Appalling Broadband - Not much better customer ser...

I have had BT Broadband since Thursday of this last week. I was very excited to get this, the planned 10mb broadband really enticed me into signing up. I really, really regret doing this. It has worked for a matter of hours before I have had to speak to India, in fact, twice I have spoken to the today.
My broadband has completely died. I am getting the message that the internet is working fine, but my hub cannot connect to this. Can anyone suggest what the problem could be?
I'm also getting 1mb if I am lucky. Not what I signed up for.
Any useful help would be much appreciated.
Chris

Mobile dongle.
My stats are showing as below. I have had a connection for less than 12 hours.Now I just have the orange broadband light is flashing!
Line state
Connected
Connection time
0 days, 0:00:26
Downstream
1,024 Kbps
Upstream
448 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.6 dB / 16.0 dB
Line attenuation (Down/Up)
63.0 dB / 31.5 dB
Output power (Down/Up)
15.9 dBm / 12.5 dBm
Loss of Framing (Local)
3712
Loss of Signal (Local)
327
Loss of Power (Local)
0
FEC Errors (Down/Up)
3680 / 0
CRC Errors (Down/Up)
404 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
11

Similar Messages

My palm calendar wont open after Lion download. Palm is so much better than ical, is it not going to work w/ Lion?

Palm calendar won't open now that I've downloaded Lion. Palm is so much better than ical. Is there a fix?

I miss Palm Desktop for Mac. The integration of contacts, to-dos, notes, appointments, etc. was great. I stopped using it about a year ago when I finally sold my Palm Tungsten T and purchased and iPhone 4. iCal etc. work fine for me, but they're not as good as Palm Desktop was.
I also miss Graffiti 1 handwriting recognition. I could write with it as fast and flawlessly as I can write longhand on paper, and nearly as fast as I can type. It was the best for meetings and interviews, since I could write without having to look at the screen. iOS has nothing that comes close; I've gotten used to the onscreen keyboard but it's slower, I make far more mistakes, and I have to keep my eye on the screen while typing.
As others have pointed out, Palm Desktop was written for PPC processors. Lion does not include and cannot run Rosetta, which is the emulation environment which allowed Intel processors to run PPC code. So Palm Desktop will not run on a Mac running Lion.
I was syncing to my Palm Tungsten T under Snow Leopard (and using Palm Desktop) with no troubles at all. There are third-party sync options available, but they're all kludgy and unreliable compared to Palm's own syncing. Again, though, the Palm software for syncing was written for PPC processors and so won't run on any Mac booting into Lion.

Verizon does not know what customer service means

I tried to pay my bill online using the Verizon gift card that I received when I signed up for Verizon Fios. It would not let me do it. I got an error message that my payment transaction failed because of an invalid card or authorization is decline by my financial institution. I had more than enough to pay my bill on this card. So I called the card company and I was told that Verizon lets you pay your bill with this card one time only. Apparently what I should have done was instead of putting the exact amount of the bill I should have put the total amount that’s on the card. Speaking to customer service was a big hassle. Besides the fact that the line was not clear the representative had an accent. She was very polite and tried to be very helpful but I could not hear her. She suggested that I try to pay my bill by phone. When I asked her if there was a charge for doing that, she said ‘yes’. I cannot believe that you charge customers just for paying their bill!!!! That is the most amazingly insane thing I have ever heard of in my life. I mean if the customer is willing and able to pay her bill, why are you punishing her with an extra charge? I cannot believe that Verizon is all about doing what’s easiest and cheapest for Verizon and not easiest and most helpful for the customers. Do you pass on those savings of going the easy way to your customers? I think not. I certainly have not seen any evidence of that. Due to my perseverance, some luck, and probably a lot of help from a higher power I went back online and was able to resolve the issue myself. (So much for customer service.) At least I hope I resolved the issue. I received confirmation that the total amount that I put in was received so let’s hope so. At least I hope I’m not charged any fees because I was mistaken in my premise that the bill was paid. I really believe that the government should investigate these charges that you keep piling on. I am out of work for two years and I cannot afford extra charges just for paying my bill!!!! Which is the most ludicrous thing I have ever heard of. The other problem is that you people believe that everybody is computer literate to the tech degree. Also you don’t take into consideration any disability that a customer might have. With my eyesight it is somewhat difficult to read the screen properly all the time. So when I signed up, I had to call customer service and I’m now being charged $10 more per month. Apparently I was under the mistaken impression that it was all about the customer and not about the company. I guess I was wrong. Life is not without problems and I’m sad and appalled to see that Verizon isn’t there to help their customers with them. I thought customer service meant service to the customer. I don’t see it. This is all making me rethink about signing up with Verizon in the first place. I thought Verizon was better than this. And add insult to injury I don’t believe I can call customer service with my complaint. Beside the fact that I think I might be charged for customer service, I seriously doubt that they would do anything about it anyway. So I am putting it on this blog.

