Avoid blank page with Auto TR error message in PDF

Experts,
We have forwarded auto TO error message from SAP inbox (SBWP) to outlook email.We made the settings to convert all messages to be converted into PDF while receiving into outlook inbox.For some reason, i am getting the first page as blank with error message.why is this happening? Please suggest
thanks in advance

Hi Patrick,
It should work. You know the id of the specific area, you know what string to search for in order to condition the appearance of the new message.
Kind Regards,
Alex

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