Approval of Credit Note Process

Hi,
I'd like to know what is the process to approve a credit note.
Thank you very much, Ela

I want to understand when a credit note need to be approved and the process.
Thanks

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Invoice and credit note processing

Hello all,
I have got a query with respect to transaction MRBR (Remove Block on invoice). The process that we follow is:
1) When AP clerk enters invoice, he enters the invoice with a 'R' block. This blocks the invoice from getting paid.
2) Every evening there is a background job scheduled with transaction MRBR. What this job does is removes the 'R' block from the invoice if it has got a corresponding GR.
3) This invoice then appears in the payment run and is paid off.
The problem with this process is when the credit notes are raised on account. We link the credit notes and invoices by copying the document number of invoice in the 'invoice reference' field while entering the credit note. The 'R' block also gets copied onto the credit note (if the invoice has the block). Transction MRBR runs overnight and removes the block from the invocie (if it has a corresponding GR) and the invoice becomes free for payment. However there is no parameter in the program to remove the block from the credit note as well. What eventually happens is that the invoice becomes free for payment, the credit note remains 'R' blocked and hence does not appear in the payment run to offset the invoice and the invoice gets paid off even though it had a credit note.
Is anyone aware of how to remove the 'R' block from the credit note or if there is a better process to work with invoice and credit notes.
Thanks for all your help
Regards
Keyur

Hi,
I also think that there is no need for putting a R block in the credit note at all.
The process should be like below:
1. Invoice posted before GR - Invoice should be automatically blocked if the tolerance keys are set up properly (transaction code OMR6). I am not sure why you have to put the R block manually.
2. Post credit note - do not put any kind of block. Make sure that you are referencing the credit note to the earlier posted invoice or the the relevant PO line item.
3. MRBR matches and releases the invoice.
4. When you run F110, it should automatically clear the invoice, credit note and make payment for the rest.

Approval Procedure Originator can't approve AR Credit Note

Hi All
Could someone please help me with an Approval Procedure where the Approver may also be an Originator.
Within the Finance team each member defined in the Approval Procedure can approve another Originator's Credit Notes but not their own. Within the team, they may all be document Originators AND Approvers (as long as they are not approving their own document).
Thankyou for your assistance
Peter

I don't think there is any easy logic to support you request. Your option would be creating more Stages and Templates to fit each combination of the users. In a simple word: Originator and Approver should not be the same in a Stage-Template pair.
Thanks,
Gordon

$100 credit not processing? Tip from iPhone support

Hi,
My wife and I have two iPhones. The $100 credit for my iPhone went through with no problem. But whenever I tried to claim the credit for my wifes phone I got an error message saying "we can't locate a record of your iPhone". I emailed the [email protected] and after a day, got a response telling me they had updated their software and to try again. Still didn't work, so emailed them back. They responded pretty quickly (on a Sunday no less!) telling me to _*try registering my iPhone at http://register.apple.com/, wait for the email confirmation from apple, then try the credit again.*_
Note: This is NOT the same as activating your phone through iTunes. This is the optional product registration site that Apple maintains that lets you register your Apple products. I haven't verified if this works yet, but thought I would pass along the tip.
When we originally ported my wife's phone over, we had some troubles. AT&T got it sorted out after a day or so, but I think what happened was her serial number and phone number weren't correctly associated in the Apple database. Hopefully this will fix it! I'll post an update if it works.
Jim

Update: registering the iPhone at register.apple.com did NOT help my problem. Note that if your iPhone credit goes through the first time, you should NOT need to register the iPhone again since the normal activation process should do it.
I suspect that the problem with my second iPhone and the credit is because we had problems with porting my wifes phone number from our old provider. For the first few days she had a different phone number. This required several calls to AT&T support to fix... and I think Apple probably has her serial number assigned to her ORIGINAL phone number instead of her current phone number. Hopefully will get that sorted out soon.

Value Contracts for Credit note

Dear Friends,
Can we create Value contracts for Credit note processing?
Please refer to the below scenario:
I have certain budget that needs to be distributed to some of the customers depending upon the claims (Credit Notes).
This budget is included in Value contract and values are released through orders (Credit note order). I specify total budget in Target Value of Value contract and as and when the credit note is created, the value of credit note is updated in Released Value.
But when I create credit note, order value is being captured in Negative in released value of Contract document.
If total target value is utilized, I need to restrict the user to create more credit note orders with reference to Value contract.
Can anyone please help with the scenario.
Regards,
Praveen.

