Backing up music before sending in for rep

Hello,?I am the mom of a zen micro owning teenager. Thank you for any info you can share. My daughter has sent her player in once already for a "hanging" problem. She is getting ready to call again because the headphone jack is bad and getting worse by the day. It has to be in at just the right angle/direction to play. Her question is what is the proper way to back up your music before you send it in? The last time, she reinstalled everything. Most of her music comes from CD's with some bought from the internet. Is there anyway to save the info as a whole so that she does not have to redo each CD?Thank you in advance. Randy

connect player to pc. load up creative media source - launch audiosync (one of the icons on the top row) choose for data to be transfered?from player to hard dri've with arrow pointing to the pc.
then hit next. this will download all songs to your pc?music bought from napster or any other pay site may have to be burned to a cd then ripped back to player to get round protected content?Message Edited by debbageme on 03-20-2006:2 AM

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