Best way to create 'bubble help?'

Hi All -
Does anyone have a suggestion for the easiest way to create what is similar to 'bubble-help' that appears when the user clicks (or rolls-over - doesn't really matter) on a term looking for more information? The task is to create a video that has additional information available that a user can choose to read or not, depending on level of need/interest. Both the main path and the additional information would contain text, graphics, and voiceover.
I have tried:
1) rollover slidelets - can't get them to behave correctly (won't display for proper amount of time, multiple audios playing at the same time, etc)
2) inserting a button over a "more info" icon that would take them to a slide at the end, which would return to where it came from; problem here is that (I think) the button is causing the project to halt until clicked, which is missing the point.
3) click box - didn't do much investigating here, but it just didn't look light what I want.
If you can suggest a way to fix one of the problems above, that's great. If it's something I haven't considered, that's great too.
I'm running Captivate 4, in case that matters. Any and all suggestions appreciated...before I rip all my hair out, if possible...
Thanks
Paul Minecci
Training Analyst
GSK

Rick - thanks for the quick reply. Thanks also for the confirmation that a rollover slidelet is the way to go. I thought it was, but as I said, I'm having trouble making them work correctly. A bit more about what I'm trying to do:
I'm making a module on searching in a particular application. So for the first slide, I discuss using the search box, the ability to use natural language, and also that it supports Boolean logic. I'm trying to give the user the option to get more information about Boolean logic if s/he likes, but not force it on them. My preference is for the additional information to 'build' and display graphics as needed (the good ol' Venn diagrams!) to support the concepts and examples. I've set the slidelet up with the timings I want, and added a voiceover. So far, not too complicated, right?
What's happening is that when I rollover the specified area, the slidelet comes up as it should, but the objects on the slide all appear too quickly (quicker than the specified times) and the voiceover never catches up before the time on the slidelet ends and it moves on. I've checked in this forum and got the idea to play with some of the options, which I did, but no joy. One of the settings I changed was to set it to "stick slidelet" - no help. So instead of trying to recall and reset all the settings I changed, maybe the best question is "what should the settings be to properly display the slidelet?" I could live with the solution being that the user has to click on something to see the additional info, as opposed to rolling over - matters not. I just want it to display the way I set it.
Hope this helps to clarify. Looking forward to any ideas you have.
Thanks,
Paul

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