BADI for Contact allowed check
Hi All,
Please provide your input on the following issue:-
Issue
When agents place calls, System does not check the Contact Status (u2018Allowedu2019 or u2018Disallowedu2019) in BP Master before placing an outbound call to Contacts.
System should Check if consumer has Disallowed flag checked in the Contact field on lock status under Status management of BP. If the value is disallowed then the outbound calls should error out.
I'll appreciate your inputs
Thanks
Umar
Hi Bhargava,
We have implemented note # 854050(created object, generated SAP_ALL profile).
Then created created one new role and added this object in it with display only authorization for one of text id and assigned it to user.
But this is not reflecting any effect when user trying to create complaint using CRMD_BUS2000120 tcode and can change text id.
We have assigned check of new z object in tcode CRMD_BUS2000120 in SU24.
One thing we have noted with authorization trace active(ST01), when user executed tcode CRMD_BUS2000120 trace is showing tcd value = BP after few check with tcd = CRMD_BUS2000120. Also in trace we could not able to find out the new Z authorization object we have added in CRMD_BUS2000120.
Please help if any one has implemented this note or implemented z authorization object check.
Please help is any thing is missing.
Thanks & Regards,
Dhanraj Dange
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We have implemented note # 854050(created object, generated SAP_ALL profile).
Then created created one new role and added this object in it with display only authorization for one of text id and assigned it to user.
But this is not reflecting any effect when user trying to create complaint using CRMD_BUS2000120 tcode and can change text id.
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