APIs to Modify Service Contracts

Hi,
Can any one help me regarding apis for modification of service contracts (header,service line and covered line).
Thanks in Advance

There are lot of API s to achieve this process.
You can search for OKC_CONTRACTS_PUB.update_XXXXXX...
Thanks
Lloyd

Similar Messages

  • Documentation on APIs for the Service Contracts.

    Hi,
    Can anyone please, point out some documentation for the Public APIs provided under the Service Contracts for R12.
    Though I can look at the source code of the APIs, I cannot figure out what parameter is used for what, due to lack of proper comments in the PL/SQL code.
    Any pointers would be of great help.
    Thanks in Advance,
    Vijay

    Please review the following notes/docs, it may be helpful:
    Note: 421170.1 - R12 Oracle Service Contracts And Integration Repository Access
    https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=421170.1
    Oracle Integration Repository User's Guide
    http://download.oracle.com/docs/cd/B40089_09/current/acrobat/120irepug.pdf

  • Need Help in Oracle Service Contracts API -- OKS_COVERAGES_PUB

    Hi All
    We have a requirement in service contracts module, wherein we have to delete the old coverage template of service line of a contract and attach the new template with the service line.
    For this, we are using OKS_COVERAGES_PUB (“OKS_COVERAGES_PUB.DELETE_COVERAGE”, “OKS_COVERAGES_PUB.CREATE_ACTUAL_COVERAGE”) API but not able to get the desired results.
    The API Works for only those service line ids of the contract which has the status “Entered”.
    For service line ids of status other than “Entered” the API throws an error.Error Message Details – (x_return_status – ‘E’, x_msg_count – 1, x_msg_data – ‘OKC’).
    We don’t know exactly the limitation of the API and there is no detail available about these API in both Service Contracts Development and API reference guide.
    If anyone come across similar requirement or known any details about this API, Kindly mail the details to this id : [email protected]
    Thanks in Advance
    Thanks & Regards
    Sivakumar

    Hi,
    i want to add the lines and covered product to the existing contract.
    Cuold you please suggest me the API for the same.
    Thanking you in anticipation.
    Regards,
    Reena
    Edited by: user10829701 on Mar 27, 2009 1:34 AM

  • Documentation of Service Contracts API -- OKS_COVERAGES_PUB

    Hi All
    We have a requirement in the OKS Service Contracts Module, in which a Concurrent Program has to be created, such that it will detach the old coverage template and attach the new coverage template to the existing contracts.
    We tried with the Standard API (“OKS_COVERAGES_PUB.DELETE_COVERAGE”, “OKS_COVERAGES_PUB.CREATE_ACTUAL_COVERAGE”)
    but we are not able to get the desired results.
    The API Works for only those service line ids of the contract which has the status “Entered”. For service line ids of status other than “Entered” the API throws an error.
    Error Message Details – (x_return_status – ‘E’, x_msg_count – 1, x_msg_data – ‘OKC’)
    We don’t know exactly the limitation of the API and there is no detail available about these API in both Service Contracts Development and API reference guide.
    Kindly provide me some documentation related to this API to this mail id [email protected]
    Thanks in Advance.
    Thanks & Regards
    Sivakumar

    Hi,
    i want to add the lines and covered product to the existing contract.
    Cuold you please suggest me the API for the same.
    Thanking you in anticipation.
    Regards,
    Reena
    Edited by: user10829701 on Mar 27, 2009 1:34 AM

  • Documentation for Service Contract API

    Hi All,
    Sub: Any Documentation For The Public API's OKS_CONTRACTS_PUB,
    OKC_CONTRACTS_PUB.
    Firstly i would like to say Thank You for spending your valuable time for this Query.
    Introduction:
    Currently i am working in Oracle Service Contracts module, which is Oracle
    Application's CRM module.
    Specifications:
    oracle application version: 11.5.10.2
    Data Base version: oracle 9.2.0.6
    Problem:
    We are trying to integrate the Service Contracts through following Public API's
    with web.
    API's are:
    OKS_CONTRACTS_PUB,
    OKC_CONTRACTS_PUB.
    I search so much to the documentation for these API's, but i did not get any thing.
    I search in Oracle Meta Link, Google.
    Could you help If any Documentation If you find (or) you have ?
    Please forward to:
    [email protected]
    [email protected]
    Any help from your side will appreciate.
    Thank you.
    Regards,
    Sai Krishna @cavaya

