_module>
# Redirect: Allows you to tell clients about documents that used to
# exist in your server's namespace, but do not anymore. The client
# will make a new request for the document at its new location.
# Example:
# Redirect permanent /foo http://www.example.com/bar
# Alias: Maps web paths into filesystem paths and is used to
# access content that does not live under the DocumentRoot.
# Example:
# Alias /webpath /full/filesystem/path
# If you include a trailing / on /webpath then the server will
# require it to be present in the URL. You will also likely
# need to provide a <Directory> section to allow access to
# the filesystem path.
# ScriptAlias: This controls which directories contain server scripts.
# ScriptAliases are essentially the same as Aliases, except that
# documents in the target directory are treated as applications and
# run by the server when requested rather than as documents sent to the
# client. The same rules about trailing "/" apply to ScriptAlias
# directives as to Alias.
ScriptAlias /cgi-bin/ "/srv/http/cgi-bin/"
</IfModule>
<IfModule cgid_module>
# ScriptSock: On threaded servers, designate the path to the UNIX
# socket used to communicate with the CGI daemon of mod_cgid.
#Scriptsock cgisock
</IfModule>
# "/srv/http/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
<Directory "/srv/http/cgi-bin">
AllowOverride None
Options None
Require all granted
</Directory>
<IfModule mime_module>
# TypesConfig points to the file containing the list of mappings from
# filename extension to MIME-type.
TypesConfig conf/mime.types
# AddType allows you to add to or override the MIME configuration
# file specified in TypesConfig for specific file types.
#AddType application/x-gzip .tgz
# AddEncoding allows you to have certain browsers uncompress
# information on the fly. Note: Not all browsers support this.
#AddEncoding x-compress .Z
#AddEncoding x-gzip .gz .tgz
# If the AddEncoding directives above are commented-out, then you
# probably should define those extensions to indicate media types:
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz
# AddHandler allows you to map certain file extensions to "handlers":
# actions unrelated to filetype. These can be either built into the server
# or added with the Action directive (see below)
# To use CGI scripts outside of ScriptAliased directories:
# (You will also need to add "ExecCGI" to the "Options" directive.)
#AddHandler cgi-script .cgi
# For type maps (negotiated resources):
#AddHandler type-map var
# Filters allow you to process content before it is sent to the client.
# To parse .shtml files for server-side includes (SSI):
# (You will also need to add "Includes" to the "Options" directive.)
#AddType text/html .shtml
#AddOutputFilter INCLUDES .shtml
</IfModule>
# The mod_mime_magic module allows the server to use various hints from the
# contents of the file itself to determine its type. The MIMEMagicFile
# directive tells the module where the hint definitions are located.
#MIMEMagicFile conf/magic
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
# Some examples:
#ErrorDocument 500 "The server made a boo boo."
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl"
#ErrorDocument 402 http://www.example.com/subscription_info.html
# MaxRanges: Maximum number of Ranges in a request before
# returning the entire resource, or one of the special
# values 'default', 'none' or 'unlimited'.
# Default setting is to accept 200 Ranges.
#MaxRanges unlimited
# EnableMMAP and EnableSendfile: On systems that support it,
# memory-mapping or the sendfile syscall may be used to deliver
# files. This usually improves server performance, but must
# be turned off when serving from networked-mounted
# filesystems or if support for these functions is otherwise
# broken on your system.
# Defaults: EnableMMAP On, EnableSendfile Off
#EnableMMAP off
#EnableSendfile on
# Supplemental configuration
# The configuration files in the conf/extra/ directory can be
# included to add extra features or to modify the default configuration of
# the server, or you may simply copy their contents here and change as
# necessary.
# Server-pool management (MPM specific)
Include conf/extra/httpd-mpm.conf
# Multi-language error messages
Include conf/extra/httpd-multilang-errordoc.conf
# Fancy directory listings
Include conf/extra/httpd-autoindex.conf
# Language settings
Include conf/extra/httpd-languages.conf
# User home directories
Include conf/extra/httpd-userdir.conf
# Real-time info on requests and configuration
#Include conf/extra/httpd-info.conf
# Virtual hosts
#Include conf/extra/httpd-vhosts.conf
# Local access to the Apache HTTP Server Manual
#Include conf/extra/httpd-manual.conf
# Distributed authoring and versioning (WebDAV)
#Include conf/extra/httpd-dav.conf
# Various default settings
Include conf/extra/httpd-default.conf
# Configure mod_proxy_html to understand HTML4/XHTML1
<IfModule proxy_html_module>
Include conf/extra/proxy-html.conf
</IfModule>
# Secure (SSL/TLS) connections
#Include conf/extra/httpd-ssl.conf
# Note: The following must must be present to support
# starting without SSL on platforms with no /dev/random equivalent
# but a statically compiled-in mod_ssl.
<IfModule ssl_module>
SSLRandomSeed startup builtin
SSLRandomSeed connect builtin
</IfModule>
# uncomment out the below to deal with user agents that deliberately
# violate open standards by misusing DNT (DNT *must* be a specific
# end-user choice)
#<IfModule setenvif_module>
#BrowserMatch "MSIE 10.0;" bad_DNT
#</IfModule>
#<IfModule headers_module>
#RequestHeader unset DNT env=bad_DNT
#</IfModule>
<Directory /home/developer/www/>
AddHandler mod_python .py
PythonHandler mptest
PythonDebug On
</Directory>
httpd-userdir.conf file:
# Settings for user home directories
# Required module: mod_authz_core, mod_authz_host, mod_userdir
# UserDir: The name of the directory that is appended onto a user's home
# directory if a ~user request is received. Note that you must also set
# the default access control for these directories, as in the example below.
UserDir public_html
# Control access to UserDir directories. The following is an example
# for a site where these directories are restricted to read-only.
<Directory "/home/developer/www/">
AllowOverride FileInfo AuthConfig Limit Indexes
Options MultiViews Indexes SymLinksIfOwnerMatch IncludesNoExec
Require method GET POST OPTIONS
</Directory>
and path permissions
drwxr-xr-x 4 root root 4096 03-16 12:24 home
drwx-----x 11 developer users 4096 03-18 21:03 developer
drwxr-xr-x 2 http http 4096 03-18 21:50 www
-rwxrwxrwx 1 http http 137 03-18 21:08 mptest.py
Do you have any suggestions? Thanks in advance