On July 1, 2015 I went online and paid my bill using the Verizon gift card that I received. When I go on my account there is this message Paid in full.Thank you for paying your bill with Auto Pay. Your account is paid in full. Under that message is the total amount due of the bill (and it is not 0.00) and the due date July 7, 2015. How is this possible? Is my bill paid or not? How do I get two conflicting statements on one page? Can someone tell me what this is all about? I hope to God I do not have to pay a late fee because as far as I'm concerned I paid my bill. I can't help that the web site did not update. Now I have to try to find the customer service number as I don't see it on Verizon's web site. No suprise there.

Appalled by the lack of customer service - NEW PHONE is DEFECTIVE

I was leaving for California at the end of July and needed a battery for my Galaxy Note 2. There were none to be found. Verizon agreed to allow me early upgrade to the Galaxy Note 3. After daily phone conversations with customer service, I finally got my phone 4 days after it was to be shipped next day air. I had to pay $75 California tax and a $15 next day fee. I live in Massachusetts and although we are known as "Taxachusetts" - it would not have been that much if sent to my home. Needless to say, I get the phone and it is unable to hold a charge (not being used) for more than 8 hours. I called customer service at least 10 times for a matter of at least 8 hours and have no resolution. I cannot get a new phone because I am beyond the 2 week deadline - "Really?" at that point I had the phone for 3 1/2 weeks. I have a phone bill sitting on my table for $418.00 (to include equipment) - I will not pay for this phone until they send me a new one. I do not think that is unreasonable, yet, each of the 10 customer service and supervisors I spoke with told me that is not possible - no one could do that for me...Look, all I want is a phone that works and VERIZON WILL NOT ASSIST ME WITH THIS SITUATION!!! I have been a customer for a long time and am absolutely appalled by the lack of customer service!!! I am asking those on here for help. What carrier should I move to? Evidently Verizon does not need my service - and I am happy to share with my "Friends and Family" what a deceptive company this is. So what do you all suggest?

It's as my original messages states. After taking the iPhone5 to a verizon store and being told is was a known defect with the screen, we sent the phone back and received a refurbished phone. After weeks, we were sent an email with a picture imbedded that would not display. It stated the phone had internal damage. We certainly would not have returned the phone had we not been instructed to do so by Verizon or if it was damaged. We requested to send the refurbished IPhone back - we would have rather paid for a brand new phone than $300 for a refurbished one. We were told we could not. Beyond this - the support was unreal. The first person we spoke stated there was zero record of our original call to support to return the phone although our detailed calling bill showed a 35 min call. Three calls later and no one was able to show us the damange, prove it was our phone, etc. I'm not convinced this isnt some sham to get more money to be honest. We've been with you for 10 years. I do not want to pay for a refurbished phone especially when a verizon tech instructed us to send the original back due to a defect.
      From: Verizon Wireless Customer Support <[email protected]>
To: flash sam <[email protected]>
Sent: Tuesday, October 28, 2014 4:16 PM
Subject: - Appalled by the lack of customer service - NEW PHONE is DEFECTIVE
#yiv7047612359 img
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A message from the Verizon Wireless Community
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Appalled by the lack of customer service - NEW PHONE is DEFECTIVE
created by Verizon Wireless Customer Support in Verizon Wireless Services - View the full discussion             There's no need to consider canceling service with us flashsam. This is certainly not the wireless experience we want you to have! Let's take a look and see what options are available and keep you as a happy wireless customer. If you can send us a private message then we can look into this.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport    Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Verizon Wireless Services by email or at Verizon Wireless Community
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Is the macbook pro much better than any other laptop?