    Look at this link you will be able to get some information about the Api
    http://mywebpages.comcast.net/muzaffarl/whitepaper/02d.pdf
    If you find any document regarding this Api other than this kindly let me know.

  • How do we know, when the service contract is last modified ?

    How do we know, when the service contract is last modified and by whom ?
    thanks
    siva
    Edited by: sivapara on Nov 24, 2008 3:14 PM

    To add also in OKC_K_HISTORY_B for some actions.
    Thanks
    Nagamohan

  • How can i remove an Service Contract through DI API ????

    Hi everybody,
    when i try to delete an service contract through DI API (2007 PL 47), with method Remove, i receive the following error: "The object does not support this method, or method not implemented yet".
    Somebody know the right way for delete an service contract?

    Hello,
    This is not possible. If you read the help, this describes: Not Supported.
    What you can do:
    Set the Ending to Today or at least the same as Staring Date, or  change the status to terminated or On Hold.
    Best Regards,
    János

  • Service Contracts Line and Header Tax amounts are not matching

    Hi,
    I am creating service contracts using API. Using below code i am applying price adjustments on the line. while using the below API Tax is calculated at line level and added for each line But the Tax filed on the header is not getting updated. I fwe go to front end and click on reprice then the Tax amount is added to the header(If the contract created with status 'Entered').
    Please help me to fix this.
    l_multi_line_tbl (0).ID := l_x_clev_rec.ID;
    l_multi_line_tbl (0).price_list_id :=l_curr_price_list_id;
    l_multi_line_tbl (0).lse_id := 46;
    l_multi_line_tbl (0).line_pl_flag := 'Y';
    l_x_return_status := NULL;
    apps.oks_auth_util_pub.compute_price_multiple_line (
    p_api_version
    => 1.0,
    p_detail_tbl 
    => l_multi_line_tbl,
    x_return_status   => l_x_return_status,
    x_status_tbl 
    => l_status_tbl);
    Thanks,
    Hari

    not answered yet.

  • Problem in adding vales to service contract line item

    I want  the OBJECT ID  field to be filled in  OBJECT LIST tab at item level when ever  a service product is entered in service contract ( new line item) automatically ...
    I tired wiht CRM_ORDERADM_I_MERGE (CRM_ORDERADM_I_BADI) and
    CRM_ORDERADM_I_MERGE(ZCRM_ORDERADM_I_BADI) methods and using fuction module
    CRM_ORDPRP_I_MAINTAIN_OW  but not success yet.
    any help !!
    Thanks ....
    Edited by: aday rao on Sep 15, 2008 3:08 PM

    The way I typically handle organizational service attributes is to have a single amadmin XML file per AM service and in that amadmin file I have two requests, one to assign the service and the second to modify the service attributes. I then run the amadmin command with the -c continue option on the amadmin XML file so the service is always modified with latest settings regardless of whether or not it was assigned for the first time.
    Since your question relates to service attribute modification investigate the SchemaRequests -> AddAttributeSchema amadmin commands. For example, I use the following files to modify the amUserService
    <Requests>
    <!-- <SchemaRequests serviceName="iPlanetAMUserService" SchemaType="User">
    <RemoveAttributeSchema>
    <Attribute name="someoldattribute"/>
    </RemoveAttributeSchema>
    </SchemaRequests> -->
    <SchemaRequests serviceName="iPlanetAMUserService" SchemaType="User">
    <!-- full path or amadmin must run from same directory -->
    <AddAttributeSchema fileName="/opt/SUNWam/custom/amUserAttributes.xml" />
    </SchemaRequests>
    </Requests>
    <Requests>
    <!-- newest addition first, amadmin will quit on error regardless of -c flag -->
    <AttributeSchema name="somenewattribute"
    type="single"
    syntax="string"
    any="display"
    i18nKey="u301">
    </AttributeSchema>
    </Requests>