Thanks for reply
I've added read access to developer directory:
drwxr--r-x 11 developer users 4096 03-18 21:03 developer
Nothing changed.
error_log
[Tue Mar 18 22:42:47.462658 2014] [authz_core:error] [pid 2150:tid 2941197120] [client 192.168.1.100:56103] AH01630: client denied by server configuration: /home/developer/public_html
No idea how "public_html" get there?!
access_log
192.168.1.100 - - [18/Mar/2014:22:38:34 +0100] "GET /~developer HTTP/1.1" 403 1081
192.168.1.100 - - [18/Mar/2014:22:38:45 +0100] "GET /~developer/www HTTP/1.1" 403 1081
192.168.1.100 - - [18/Mar/2014:22:42:47 +0100] "GET /~developer/www HTTP/1.1" 403 1081
192.168.1.100 - - [18/Mar/2014:22:42:47 +0100] "GET /favicon.ico HTTP/1.1" 404 1099
192.168.1.100 - - [18/Mar/2014:22:42:47 +0100] "GET /favicon.ico HTTP/1.1" 404 1099
EDIT
Ok, I've found the solution for that. In file httpd-userdir.conf UserDir was "public_html" instead of "www".
Now I'm getting error 500
error_log
[Tue Mar 18 22:48:36.841443 2014] [mpm_event:notice] [pid 2803:tid 3074947456] AH00489: Apache/2.4.7 (Unix) mod_python/3.5.0- Python/3.3.5 configured -- resuming normal operations
[Tue Mar 18 22:48:36.841528 2014] [core:notice] [pid 2803:tid 3074947456] AH00094: Command line: '/usr/bin/httpd'
[Tue Mar 18 22:48:45.873329 2014] [:error] [pid 2805:tid 3033516864] make_obcallback: could not import mod_python.apache.\n
[Tue Mar 18 22:48:45.874559 2014] [:error] [pid 2805:tid 3033516864] make_obcallback: Python path being used "['/usr/lib/python33.zip', '/usr/lib/python3.3', '/usr/lib/python3.3/plat-linux', '/usr/lib/python3.3/lib-dynload', '/usr/lib/python3.3/site-packages']".
[Tue Mar 18 22:48:45.874589 2014] [:error] [pid 2805:tid 3033516864] get_interpreter: no interpreter callback found.
[Tue Mar 18 22:48:45.874612 2014] [:error] [pid 2805:tid 3033516864] [client 192.168.1.100:56122] python_handler: Can't get/create interpreter., referer: http://192.168.1.108/~developer/
Last edited by maci3k (2014-03-18 22:37:32)

Similar Messages

  • Deskjet 5525 Server Connection error 403 - scanning documents

    I cannot scan and send documents/photos to email or computer. It is connected wirelessly to internet, but keeps coming up with Server Connection Error : 403. I have reset to factory settings on the printer, but no change.
    What do I do, to be able to scan? My computer is a Mac using OS X Yosemite