I am currently wanting to buy a laptop, I am deciding whether to buy a macbook pro or just a regular laptop. Is it really worth it to spend so much more?
Thank you! ~ mtumbler

Don't forget where you're asking that question.
Since nearly all people here have Macs, we obviously felt they were worth the price. "Much better than any other laptop" is a fairly subjective statement. All the major manufacturers have excellent high-end options. When comparing prices, you need to compare similar specifications and quality. You can certainly get cheaper PC computers, but similarly spec'd machines with similar build quality are generally around the same price (and actually sometimes somewhat higher).
The areas that most of us would agree puts Apple at the top are OS X, quality/design, and customer service. Only Macs can run OS X. For those of us that use OS X, we typically prefer it over Windows (by quite a bit). However, this isn't always a positive for someone moving over from Windows. There is a little bit of a learning curve. If you are going to need to be able to do everything you want, you need to understand that it might take a little time to figure everything out. You can install Windows alongside the Mac OS to help make the transition a little easier, but that requires that you purchase a copy of Windows. So far as quality and design... Apple has always been a leader in this area. However, as I had mentioned earlier, most major manufacturers have caught up in this area... at least with respect to their high-end offerings. It's really a matter of preference in terms of which you like more. No one offers the same level of customer service that you'll get from Apple. No other manufacturer has retail stores like Apple where you can go in with your machine and have someone (who knows about Apple products) check out your machine on the spot. Their phone support is also excellent and their user support community (where you're at now) is second to none.
So... most of us would agree that we feel Apple products are "better". But if you were to go to a typica PC forum and ask the same question, you'll find people who would argue fanatically that they're not. The reality is that there isn't that much of a difference in the hardware. You need to decide if something like the OS (which you probably don't have much experience using), design, and support are important to you.

Disapointed - soundcard on desk, onboard much bet

Well,?I have spent hours reading on why my Audigy 2 cards would have started to make these untolerable crackling sounds when I play my favorite games (WoW or CS:S). All I see are random solutions that appear to work for individuals, and no clear direction. Also, after what seems to be?like 5 months of complaints on the issue, there is very little insight on what is being done in terms of work to resolve this and whether it is driver related or not. This seems to affect several models of cards, and it is pretty clear to me that the Creative products or drivers are at fault. It doesn't seem like getting a new Audigy will guarantee anything. If I am wrong, please feel free to show why. So I spend good money on a sound card so that my system will run better and faster. However, it is sitting on my desk while I enjoy my games without it until a solution is found. I might buy Creative again someday, but only after taking a good look at what else is out there. I used to link soundcard to creative, but I suppose things change when companies are in such a position for too long. Thank god my DFI nf3 has reasonable onboard sound.

Managed to get my Audigy 2 installed ok.Changed pci slots --still no go Set optimised defaults and it evntually posted and I was able to instal drivers etc(used my original slot--just below the X4 pcie).Below is a link to modified drivers which work much better in VISTA.Work really well on my rig --but use at your own discretion.
http://digiex.net/drivers/164-creative-audigy-series-vista-32bit-x86-vista-64bit-x64-drivers-daniel_k.html

Please help! I should be getting much better performance! What am I doing wrong?