  • Not able to create Service Contract from another svc.contract as followup

    Hi,
    I am trying to create a service contract from another service contract as folllow up document as a part of contract renewal process. However, when I click on follow up button, in the popup, not able to the option Service Contract. Hence I am unable to create.
    Could you please let me know, what needs to be done such that Service Contract also will be shown in the popup.
    Thanks for all the replies.
    Thanks,
    Sandeep

    Hello Sandeep,
    It is not possible to create a follow up service contract (BUS2000112) for another service contract (BUS2000112).
    I do not know your business scenario, you can debug method GET_FOLLOWUP_CUST of class CL_CRM_UIU_BT_GET_PROCTYPES and see where the follow-up transaction types are filtered out.
    I met similar case before, the solution provided at that time was
    - modify FM CRM_UBB_FILTER_SUC_PROC_TYPE in line 49. You can comment out the following line:
    delete ct_suc_proc_type where process_type = ls_suc_proc_type-process_type.
    Hope this could be helpful.
    Best regards,
    Maggie

  • Creation of Mfg Service contract from IB Instance number

    Hi Team,
    We have a requirement from client that we need to create a Mfg Service contract for a given IB Instance number. Can you please let me know, if we have any API for this?
    I tried to create contract using Oks_Contracts_Pub.Create_Contract_Header API but this contract is not associated with Instance in IB.
    Please help to provide any ideas on this. We are on 11.5.10 version.
    Thanks/Suresh K

    Solution: You need to associate Contract with Covered line with that serial number.

  • Service Contract header, line level and party data report.