    Hi @ FF9451,
    Welcome to the HP forum. I see you have two separate yet similar issues with scanning.
    I would like to help you with these issues.
    I just want to doubble check, is it a Deskjet 5525 or Photosmart 5525?
    The first issue i would like to address is the scan to email. This one is the same with either a deskjet or a photosmart.
    Lets start off simple, so unplug the printer while it is turned on. Might as well turn off any computers, tablets and smart
    TV's also. Then unplug your router for a minute.  After the minute, plug the router back in. Depending on the router it can take few minutes to rebuild the network. While your waiting plug the printer back in. you will notice the blue wireless light is blinking. When it stops blinking your printer is on the network again.  Try the scan to email, if it does not work, the printer might need a manual DNS.  This post: Efax 7510 still won't work, from happytohelp01, I have found really well done, so go ahead and check it out. I know every EWS (embedded web server) is laid out differently so if you need any help let me know.
    The second issue is scanning to the computer. Here i have a few questions. are you using Apple scan or HP scan?
    Is the Hp software installed? Have you removed the printer and then added it again?
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Photosmart 6520 Server Connection Error 403

    I'm trying to scan to email and I keep getting a "Server Connection Error-403". 
    This has worked for me recently so I know it's set up correctly. 
    I also tried scanning to computer, which the HP utility device says is connected. Scan to Computer is enabled, however it say "communication error". 
    I've reset my computer, my router, and my printer. I've turned off wifi and back on. 

    Hello cassieb5347,
    Welcome to the HP Forums.
    To deal with the communication error that you are experiencing, please click on the following link for A 'Connection Error' or 'No Computer Found' Error Message Displays When Attempting to Scan from the....
    If you are still having issues or if you have any other questions or concerns, please feel free to write me back and I will be happy to help.
    Cheers,   
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Server Connection Error 403 - HP Photosmart 6520

    My scanner all of a sudden stopped working and I got "Server Connection Error 403" 
    How do I fix this?

    Hello @SeanTK ,
    Welcome to the HP forums.
    I understand that you are getting a Server Connection Error 403.
    I would like to help.
    You would only receive the 403 error if you are using scan to email.
    There are a few things you can try to resolve this issue.
    Hard reset the printer.
    While the printer is turned on, unplug the power cord.
    Wait at least 30 seconds.
    Plug the power back into the printer.
    Test the scan to email.
    If you still get the error, try setting a manual DNS.
    The following post by happytohelp01 has instructions for setting the manual DNS.
    It is for a Photosmart 7510, but the steps should be very similar.
    Re: Efax 7510 still won't work after turning off/on ePrint
    If the Error is still present after setting the manual DNS, you should cycle your network.
    Turn off your network devices, including the printer.
    Unplug the power to your router for about a minute.
    Plug the power back into the router.
    Turn on your printer, and the other network devices.
    When the blue wireless light on the printer stops blinking, try the scan to email.
    Another option is to remove then re-enable the printers Web Services. 
    This will act like an uninstall and reinstall.
    Caution: removing the printers Web Services will cause it to permanently loose its ePrint address.
    If the ePrint address has been customised then that address will be lost forever.
    Once you enable the Web Services again you will have to setup the scan to email. 
    This will provide you with a new pin.
    If you need further deatail on any of the steps, please let me know.
    You can also call our Cloud Services at 855-785-2777.
    If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Hours:
    Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
    Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
    Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
    Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • [SOLVED] Apache Access forbidden Error 403 localhost

    Hello,
    I believe this should be some thing very stupid, but I  can't find it... so here I am.
    I have just installed apache (# pacman -S apache)
    Configured httpd.comf, and created 2 virtual hosts with extra/httpd-vhosts.conf
    When I believed every thing was ok, I have started Apache as root (# apachectl start)
    Started ok, no errors (also tried start it as user with sudo, and /etc/init.d/httpd start)
    So when I go to http://localhos (or the virtual host) I allways get Access forbidden Error 403
    I have set 777 permissions to /srv/http and the virtual host (/home/username/local-web/site1.dev)
    I have tried every thing , changed dir owners to "http:http" ...
    At the Apache error log I get:
    "[Thu Oct 29 02:39:48 2009] [error] [client 127.0.0.1] (13)Permission denied: access to / denied"
    There is a very simple plain index.html file at /srv/http and the virtual host, all file/dir permissions very permisive... so that can't be the problem.
    Am I missing some thing? Do I need to manually create the "http" user and/or add it to some group?
    Last edited by iopo (2009-10-29 22:06:59)