Hi, there!
I've recently started using After Effects CC and I am getting extremely poor performance, especially given my machine specs (or so I believe).
Everything is very slow, including the actual software interface. Even with the Live Update switched off:
- Moving components on the actual composition view is practically impossible: click, drag, wait about 15seconds, release click and it has moved somewhat in the general direction required, but not even to the place the mouse stopped.
- Scrubbing doesn't work at all, even after the render bar on the timeview is already fully green.
- Standard preview (spacebar) can never play at realtime. The only way to play footage at realtime is to use RAM preview (numpad 0), but even then it takes ages to render small parts (10seconds of footage, takes anywhere between 5 and 10 minutes).
It's enfuriating! I am so convinced that my machine should perform SO much better than this!
I have tried everything that I can think of and everything that I have found on this forum and others through out the internet. Spent the last week googling this issue and have not made much improvement!
I have even checked the raytracker_supported_cards.txt file actually included the GeForce GTX 590. It does.
Any help anyone can provide would be much appreciated, cos I am stumped. Many thanks!
The following are the specs of my pc and the settings of my After Effects (relevant settings and settings I have changed from default):
PC
Components
Comments
Case
Cooler Master HAF X
PSU
Silverstion ST1500 (1500W)
Motherboard
Asus Rampage IV Formula
CPU
Intel Core i7-3960X (6 physical /12 virtual cores) @ 3.3GHz
CPU Cooler
Noctua NH-D14 SE2011
RAM
4x4GB G.Skill Ripjaws
GPUs
2x Zotac Gefore GTX 590 3GB (4 physical GPUs with 1.5GB RAM each)
Latest drivers installed
SSD
Crucial Technology M4 256GB
Used for OS, Applications and AE cache
HD1
Seagate Barracuda 2TB SATAIII 7200RPM
HD2
Western Digital VelociRaptor HDD 10,000RPM
Monitor
Samsung SyncMaster 305T (2560x1600)
OS
Windows 7 Ultimate
All up to date
After Effects
CC
Updated to latest version 12.2.1
After Effects
Preferences Heading
Setting
Set to/
Showing
Comments
General
Allow Scripts to Write Files and Acces Network
Ticked
Don't think this has anything to do with it, but it is something I changed from the default values.
Previews
Adaptive Resolution
1/8
Show Internal Wireframes
Unticked
Zoom Quality
Faster
Color Management Quality
Faster
Previews/GPU Information
Fast Draft
Available
Texture Memory
1115MB
Maximum allowed
Ray-tracing
GPU
OpenGL version
2.1.2
Even though my GPUs (GTX590) are capable of OpenGL 4.4
OpenGL Share Model
3.0
CUDA Driver Version
6.3
CUDA Devices
4
followed by "(GeForce GTX590, GeForce GTX590, GeForce GTX590, GeForce GTX590)"
CUDA Current Usable Memory
1150MB
CUDA Maximum Usable Memory
1500MB
Display
Harware Accelerate Comosition, Layer and Footage Panels
Ticked
Media and Disk Cache
Enable Disk Cache
Ticked
Maximum Disk Cache Size
60GB
Cache Folder
C:\AEcache
Conformed Media Database Folder
C:\AEcache
Conformed Media Cache Folder
C:\AEcache
Write XMP IDs to Files Import
Ticked
Create Layer Markers from Footage XMP Metadata
Ticked
Video Preview
Output Device
None
Auto-save
Automatically Save Projects
Unticked
Memory & Multiprocessing
Installed RAM
16GB
RAM reserved for other applications
6GB
RAM shared by AE
10GB
Reduce cahce size when system is low on memory
Unticked
Render Multiple Frames Simulatenously
Ticked
Only for Render Queue, not for RAM Preview
Unticked
Installed CPUs (processor cores)
12
CPUs Reserved for other applications
6
RAM allocation per background CPU
1.5 GB
Acutal CPUs that will be used
6
Other Options
Pixel Correction
OFF
Fast Preview
Adaptive Resolution
Have played with it in Fast Draft too, but rendering was quicked on Adaptive Resolution.
This is because for A.R. it uses multiprocessing, but for Fast Draft M.P. is disable (incompatible mode, it says).
Renderer
Classic 3D
Thanks again!

Hi, Mylenium,
Thanks for your prompt reply, I'm afraid it hasn't helped. I don't see anything wrong in my device manager.
I have also gone and updated every driver, especially the motherboard chipset and the Sata Intel Rapid Storage Technology driver.
Unfortunately, this hasn't made any difference.
Any other suggestions?
Many thanks in advance!
Hugo

I am not much of a computer technician. I bought a time capsule thinking I could use this for an external hard drive and keep my MAC hard drive free. Was I mistaken? One I back everthing up on the TC, can I delete everything off of my MAC?

I am not much of a computer technician. I bought a time capsule thinking I could use this for an external hard drive and keep my MAC hard drive free. Was I mistaken? Once I back everything up on the TC, can I delete everything off of my MAC and then use my TC as my hard drive??

