AR Invoices not getting changed to the status Close

Hi,
The AR - Invoices are not changing the status - from 'open' to 'close' even after applying the receipts aganist the invoices.
Kindly advice what could be the problem or any functional setup should be done to change the status.
Thanks
Ramya Nomula

Hi,
Do you mean ra_customer_trx_all.status_trx or ar_payment_schedules_all.status?
If you mean the first one, it is not supposed to be changed when the invoice is totally paid.
When the balance goes to 0, AR changes the column status in ar_payment_schedules_all. According to AR user guide, you can use ra_customer_trx_all.status_trx to define your own approval system.
Regards,
Ketter Ohnes

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    regards
    Madhu M
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    Regards,
    Krishna O

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