    Ok, here's the code:
    # This is the main Apache HTTP server configuration file. It contains the
    # configuration directives that give the server its instructions.
    # See <URL:http://httpd.apache.org/docs/2.2> for detailed information.
    # In particular, see
    # <URL:http://httpd.apache.org/docs/2.2/mod/directives.html>
    # for a discussion of each configuration directive.
    # Do NOT simply read the instructions in here without understanding
    # what they do. They're here only as hints or reminders. If you are unsure
    # consult the online docs. You have been warned.
    # Configuration and logfile names: If the filenames you specify for many
    # of the server's control files begin with "/" (or "drive:/" for Win32), the
    # server will use that explicit path. If the filenames do *not* begin
    # with "/", the value of ServerRoot is prepended -- so "/var/log/httpd/foo_log"
    # with ServerRoot set to "/etc/httpd" will be interpreted by the
    # server as "/etc/httpd//var/log/httpd/foo_log".
    # ServerRoot: The top of the directory tree under which the server's
    # configuration, error, and log files are kept.
    # Do not add a slash at the end of the directory path. If you point
    # ServerRoot at a non-local disk, be sure to point the LockFile directive
    # at a local disk. If you wish to share the same ServerRoot for multiple
    # httpd daemons, you will need to change at least LockFile and PidFile.
    ServerRoot "/etc/httpd"
    # Listen: Allows you to bind Apache to specific IP addresses and/or
    # ports, instead of the default. See also the <VirtualHost>
    # directive.
    # Change this to Listen on specific IP addresses as shown below to
    # prevent Apache from glomming onto all bound IP addresses.
    #Listen 12.34.56.78:80
    Listen 80
    # Dynamic Shared Object (DSO) Support
    # To be able to use the functionality of a module which was built as a DSO you
    # have to place corresponding `LoadModule' lines at this location so the
    # directives contained in it are actually available _before_ they are used.
    # Statically compiled modules (those listed by `httpd -l') do not need
    # to be loaded here.
    # Example:
    # LoadModule foo_module modules/mod_foo.so
    LoadModule authn_file_module modules/mod_authn_file.so
    LoadModule authn_dbm_module modules/mod_authn_dbm.so
    LoadModule authn_anon_module modules/mod_authn_anon.so
    LoadModule authn_dbd_module modules/mod_authn_dbd.so
    LoadModule authn_default_module modules/mod_authn_default.so
    LoadModule authz_host_module modules/mod_authz_host.so
    LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
    LoadModule authz_user_module modules/mod_authz_user.so
    LoadModule authz_dbm_module modules/mod_authz_dbm.so
    LoadModule authz_owner_module modules/mod_authz_owner.so
    LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
    LoadModule authz_default_module modules/mod_authz_default.so
    LoadModule auth_basic_module modules/mod_auth_basic.so
    LoadModule auth_digest_module modules/mod_auth_digest.so
    LoadModule file_cache_module modules/mod_file_cache.so
    LoadModule cache_module modules/mod_cache.so
    LoadModule disk_cache_module modules/mod_disk_cache.so
    LoadModule mem_cache_module modules/mod_mem_cache.so
    LoadModule dbd_module modules/mod_dbd.so
    LoadModule dumpio_module modules/mod_dumpio.so
    LoadModule ext_filter_module modules/mod_ext_filter.so
    LoadModule include_module modules/mod_include.so
    LoadModule filter_module modules/mod_filter.so
    LoadModule substitute_module modules/mod_substitute.so
    LoadModule deflate_module modules/mod_deflate.so
    LoadModule ldap_module modules/mod_ldap.so
    LoadModule log_config_module modules/mod_log_config.so
    LoadModule log_forensic_module modules/mod_log_forensic.so
    LoadModule logio_module modules/mod_logio.so
    LoadModule env_module modules/mod_env.so
    LoadModule mime_magic_module modules/mod_mime_magic.so
    LoadModule cern_meta_module modules/mod_cern_meta.so
    LoadModule expires_module modules/mod_expires.so
    LoadModule headers_module modules/mod_headers.so
    LoadModule ident_module modules/mod_ident.so
    LoadModule usertrack_module modules/mod_usertrack.so
    # LoadModule unique_id_module modules/mod_unique_id.so
    LoadModule setenvif_module modules/mod_setenvif.so
    LoadModule version_module modules/mod_version.so
    LoadModule proxy_module modules/mod_proxy.so
    LoadModule proxy_connect_module modules/mod_proxy_connect.so
    LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
    LoadModule proxy_http_module modules/mod_proxy_http.so
    LoadModule proxy_scgi_module modules/mod_proxy_scgi.so
    LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
    LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
    LoadModule ssl_module modules/mod_ssl.so
    LoadModule mime_module modules/mod_mime.so
    LoadModule dav_module modules/mod_dav.so
    LoadModule status_module modules/mod_status.so
    LoadModule autoindex_module modules/mod_autoindex.so
    LoadModule asis_module modules/mod_asis.so
    LoadModule info_module modules/mod_info.so
    LoadModule suexec_module modules/mod_suexec.so
    LoadModule cgi_module modules/mod_cgi.so
    LoadModule cgid_module modules/mod_cgid.so
    LoadModule dav_fs_module modules/mod_dav_fs.so
    LoadModule vhost_alias_module modules/mod_vhost_alias.so
    LoadModule negotiation_module modules/mod_negotiation.so
    LoadModule dir_module modules/mod_dir.so
    LoadModule imagemap_module modules/mod_imagemap.so
    LoadModule actions_module modules/mod_actions.so
    LoadModule speling_module modules/mod_speling.so
    LoadModule userdir_module modules/mod_userdir.so