Once I back everything up on the TC, can I delete everything off of my MAC and then use my TC as my hard drive??
TC was designed to backup your Mac. The TC literature is pretty clear about this:
If your Mac's hard drive has a problem....it will sooner or later....you can use your backup on the TC to rebuild your Mac.
But.....if you move all of your data to the TC from your Mac....you only have one version of that data now, and it is on the TC.
Have you thought about what will happen when....not if....the TC has a problem? Since the only version of your important data was on the TC, and the TC has failed......you lose all of your data.....because you have no backup.
A much better plan would be to add a USB or FireWire hard drive and connect it directly to your Mac. Move the data on your Mac over to the hard drive.
Then, the TC will backup both your Mac and the hard drive. So, you have original data on on one drive and backups on another drive.
That would be a minimum backup plan. Most of us have more than one set of backups.

New Mac Pro 8-core / D700 not much faster than an iMac... in PPro CC.

So.... my very preliminary testing with our new Mac Pro using the plugin I use most (filmconvert -FC) anyway, shows that Premiere CC needs more optimization for the dual GPUs. In fact, I'd say the CPU utilization is not up to snuff either.
I know FC only uses one GPU presently from the developer. That will change. In the meantime, using a couple of typical projects with that plugin as an example, I'm only seeing 25-45% speed up in renders over our maxed out iMac (late 2012, 27") exporting the same project. That's significant of course but not the 100%+ one would think we would be seeing at the least given the MacPro config of 8 cores and dual D700s. Premiere Pro CC seems in fact to never maximize CPU (never mind GPUs). I have yet, in my very limited testing, see it "pin the meters" like I did on the iMac.
Of course that's just testing now two short (under 5 min) projects, and it depends on what one is doing. Some stuff is much, much faster like Red Giant's Denoiser II or Warp Stabilizer VFX. The improvement there can be 3-4x faster anecdotally. I used to avoid them for speed reasons unless absolutely needed a lot of the time but now they are fast enough to rely on quickly. Other stuff unrelated top PPro CC like DxO PRIME noise removal on RAW stills is much faster too, as is Photoshop CC. Some effects like blur, sharpening, resize there are nearly instant now even on giga pixel files in Photoshop CC.
And of course FCPX is much faster on it but I hate the whole editing paradigm. The timeline is just horrid on it; simple things like replacing a word in someone's dialogue is a multi click, multistep process that is nearly instant in Premiere and most every other NLE. Just to try to see your whole timeline is a chore, to see what your edits and sound are in detail are problematic, trying to keep things in sync is a chore, and you can't even zoom your timeline window to full screen! If anybody has edited for any amount of time, I do not understand how they use FCP X. If they start with that program, for example if they are young, then that is a different beast.
I'm sure Adobe will improve over time. They have to to stay competitive. In the meantime I'll take my 45%... but I wish I saw much more improvement given the cost and hardware differential. Unfortiunately, for now, the mainstream reviews I have seen regarding PPro performance on this machine were right.

That statement about 4k/5k in Premiere CC with the nMP is false, insofar as performance goes.
I just tested 5K Red raw files just dragged into Premiere Pro CC (latest version). I expected this to be slow, given my HD experience. However, on my 8 core/D700, I can play 1/2 just fine, full speed. And I even can also do that with a very streneous plugin/filter attached - FilmConvert (in OpenCL mode), also at 1/2 which is quite impressive. I can even add a bunch of other Premiere filters and SG looks and it still stays at full speed at 1/2.
Ironically, this is quite faster than FCPX which can't seem to play back 5K at all with that filter attached (it doesn't stutter, but it's not smooth... low resolution at "best performace" and reduced frame rate). Even if I remove all filters FCPX plays back Red 4k (again not transcoded) about the same as CC at 1/2, but with a seemingly lower resolution to keep it smooth. It's a head scratcher. It's like Adobe's Red handling is much better coded than Apple's in this case.
Or... it has to be attrituable to that particular plugin (other FCPX motion-based plugins don't suffer the same fate and are fast). But either way, filter or no, Premiere Pro CC is definitely and sharper looking at 1/2 when cutting Red 4k/5k with no transcode, playback in real time, than FCPX which needs to bump it down to what looks like a 1/4 or less rez to keep it smooth. So I have no idea what is going on.
This experience is the opposite with HD, where FCPX is significantly faster (using the same filters/plugin, using C300 Canon XF for HD and 4 and 5K RedRaw alternatively). Premiere seems slower in HD than FCPX by a good amount in HD and signficantly faster with Redraw 4k. Go figure.