Dear Sri,
These are the steps to to configure the output type for credit note.
SPRO>IMG>Sales and Distribution>Basic Functions>Output Control>Output Determination>Output Determination Using the Condition Technique-->Maintain Output Determination for Billing Documents
-->Maintain Condition Tables
-->Maintain Output Types
-->Maintain Access Sequences
-->Assign Output Types To Partner Functions
-->Maintain Output Determination Procedure
-->Assign Output Determination Procedures
Here you just copy the standard output type RD00 then rename it according to you, then assign the Z form for that output type.
Maintain condition record through VV31 transaction with your credit note document type.
I hope this will help you,
Regards,
Murali.

How to make a payment term as Default in Credit note in certain Sales Orgs.

Hello experts,
Kindly provide your valuable inputs as How can i make the payment terms( say AU00 =Due Immediately) default for a few sales organizations.
As checked, Depending on the type of Credit notes( i.e. WITH OR WITHOUT reference to an invoice), payment terms are used in credit notes processing. Also putting V in invoice reference field will make the payment terms calculation as similar to invoice.
But I need, that everytime a credit note( any type with /without Ref.) is raised in a given sales org., IT HAS TO BE DUE IMMEDIATELY i.e. payment terms must be AU00( Pay immediately).
Kindly suggest accordingly.
Many thanks in advance.

Hi Ram,
Thanks for the reply.
I hope you have seen the scenario- My requirement is to MAKE THE PAYMENT TERM AU00( DUE IMMEDIATELY) SPECIFICALLY FOR CREDIT MEMOS WHICH ARE RAISED UNDER SPECIFIC SALES ORG.
i.e. If Sales org X,raised a Credit memo( with or without reference to an invoice), THE CREDIT NOTE MUST BECOME DUE IMMEDIATELY.
I would be greatful, if you can suugest the path/procedure to achieve that. I have received valable inputs about the variant but I am seeking some hint in a CUSTOM Z TABLE creation with any User exit,that can Default this payment terms to CREDIT NOTE.
Many thanks in advance.

Differance in actual credit note and print out

hi ..
in credit note processing ..Customer account is credited but in print out it is showing less amount...

Hi
Sit with abaper & u ll get the difference through debugging.
Or see if at credit note enduser has entered any manually condition type...where quantity is updating but if value has nt entered then then it ll show wrong out put which i hv earlier faced.
Check it
Regards
JAGA

R12 Payment Process Request only picking up 1 Credit Note per supplier

I am using R12 v 12.1 and have found an issue when I create a Payment Process Request that includes multiple credit notes for a supplier. When I create the batch only 1 credit note is selected. When I attempt to manuallly add another credit note it adds it to the batch however when I confirm the payment batch only 1 credit note is applied The nett amount for the supplier is still positive so I am unable to determine why this issue is occuring. Can anyone tell me if there is a setting to allow multiple credit notes within a payment process batch for a supplier?
I have found something but am not sure if this is the solution. Under the 'Process Automation' tab when I create a PPR template I have noticed an option called 'Maximize Credits'. If this check box is selected will it allow multiple credit notes for 1 supplier to be added to a payment batch or is this option used for something different?
Can someone please help with my issue.
Thanks

Yes, you are correct.
You have to select the option "Maximize Credits" that will select all the available credit notes for the supplier while processing the PPR.
Thanks
Manish

SQL Developer, Deploy Cloud Cart Status is at Approved for a long time and not moving forward i.e. not processing.

SQL Developer, Deploy Cloud Cart Status is at Approved for a long time and not moving forward i.e. not processing.
Please help.
Thanks
Srinivas

Hi Gustavo,
It appears your Service SFTP user was not created correctly. Please contact support and mention the fact that your Service SFTP user appears on Security/Users tab and not on Security/SFTP Users tab.
Vlad

Credit Note to be approved and released by Maanager before allow to print

User wanted all credit note to be viewed and released by higher authority before allowing to proceed with printing.
If there any configuration I can set for this task?
if yes, can anyone guide me on the setup?
Thanks a million