    LoadModule alias_module modules/mod_alias.so
    LoadModule rewrite_module modules/mod_rewrite.so
    <IfModule !mpm_netware_module>
    <IfModule !mpm_winnt_module>
    # If you wish httpd to run as a different user or group, you must run
    # httpd as root initially and it will switch.
    # User/Group: The name (or #number) of the user/group to run httpd as.
    # It is usually good practice to create a dedicated user and group for
    # running httpd, as with most system services.
    User http
    Group http
    </IfModule>
    </IfModule>
    # 'Main' server configuration
    # The directives in this section set up the values used by the 'main'
    # server, which responds to any requests that aren't handled by a
    # <VirtualHost> definition. These values also provide defaults for
    # any <VirtualHost> containers you may define later in the file.
    # All of these directives may appear inside <VirtualHost> containers,
    # in which case these default settings will be overridden for the
    # virtual host being defined.
    # ServerAdmin: Your address, where problems with the server should be
    # e-mailed. This address appears on some server-generated pages, such
    # as error documents. e.g. [email protected]
    ServerAdmin [email protected]
    # ServerName gives the name and port that the server uses to identify itself.
    # This can often be determined automatically, but we recommend you specify
    # it explicitly to prevent problems during startup.
    # If your host doesn't have a registered DNS name, enter its IP address here.
    #ServerName www.example.com:80
    # DocumentRoot: The directory out of which you will serve your
    # documents. By default, all requests are taken from this directory, but
    # symbolic links and aliases may be used to point to other locations.
    DocumentRoot "/srv/http"
    # Each directory to which Apache has access can be configured with respect
    # to which services and features are allowed and/or disabled in that
    # directory (and its subdirectories).
    # First, we configure the "default" to be a very restrictive set of
    # features.
    <Directory />
    Options FollowSymLinks
    AllowOverride None
    Order deny,allow
    Deny from all
    </Directory>
    # Note that from this point forward you must specifically allow
    # particular features to be enabled - so if something's not working as
    # you might expect, make sure that you have specifically enabled it
    # below.
    # This should be changed to whatever you set DocumentRoot to.
    <Directory "/srv/http">
    # Possible values for the Options directive are "None", "All",
    # or any combination of:
    # Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
    # Note that "MultiViews" must be named *explicitly* --- "Options All"
    # doesn't give it to you.
    # The Options directive is both complicated and important. Please see
    # http://httpd.apache.org/docs/2.2/mod/core.html#options
    # for more information.
    # Options Indexes FollowSymLinks
    Options Indexes All
    # AllowOverride controls what directives may be placed in .htaccess files.
    # It can be "All", "None", or any combination of the keywords:
    # Options FileInfo AuthConfig Limit
    AllowOverride None
    # Controls who can get stuff from this server.
    Order allow,deny
    Allow from all
    </Directory>
    <Directory "/home/gral/web-sit/local">
    Options +Indexes FollowSymLinks +ExecCGI
    AllowOverride AuthConfig FileInfo
    Order allow,deny
    Allow from all
    </Directory>
    # this was just a test
    # DirectoryIndex: sets the file that Apache will serve if a directory
    # is requested.
    <IfModule dir_module>
    DirectoryIndex index.html
    </IfModule>
    # The following lines prevent .htaccess and .htpasswd files from being
    # viewed by Web clients.
    <FilesMatch "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy All
    </FilesMatch>
    # ErrorLog: The location of the error log file.
    # If you do not specify an ErrorLog directive within a <VirtualHost>
    # container, error messages relating to that virtual host will be
    # logged here. If you *do* define an error logfile for a <VirtualHost>
    # container, that host's errors will be logged there and not here.
    ErrorLog "/var/log/httpd/error_log"
    # LogLevel: Control the number of messages logged to the error_log.
    # Possible values include: debug, info, notice, warn, error, crit,
    # alert, emerg.
    LogLevel warn
    <IfModule log_config_module>
    # The following directives define some format nicknames for use with
    # a CustomLog directive (see below).
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common
    <IfModule logio_module>
    # You need to enable mod_logio.c to use %I and %O
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>
    # The location and format of the access logfile (Common Logfile Format).
    # If you do not define any access logfiles within a <VirtualHost>
    # container, they will be logged here. Contrariwise, if you *do*
    # define per-<VirtualHost> access logfiles, transactions will be
    # logged therein and *not* in this file.
    CustomLog "/var/log/httpd/access_log" common
    # If you prefer a logfile with access, agent, and referer information
    # (Combined Logfile Format) you can use the following directive.
    #CustomLog "/var/log/httpd/access_log" combined
    </IfModule>
    <IfModule alias_module>
    # Redirect: Allows you to tell clients about documents that used to
    # exist in your server's namespace, but do not anymore. The client
    # will make a new request for the document at its new location.
    # Example:
    # Redirect permanent /foo http://www.example.com/bar
    # Alias: Maps web paths into filesystem paths and is used to
    # access content that does not live under the DocumentRoot.
    # Example:
    # Alias /webpath /full/filesystem/path
    # If you include a trailing / on /webpath then the server will
    # require it to be present in the URL. You will also likely
    # need to provide a <Directory> section to allow access to
    # the filesystem path.
    # ScriptAlias: This controls which directories contain server scripts.
    # ScriptAliases are essentially the same as Aliases, except that
    # documents in the target directory are treated as applications and
    # run by the server when requested rather than as documents sent to the
    # client. The same rules about trailing "/" apply to ScriptAlias
    # directives as to Alias.
    ScriptAlias /cgi-bin/ "/srv/http/cgi-bin/"
    </IfModule>
    <IfModule cgid_module>
    # ScriptSock: On threaded servers, designate the path to the UNIX
    # socket used to communicate with the CGI daemon of mod_cgid.
    #Scriptsock /var/run/httpd/cgisock
    </IfModule>
    # "/srv/http/cgi-bin" should be changed to whatever your ScriptAliased
    # CGI directory exists, if you have that configured.
    <Directory "/srv/http/cgi-bin">
    AllowOverride None
    Options None
    Order allow,deny
    Allow from all
    </Directory>
    # DefaultType: the default MIME type the server will use for a document
    # if it cannot otherwise determine one, such as from filename extensions.
    # If your server contains mostly text or HTML documents, "text/plain" is
    # a good value. If most of your content is binary, such as applications
    # or images, you may want to use "application/octet-stream" instead to
    # keep browsers from trying to display binary files as though they are
    # text.
    DefaultType text/plain
    <IfModule mime_module>
    # TypesConfig points to the file containing the list of mappings from
    # filename extension to MIME-type.
    TypesConfig conf/mime.types
    # AddType allows you to add to or override the MIME configuration
    # file specified in TypesConfig for specific file types.
    #AddType application/x-gzip .tgz
    # AddEncoding allows you to have certain browsers uncompress
    # information on the fly. Note: Not all browsers support this.
    #AddEncoding x-compress .Z
    #AddEncoding x-gzip .gz .tgz
    # If the AddEncoding directives above are commented-out, then you
    # probably should define those extensions to indicate media types:
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz
    # AddHandler allows you to map certain file extensions to "handlers":
    # actions unrelated to filetype. These can be either built into the server
    # or added with the Action directive (see below)
    # To use CGI scripts outside of ScriptAliased directories:
    # (You will also need to add "ExecCGI" to the "Options" directive.)
    #AddHandler cgi-script .cgi
    # For type maps (negotiated resources):
    #AddHandler type-map var
    # Filters allow you to process content before it is sent to the client.
    # To parse .shtml files for server-side includes (SSI):
    # (You will also need to add "Includes" to the "Options" directive.)
    #AddType text/html .shtml
    #AddOutputFilter INCLUDES .shtml
    </IfModule>
    # The mod_mime_magic module allows the server to use various hints from the
    # contents of the file itself to determine its type. The MIMEMagicFile
    # directive tells the module where the hint definitions are located.
    #MIMEMagicFile conf/magic
    # Customizable error responses come in three flavors:
    # 1) plain text 2) local redirects 3) external redirects
    # Some examples:
    #ErrorDocument 500 "The server made a boo boo."
    #ErrorDocument 404 /missing.html
    #ErrorDocument 404 "/cgi-bin/missing_handler.pl"
    #ErrorDocument 402 http://www.example.com/subscription_info.html
    # EnableMMAP and EnableSendfile: On systems that support it,
    # memory-mapping or the sendfile syscall is used to deliver
    # files. This usually improves server performance, but must
    # be turned off when serving from networked-mounted
    # filesystems or if support for these functions is otherwise
    # broken on your system.
    #EnableMMAP off
    #EnableSendfile off
    # Supplemental configuration
    # The configuration files in the conf/extra/ directory can be
    # included to add extra features or to modify the default configuration of
    # the server, or you may simply copy their contents here and change as
    # necessary.
    # Server-pool management (MPM specific)
    #Include conf/extra/httpd-mpm.conf
    # Multi-language error messages
    Include conf/extra/httpd-multilang-errordoc.conf
    # Fancy directory listings
    Include conf/extra/httpd-autoindex.conf
    # Language settings
    Include conf/extra/httpd-languages.conf
    # User home directories
    Include conf/extra/httpd-userdir.conf
    # Real-time info on requests and configuration
    #Include conf/extra/httpd-info.conf
    # Virtual hosts
    Include conf/extra/httpd-vhosts.conf
    # Local access to the Apache HTTP Server Manual
    #Include conf/extra/httpd-manual.conf
    # Distributed authoring and versioning (WebDAV)
    #Include conf/extra/httpd-dav.conf
    # Various default settings
    Include conf/extra/httpd-default.conf
    # Secure (SSL/TLS) connections
    #Include conf/extra/httpd-ssl.conf
    # Note: The following must must be present to support
    # starting without SSL on platforms with no /dev/random equivalent
    # but a statically compiled-in mod_ssl.
    <IfModule ssl_module>
    SSLRandomSeed startup builtin
    SSLRandomSeed connect builtin
    </IfModule>