For the 24 inchers...how much better is the ATI over the NVIDIA?

Well, I just purchased the new 24in IMac at 3.06 ghz with its basic options....4gb ram, TB hard drive and the NVIDIA GeForce GT 130 video card. My friend, coincedentally bought the same one just a few days later, however its refurbished, has the (only) other video card option, I believe the ATI Radeon HD 4850. My friend has relentlessly teased me saying their IMac is "better" than mine. Now this doesn't all bother that much, however, according to the apple website, at only $50 more for the "better" ATI video card....how much better is it actually? Will the performance be that noticable in applications such as After Effects and Motion? If anybody can clear up the $50 difference and as to why that is, I'd appreciate it.

I don't know how much detail you want in the answer, but Apple has basic comparisons between the GT 130 and the 4850. Go here
http://www.apple.com/imac/features.html
and click on +View the iMac Graphics Performance Chart+ link under +Fast, faster, or fastest?+
On the plus side (for your choice), Apple seems to be working more closely with NVIDIA these days. That may (or may not) be beneficial when Snow Leopard is released.

Live Office does not retain the Custom Sorting applied in a Webi report

Hi,
We have a Webi report in which we applied "Custom Sorting" to sort the Business Names in the required order. However, when we import that to excel using live office, excel doesnt retain the same format and there are not much options that are available within xcelsius to do the sorting. I have gone through various posts here but none resolved this specific issue.
Here is our environment:
Xcelsius 4.5
Live Office Frame work 11.5.5.525
BOXI R2 SP1 and MHF1
I tried using different options under "Report View formatting" within live office options but none seem to have made any difference. Unfortunately we can't make any changes to the universe in this case. I checked for few paid addon's but they seem to be for Xcelsius 2008. We have a release next week and would appreciate if any of you can guide me to solve this issue.
Thanks
Pavan

hi pavan
i can just tell you that i had no issues with custom column sorting in webi with Enterprise XI 3.0 and Xcelsius 2008.
Best Regards
Ulrich

Please do not trust Verizon customer service team based on my experience.

Please do not trust Verizon customer service team based on my experience.
I have a internet service with Verizon and I am paying $79.99 monthly for 15/5 mbps and one day I saw a flyer from Verizon stating that $79.99 you will get triple play with 25/25 mbps speed and with 2 year contact I will receive $400 Visa gift card and I decided to sign up for the triple play with 50/50 for $99 and I called Verizon customer care and I have asked for this offer and she said yes you will be eligible for this offer and I will receive that $400 after 90 days. so I am willing to go for it and I said ok with 2 year contract and then she told me that our conversation will be recorded and she asked me to wait for the recorded conversation and we have completed the contract and I told her that I will pick the equipment form the Verizon office today (12/30/2014) and I went there and i took the TV box and came home and fixed it but it didn’t work and it is throwing the 8312 error message and I called Verizon customer service and one representative told me that I will get charged for $140 if you want technician but I told him that why should I pay because your Verizon service is not working but the guy keep on saying the something and I hangup the phone and I called other day 12/31/2014 and some representative told me that that is our (Verizon) problem and I will send the technician on 01/02/2015 as tomorrow is Jan 1st we may not have anyone and i said that should be fine.
But I have received an email from Verizon on 12/30/2014 stating that my FIOS TV was activated.
I tried the TV service for 3 days and we (my family) have decided that these are not useful channels for us and we have decided that we can disable the TV service and we would like to go back only Internet service (15/5 mbps) and I called the customer service and told the something but She told me that there is no way you can go back to 15/5 mbps as Verizon is no longer offering this service and I don’t have more choice left. I have requested her to cancel FIOS TV service and I told her that I just need only Internet service. She said that should be fine I can cancel the TV service and you will still get charged for Activation fee $59.99 and there is no way I can wave that fee.
I asked her why should I get charged as I am canceling the service with in 4 days ? She said there is no way we can wave that. Then I asked her ok at least you can lower down my internet speed from 50/50 to 25/25 and then she said we can’t do that. Then I requested her supervisor and after 5 mins she get hold of her supervisor and here I asked her what are my best options to lower my bill as Verizon is no longer offering me 15/5 ? She said whatever she offered is the best and at that time I asked her I want to keep the FIOS service but I would like to lower down the speed from 50/50 to 25/25 and I will get that $400 gift card then she told me that there is no way you will get $400 gift card and I am sorry that even if you keep this bundle you should not receive that gift card whoever told you that is not the correct information and again she asked me that did you receive the email stating that you should receive $400 gift card. I said no and told her that I didn’t know about your automated email generation but I have trusted the Verizon customer representative and requested her to pull the recorded conversation but she didn’t agree with it and at the same time she told me that these records may to may not be stored in our records.
I asked one question that I have received the email from Verizon stating that my TV service was started on 12/30/2014 but actually it was started in 01/02/2015 and are going to trust your automated emails ? She had no answer to it and stated that we have finished our conversation and told to customer representative that please go ahead and cancel the TV service for him.
This is very very bad customer support from Verizon.
Please do not trust Verizon customer service team based on my experience.
Funny thing is that they (Verizon customer service representative) are not believing their own team.
Good suggestion : Please request them (Verizon customer service representative ) to send an email with the gift card information and please check your email before you are installing the TV equipment otherwise you will get no response from them.