    Using 11.5.9.
    In Service Contracts Module, trying to create a query that extracts header data, party data (role and name) and the name of the service from the lines/account tab, ie Full Service, Gold Service etc...
    Created query that retrieve Service Contract header and party data, but when I try to join to mtl_system_items_b, I am getting a product description instead of the name of the service. I also include code below this that pulls in the lines from the lines/account tab which captures line 1.1 and has the correct service name. Note this code does not have the header data and party data built into it, but I am willing to modify either piece of code to create the need join and get the data returned.
    SELECT
    distinct (okhb.contract_number)     contract_number,
    nvl(okhb.contract_number_modifier,'-') contract_modifier,
    okhb.sts_code,
    okhb.start_date     start_date,
    okhb.end_date          end_date,
    okprb.rle_code ROLE,
    msib.description,
    (msib.segment1) item_number,
    hp.party_name
    FROM
    hz_party_sites ps,
    hz_party_sites ps9,
    hz_locations l,
    hz_locations l9,
    hz_cust_acct_sites_all ca,
    hz_cust_acct_sites_all ca9,
    hz_cust_site_uses_all cs,
    hz_cust_site_uses_all cs9,
    hz_parties hp,
    hz_parties hp9,
    okc_rules_b orb,
    okc_rules_b orb9,
    okc_rule_groups_b ogb,
    okc_k_headers_b okhb,
    okc_k_party_roles_b okprb,
    okc_k_lines_b oklb,
    ra_customer_Trx_all rcta,
    mtl_system_items_b msib
    WHERE
    PS.LOCATION_ID = L.LOCATION_ID AND
    ps9.location_id = l9.location_id and
    L.CONTENT_SOURCE_TYPE = 'USER_ENTERED' AND
    l9.content_source_type = 'USER_ENTERED' and
    PS.PARTY_SITE_ID = CA.PARTY_SITE_ID AND
    ps9.party_site_id = ca9.party_site_id and
    CA.CUST_ACCT_SITE_ID = CS.CUST_ACCT_SITE_ID and
    ca9.cust_acct_site_id = cs9.cust_acct_site_id and
    ps9.party_id = hp9.party_id and
    ps.party_id = hp.party_id and
    cs.site_use_id=orb.object1_id1 and
    cs9.site_use_id = orb9.object1_id1 and
    orb.jtot_object1_code in ('OKX_SHIPTO'/*,'OKX_BILLTO'*/) and
    orb9.jtot_object1_code = 'OKX_BILLTO' and
    orb.rgp_id = ogb.id and
    orb9.rgp_id = ogb.id and
    okhb.id = okprb.chr_id and
    msib.inventory_item_id = orb.object1_id1 and
    okhb.contract_number = rcta.interface_header_attribute1 and
    nvl(okhb.contract_number_modifier,'-') = nvl(rcta.interface_header_attribute2,0) and
    ogb.chr_id = okhb.id and
    okhb.sts_code = 'ACTIVE' and
    okhb.contract_number in ('VO-7001','VO-7078') and
    okprb.rle_code in ('CUSTOMER','END_USER')
    --oklb.line_number||'.'||oklbs.line_number = '1.1'
    order by okhb.contract_number;
    select
         to_char(oklb.line_number)||'.'||to_char(oklbs.line_number) subline_number,
    okhb.contract_number,
         okhb.sts_code,
    (msi.segment1) item_number,
         msi.description,
         okcis.number_of_items,
    round(months_between(element.date_completed , element.date_start))     billable_days,
         oklbs.start_date          start_date,
         oklbs.end_date          end_date,
         to_date(oklbs.attribute1, 'YYYY/MM/DD HH24:MI:SS')          warranty_start_date,
         to_date(oklbs.attribute2, 'YYYY/MM/DD HH24:MI:SS')          warranty_end_date,
         oklbs.attribute4 sales_order
    from oks_level_elements_v element,
    okc_rules_v rule,     
    okc_rule_groups_v grp,
    oks_bill_cont_lines_v      obcl,
         okc_k_lines_v          oklbs,
         okc_k_items_v               okcis,
         mtl_system_items_vl     msi,
         okc_k_items_v               okci,
         okc_k_lines_v           oklb,
         okc_k_headers_v          okhb,
    OKS_BILL_TRANSACTIONS_V obtrx
    where trunc(element.date_start) = trunc(obcl.date_billed_from) and
    rule.id = element.rul_id and
    rule.rgp_id = grp.id and
    grp.rgp_type = 'KRG' and
    grp.rgd_code = 'SVC_K' and
    grp.cle_id = oklbs.id and
    oklbs.cle_id     = oklb.id      and
         oklbs.lse_id     <> '2'      and
    okhb.sts_code = 'ACTIVE' and
         msi.inventory_item_id = okci.object1_id1 and
         msi.organization_id = 3      and
         okcis.cle_id          = oklbs.id and
         okci.cle_id          = oklb.id and
         obcl.cle_id           = oklb.id      and
         oklb.chr_id           = okhb.id      and
         obcl.btn_id = obtrx.id and
         okhb.contract_number like 'VO-7078' and
    oklb.line_number||'.'||oklbs.line_number = '1.1'
    order by okhb.contract_number, to_number(oklb.line_number), to_number(oklbs.line_number), oklbs.id;
    Code that pulls in the correct description as seen at line level in Service Contracts Module.
    OUTPUT of this query
    CONTRACT_NUMBER     STS_CODE     ITEM_NUMBER     DESCRIPTION
    XX-XXXX     ACTIVE     FULL SERVICE     FULL SERVICE

    I guess you are looking for coverage name. You need to add two more table to join with items like as in
    select inventory_item_id,a.name,a.item_description from mtl_system_Items_b c,okc_k_lines_tl a,okc_k_lines_b b
    where organization_id=<organization_id>
    and contract_item_type_code in ('SERVICE','WARRANTY')
    and a.id=b.id
    and b.chr_id=-1
    and coverage_schedule_id=b.id;
    Thanks
    Nagamohan

