Blackberry App World will not open after update.

I have tried deleting and reinstalling with reboots and battery pulls.  I have tried clearing the cache.  The icon is there, but nothing happens when I click on it.  It worked fine until I downloaded the update that came out last week!
Solved!
Go to Solution.

Hello AleciaT, 
Welcome to the forums. 
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Hope this helps. Have a good day. 
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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