First thank you so much for your response!
Second, The supervisor is not really care about the customers as I am using Verizon internet connection for the years but she really don't care about it and at the end of our conversation she told to customer rep that please cancel his service and then she hangup the phone. I not even confirmed about the cancellation. For no good reason now I am ending up with paying extra $10 for only my internet service. Now they told me that I need to pay $89.99 monthly + activation fee $59.99 but they offered me high speed which is not required for me at this movement.
Also I went to the Verizon office and I took the box and came home and installed for my self but still they are charging me $59.99 activation fee even though I cancelled my service with in 4 days of time.
Also the supervisor asking me that do you have any email confirmation ? But by the time we receive an email we might have completed telephone conversation with the rep stating that we have agreed all the terms. How could we know that we need to check our email before the activation ? Verizon team didn't spicified to me about it.

It seems as if Pages 09 is a much better proposition than the last current pages5. How can I get hold of pages09. When I tried before I wasn't able to download it.

I have a new iMac. I am in the process of having to put together an 8 page newsletter every month with photos and texts and some tables. I am having trouble with the current Pages changing things as I work through the document. Is there a way I can get the older Pages 09 version which I read is so much better. I tried once before but my I Mac would not accept the download.

If you never had iWork '09, buy it extremely cheaply from Amazon, just make sure to update it to v4.3.
Peter

How much better is Logic Pro?

Would it be a real disadvantage to get logic express over Logic, i mean has it still got all the loops, synths, drum machines and actual audio recording capabilities?
Thanks

Pro is much better imo, but depending on your budget and needs you might not need it. What I did was to purchase Logic Express first, learned it, liked it and then upgraded from Logic Express to Logic Pro once I found that I wanted the plugins and some options found in pro, this winter. That's a good route since it doesn't cost much more (Express$ + Upgrade$ ~= Pro$) and allowed me to have a much better idea for why I wanted Pro. I might have chosen not to buy it if I found so, but I did (and a the extra time accumulating money helped :-))

HT5772 I ordered this today 1/13/14 Pet rescue saga guide walk through (Bhavin Satashiya) - purple Ordered this guide ... opened it up and nothing. Pages are blank. I paid .99cents for this. I know its not much. But if there is a lot of people buying th

I ordered this today 1/13/14
Pet rescue saga guide walk through (Bhavin Satashiya) - purple
Ordered this guide ... opened it up and nothing. Pages are blank. I paid .99cents for this. I know its not much. But if there is a lot of people buying this app. it tends to be quite a bit of an amount. Please check into this matter and reimburse the amount back to my account.
Thank You
Cindy Cline

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