  • Service Contracts Billing Schedule Creation Error

    Hi,
    I have a requirement of creating service contracts from back-end for which I am using the oks_contracts_pub.create_contract_header, create_service_line, and create_bill_schedule. I am creating my contracts with active status and renewal type of EVN (Header level), FUL(Line Level). My contract is of type subscription. The contract header and line are creating fine but the Bill schedule API is throwing an UNEXPECTED ERROR. The billing schedules need to be created based on accounting rule which can be quarterly or monthly. I have included the bill schedule code (hard coded values) for review. Any help is greatly appreciated.
    Also the version I am working on is R12
    ________________________________________________CODE___________________________________________________________________
    CREATE OR REPLACE PROCEDURE BILLING_SCHEDULE AS
    l_strm_level_tbl OKS_BILL_SCH.STREAMLVL_TBL;
    v_bill_qtrs NUMBER := 0;
    v_bill_mths NUMBER := 0;
    v_bill_days NUMBER := 0;
    v_net_amount NUMBER := 468;
    v_acct_rule_name VARCHAR2(50) := 'QUARTERLY';
    v_amt_per_day NUMBER;
    x_error_locator VARCHAR2(2000);
    v_start_date DATE := '04-MAY-2010';
    v_end_date DATE := '25-MAY-2010';
    x_return_status VARCHAr2(3);
    x_msg_count NUMBER;
    x_msg_data VARCHAR2(2000);
    v_billing_sequence NUMBER;
    x_chr_id NUMBER := 17000;
    x_line_id NUMBER := 223248604345353294444923586786456728480;
    g_day_uom VARCHAR2(10) := 'DAY';
    g_month_uom VARCHAR2(10) := 'MTH';
    g_quarter_uom VARCHAR2(10) := 'QTR';
    v_amt NUMBER;
    v_invoicing_rule_id NUMBER := -2;
    BEGIN
    --Create Billing Schedule based on accounting rule
    okc_context.set_okc_org_context;
    MO_GLOBAL.INIT('OKS');
    MO_GLOBAL.SET_POLICY_CONTEXT('S', 83);
    v_bill_qtrs := 0;
    v_bill_days := 0;
    v_bill_mths := 0;
    SELECT NVL(v_net_amount, 0)/(v_end_date - v_start_date)
    INTO v_amt_per_day
    FROM dual;
    dbms_output.put_line('Calculated amt per day ' || v_amt_per_day);
    IF v_acct_rule_name LIKE '%QUARTERLY%' THEN
    --Quarterly billing schedule
    SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
    v_start_date)/3),
    v_end_date - ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3))
    INTO v_bill_qtrs,
    v_bill_days
    FROM dual;
    dbms_output.put_line('Calculated the qtrs and days');
    IF v_bill_qtrs > 0 THEN
    SELECT (ADD_MONTHS(v_start_date, (FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)/3)*3)) - v_start_date)*v_amt_per_day
    INTO v_amt
    FROM dual;
    dbms_output.put_line('Calculated qtr amt');
    SELECT NVL(MAX(sequence_no), 0) + 1
    INTO v_billing_sequence
    FROM oks_stream_levels_b
    WHERE dnz_chr_id = x_chr_id
    AND cle_id = x_line_id;
    --Populating the stream line variables
    l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
    l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
    -- l_strm_level_tbl(v_billing_sequence).id := x_line_id;
    l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
    l_strm_level_tbl(v_billing_sequence).uom_code := g_quarter_uom;
    l_strm_level_tbl(v_billing_sequence).uom_per_period := 1;
    l_strm_level_tbl(v_billing_sequence).level_periods := v_bill_qtrs;
    l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
    l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
    l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
    l_strm_level_tbl(v_billing_sequence).amount := v_amt/v_bill_qtrs;
    l_strm_level_tbl(v_billing_sequence).level_amount := v_amt/v_bill_qtrs;