  • Server connection error 403

    what do i do now to remedy

    bkgray,
    I am assuming you are receiving the Ajax Error 403 when you are trying to log into your account at http://www.eprintcenter.com?
    This seems to be a browser issue that happens sporadically. If you have another browser installed on your computer, I would try using that see if it gives you the same error. This should work, but if it does not, let me know and I'll see if there is anything else that we can try. 
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Server connection error 403 - HP 5525?

    Help please?

    Hi Bogan,
    Welcome to the HP Support forums.  I understand that your Photosmart/Deskjet Ink Advantage 5525 printer is giving you a server connection error.
    Please set a manual IP address and manual DNS servers for the printer.  I have included a link to another post that has the steps, with screen shots, on how to do this.
    If that doesn’t resolve the issue, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Apach Server starting error

    Hello All,
    Soon after I installed the Oracle9i Enterprise version, when start Oracle HTTP Server, have error:
    Syntax error on line 92 of d:/oracle/ora92/sqlplus/admin/isqlplus.conf: failed to create FastCGI application accept mutex.
    And the line 92 in my isqlplus.conf is:
    <IfModule mod_fastcgi.c>
    FastCgiServer D:\oracle\ora92\bin\isqlplus -port 8228 -initial-env iSQLPlusNumberOfThreads=20 -initial-env iSQLPlusTimeOutInterval=30 -initial-env iSQLPlusLogLevel=off -initial-env iSQLPlusAllowUserEntMap=none -idle-timeout 3600
    </IfModule>
    Can anybody help how to fix it? And is there any command can know what is the status of appach server?
    Thanks so much.
    Robert

    if you are using sun web server 7 update 3 (which includes optimized tomcat within + autodeploy support) , you can use struts like shown below and you will even enjoy a better performance
    http://blogs.sun.com/arvind/entry/can_i_use_struts_with and
    http://blogs.sun.com/natarajan/entry/how_to_deploy_struts_sample

  • Apache server authorization errors

    I built a localhost web site for testing MySQL and PHP scripts. It worked well until I upgraded to 10.4.8 and did my last security update. Now I'm denied Apache Server access. Did the last upgrade or secuity update change my httpd.conf file?

    I'm looking at a phpMyAdmin insatllation on a Linux server (apache, the usual).
    And I can't find a line in my config.inc.php file that refers to "a folder".
    Can you be more specific (but no passwords!) about what exactly you changed?
    My config.inc.php file:(no folder location)
    /* Server Catalog (http) [1] */
    $i++;
    $cfg['Servers'][$i]['bookmarktable'] = 'pma_bookmark';
    $cfg['Servers'][$i]['relation'] = 'pma_relation';
    $cfg['Servers'][$i]['table_info'] = 'pmatableinfo';
    $cfg['Servers'][$i]['table_coords'] = 'pmatablecoords';
    $cfg['Servers'][$i]['pdf_pages'] = 'pmapdfpages';
    $cfg['Servers'][$i]['column_info'] = 'pmacolumninfo';
    $cfg['Servers'][$i]['history'] = 'pma_history';
    $cfg['Servers'][$i]['host'] = 'localhost';
    $cfg['Servers'][$i]['extension'] = 'mysql';
    $cfg['Servers'][$i]['connect_type'] = 'tcp';
    $cfg['Servers'][$i]['compress'] = false;
    $cfg['Servers'][$i]['controluser'] = '**USERNAME**';
    $cfg['Servers'][$i]['controlpass'] = '**PASSWORD**';
    $cfg['Servers'][$i]['auth_type'] = 'http';
    $cfg['Servers'][$i]['only_db'] = 'catalog';
    $cfg['Servers'][$i]['verbose'] = 'Catalog';
    $cfg['Servers'][$i]['pmadb'] = 'catalog';
    /* End of servers configuration */

  • Deskjet 5525 Server Connection Error 403

    Hi. I am accessing my Deskjet 5525 printer using a Google Chromebook and Google Cloud Printer setup. I am not able to scan. All is well in the scan sign-in process until I hit the 'Document' icon and the printer attempts to connect to the server. I then receive a 403 error message. 
    I have deleted the printer from my Cloud setup and added it again. I have powered down the printer to reset it, as suggested in another post on this board.  Neither of these steps work. The printer shows as being connected to my wireless router and provides an IP address and a MAC number. 
    Any suggestions you may have about how to enable scanning will be appreciated.