Hi,
You can achieve the same through User Status and following developments.
Define User Status
SPRO----> Cross Application Component -
> SAP Business Partner ---> Business Partner ---> Basic Settings ---> Status Management -
> Define Status Profile (T-Code BS02) Here you have to create on Status profile with 1. Approved 2. Rejected.
Assign this status profile to your documebt type details screen T-code VOV8,
Now you have to create Authorization Key for the User who will change the status, and assign in you it to ur status profile.
Now for printout
Create one routine with the help of ABAPer T-code VOFM select Requirement ---Output
otherwise write Logic that if user status is Approved then only systmem will give printout.
Functions to use for this
"example logic"
IF flg_set = 1.
    CALL FUNCTION 'SSF_OPEN'
      EXPORTING
        user_settings      = ' '
        output_options     = w_output
        control_parameters = w_control
      EXCEPTIONS
        formatting_error   = 1
        internal_error     = 2
        send_error         = 3
        user_canceled      = 4
        OTHERS             = 5.
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
              WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
ENDIF.
CALL FUNCTION g_fm_name
    EXPORTING
      w_name_1           = w_name_1
      user_settings      = ' '
      output_options     = w_output
      control_parameters = w_control
    TABLES
      i_out              = i_out
      i_name_1           = i_name_1
    EXCEPTIONS
      formatting_error   = 1
      internal_error     = 2
      send_error         = 3
      user_canceled      = 4
      OTHERS             = 5.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
IF flg_set = 1.
    CALL FUNCTION 'SSF_CLOSE'.
ENDIF.
*ENDFORM.                    " F_CALL_SMART_FORM
PERFORM f_select_data.                             " Subroutine for all select statements
PERFORM f_build_out_table.                         " Subroutine to build output table
PERFORM f_text_conversion.                         " Subroutine to call text ID to text conversion
PERFORM f_call_smart_form.                         " Subroutine to call Smart form
ENDFORM.                    " ENTRY_SD13
for Identifiying which User Status is marked in document during calling of routine.
Get the Object Number (OBJNR) from VBAK for SD and PRPS for PS and Pass the OBJECT NO (OBJNR) into Function Module ALM_ME_READ_USER_STATUS, based on that we can write logic in our FS if user status is not approved or according to our requirement then system will not allow to take printout.
Regards
Shambhu Sarkar

ITunes Store: "Right now the credit card processing is not available. Please try again later . "

Hi, I live in Bogota, Colombia. I have a first generation iPad and decided to enter my credit card to my iTunes Store account but I put the data correctly and when I accept I said "Right now the credit card processing is not available. Please try again later . " I tried several days but always says the same thing, try creating a new account at the iTunes Store but do not, someone could help me with my problem. THANK YOU

I was having this exact issue when I was set up to use PayPal as my payment method. I fixed it by -
1. going to my iTunes account and selecting None as my method of payment, then clicking Done
2. confirming this on my account page - which then said Add (or Set up, I can't remember) a Credit Card
3. on the Add a credit card page, I again set up the exact same PayPal account I had before.
4. I was then taken to the PayPal website to confirm that I wanted to use my PayPal account for iTunes purchases, and finally
5. I was taken back to my account page in iTunes, which looked exactly the same as before BUT...
The next time I tried it, my purchase went straight through! (And this was less than 5 minutes after I'd had the "Credit Card processing is temporarily unavailable" message.)
YMMV, but I guess a similar revalidation process would work for credit cards too.

Credit Card Processing is Not Available. Try Again Later??????????

Had to switch my iPhone to my MacbookPro and needed to update billing info. Simple, right?
I have had this error message for 2 days and can not update or buy anything in the App store.
Called Apple support and they created an iTunes ticket for me and have not heard back in a day.
Am I alone with this issue, or is it broader and just not getting discussed?
Help!

I was having this exact issue when I was set up to use PayPal as my payment method. I fixed it by -
1. going to my iTunes account and selecting None as my method of payment, then clicking Done
2. confirming this on my account page - which then said Add (or Set up, I can't remember) a Credit Card
3. on the Add a credit card page, I again set up the exact same PayPal account I had before.
4. I was then taken to the PayPal website to confirm that I wanted to use my PayPal account for iTunes purchases, and finally
5. I was taken back to my account page in iTunes, which looked exactly the same as before BUT...
The next time I tried it, my purchase went straight through! (And this was less than 5 minutes after I'd had the "Credit Card processing is temporarily unavailable" message.)
YMMV, but I guess a similar revalidation process would work for credit cards too.

I have over $50 in iTunes account but can't purchase music. Getting error that credit card processing not available try back later. Please advise.

Can not purchase on iTunes. Have $ in account but getting errors. Appears trying to use credit card info and credit card processing down. please advise if I have a set up issue or if there is just a technical problem with iTunes store.

hmm i wonder if this is related to the paypal issue...
http://discussions.apple.com/message.jspa?messageID=2234044#2234044
L

Credit Note from Notification process

Dear Gurus,
After Customer Complaint process by notification, I want to sent the credit note to the customer from the notifcation screen itself .
Is there any option for making credit note by configuring action box? or some other way?
Please sent me the details how to do the same
Thanks in advance
Srinivasan

We can assign the sales order type in the customization for the Notification Type

I want to edit my itunes credit card account but it keeps saying can not process try again later

why can i not update credit card account. Whenever i try it say can not process try again later. Even if i try again later

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Approval of Credit Note Process

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