    l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
    l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
    dbms_output.put_line('Before calling the Bill Sch API for QTR');
    OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
    p_strm_level_tbl=>l_strm_level_tbl,
    p_invoice_rule_id=>v_invoicing_rule_id,
    x_return_status=>x_return_status);
    dbms_output.put_line('After calling the Bill Sch API for QTR');
    IF x_return_status <> 'S' THEN
    x_msg_count := 1;
    dbms_output.put_line('Quarterly schedule creation error ' || x_msg_data);
    ---DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
    -- RETURN;
    END IF;
    END IF;
    IF v_bill_days > 0 THEN
    SELECT NVL(MAX(sequence_no), 0) + 1
    INTO v_billing_sequence
    FROM oks_stream_levels_b
    WHERE dnz_chr_id = x_chr_id
    AND cle_id = x_line_id;
    dbms_output.put_line('sequence '||v_billing_sequence);
    --Populating the stream line variables
    l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
    l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
    --l_strm_level_tbl(v_billing_sequence).id := x_line_id;
    l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
    l_strm_level_tbl(v_billing_sequence).uom_code := g_day_uom;
    l_strm_level_tbl(v_billing_sequence).uom_per_period := v_bill_days;
    l_strm_level_tbl(v_billing_sequence).level_periods := 1;
    l_strm_level_tbl(v_billing_sequence).start_date := v_start_date;
    l_strm_level_tbl(v_billing_sequence).end_date := v_end_date;
    l_strm_level_tbl(v_billing_sequence).invoice_offset_days := NULL;
    l_strm_level_tbl(v_billing_sequence).amount := v_net_amount;--v_amt_per_day*v_bill_days;
    l_strm_level_tbl(v_billing_sequence).level_amount := v_net_amount;--v_amt_per_day*v_bill_days;
    l_strm_level_tbl(v_billing_sequence).lines_detailed_yn := 'Y';
    l_strm_level_tbl(v_billing_sequence).due_arr_yn := 'Y';
    dbms_output.put_line('Before calling the Bill Sch API for QTR days');
    OKS_CONTRACTS_PUB.CREATE_BILL_SCHEDULE ( p_billing_sch=>'E',
    p_strm_level_tbl=>l_strm_level_tbl,
    p_invoice_rule_id=>v_invoicing_rule_id,
    x_return_status=>x_return_status);
    dbms_output.put_line('After calling the Bill Sch API for QTR days ' || v_bill_days || ' ' || x_return_status);
    IF x_return_status <> 'S' THEN
    x_msg_count := 1;
    dbms_output.put_line('Day schedule, for quarterly accounting rule, creation error ' || x_msg_data);
    --DBMS_TRANSACTION.ROLLBACK_SAVEPOINT('OKS_A');
    --RETURN;
    END IF;
    END IF;
    ELSE
    --Monthly billing schedule
    SELECT FLOOR(MONTHS_BETWEEN( v_end_date,
    v_start_date)),
    v_end_date - ADD_MONTHS(v_start_date, FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date)))
    INTO v_bill_mths,
    v_bill_days
    FROM dual;
    dbms_output.put_line('Calculated the mths and days');
    IF v_bill_mths > 0 THEN
    SELECT (ADD_MONTHS(v_start_date,FLOOR(MONTHS_BETWEEN(v_end_date, v_start_date))) - v_start_date)*v_amt_per_day
    INTO v_amt
    FROM dual;
    dbms_output.put_line('Calculated the mths amt');
    SELECT NVL(MAX(sequence_no), 0) + 1
    INTO v_billing_sequence
    FROM oks_stream_levels_b
    WHERE dnz_chr_id = x_chr_id
    AND cle_id = x_line_id;
    --Populating the stream line variables
    l_strm_level_tbl(v_billing_sequence).sequence_no := v_billing_sequence;
    l_strm_level_tbl(v_billing_sequence).dnz_chr_id := x_chr_id;
    --l_strm_level_tbl(v_billing_sequence).id := x_line_id;
    l_strm_level_tbl(v_billing_sequence).cle_id := x_line_id;
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