    I did a Wireless Device reset and now the scan process is working. No help needed. 

  • Server connection error 403 on photosmart 5520

    I too have a 403 error code on my photosmart 5520. I have turner off the router & 5520, I have a connection, but still cannot scan to email.

    Hello @TPGJT,
    Welcome to the HP forums.
    I understand that you are experiencing a server connection issue when trying to scan to email.
    I would like to help.
    I recommend setting a manual DNS.
    I have had the most success when using Google's DNS address.
    Primary 8.8.8.8
    Alternate 8.8.4.4
    The following post by happytohelp01 has the instructions for setting a manual DNS.
    The post is for a Photosmart 7510 but the steps will be very similar.
    Re: Efax 7510 still won't work after turning off/on ePrint several times
    You can also review ePrint/Apps Connectivity Troubleshooting by PrintApper.
    It has some good troubleshooting steps for this type of issue.
    If you encounter any problems or have any questions about any of the steps please let me know.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Re: Server Connection Error 403.

    I cannot scan to email says internet issue but it is c onnected

    Hi @ashiwild
    Welcome to the HP Support Forums. I see that you are getting a connection error message when trying to use the scan to email feature of your HP printer.
    I am presuming that you have a Photosmart or Envy series printer. Please set a manual IP address and manual DNS server for the printer. I have included a link to another post that has the steps, including screen shots, on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
    Please let me know the outcome.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Re: server connection error 403 on photosmart 5520

    I have this exact same problem, could you please help

    Hello sharon744,
    I see you have the Photosmart 5520 and it not allowing you to connect to Web Services. I would like to offer a few suggestions.
    Check for updates on the printer, Getting the Latest Firmware and Product Updates.
    Power off the printer and ensure the power cord is connected to a wall out let.
    Power reset the router. If it has a power button press that, if not, remove the power cord. Wait 60 seconds and then allow it to power back up. Once router is fully on, power up the printer.
    Try connecting, if it works there is no need to continue. If it doesn't, try the next suggestion.
    Refer to this Thread answered by a colleague of mine happytohelp01 : Efax 7510 still won't work after turning off/on ePrint several times. Follow the steps to setup a Manual I.P and DNS for the printer over the network. The steps will be the same, if not very similar for your printer as the one in the above post.
    Try connecting once done. If still unable to connect, continue below.
    Go back to the above Thread, rather than using the DNS suggested try this set; Primary DNS Server : 209.244.0.3 & Secondary DNS Server : 209.244.0.4.
    Try to connect, if the feature is still not working you will need to call HP's Cloud Support team. If you live in the USA/Canada, 1-855-785-2777. If you live outside the USA/Canada, click HERE to find the Technical Support number for your country/region.
    I hope this helps.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Server Connection error 403 on 5520 series

    I can no longer scan to email.  Please tell me how to fix this problem.  The phone was out and I had to switch everything off and then bring it back up.

    Hi glenno39,
    Welcome to the HP Support Forums.  I see that you are unable to use the scan to email feature of your Photosmart 5520 printer because you are getting an connection error message.
    There are several steps I would like you to try please. 
    Please turn off your printer. 
    Please turn off your router.  If your router doesn’t have an on/off switch, please unplug the power cord from the router.
    After waiting a full 60 seconds please turn on your router (or plug it back in). 
    After the router has completed its startup routine please turn on your printer.
    After the printer has completed its startup routine, please test the scan to email feature.  If it works there no need to continue with any further trouble shooting steps.
    Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this.   Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
    Please test the scan to email feature.  If it works there is no need to continue with any further trouble shooting steps.
    Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Thank you
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Server connection errors 403 and 901

    I have a HP Photosmart 6520 and the scan facility has stopped working, it used to work but now won't scan to email or to the computer. I've tried the various suggestions on this forum including reloading the printer drivers and changing the DNA address but nothing works. The printer is connected to the right wifi. Could someone please send me the solution that has been sent directly to other users with this problem? Many thanks

    Hi LadyGalls,
    Welcome to the HP Community! I will be happy to help with the connection error messages. I have sent you a private message with the details.
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

Maybe you are looking for