Bluetooth on 3000 N100 not working

My bluetooth isn't working properly.  I can send from the computer to other devices but can't send anything to the computer.  The desktop used to have a BLUETOOTH EXCHANGE FOLDER on it but after i had to send the thing back to LENOVO as it crashed after only 3 months!!!! it isn't there anymore.  It was working fine til then and i can't figure out what the problem is.  LENOVO say it must be my fault (there's a surprise!) and the devices i'm using must be broken! (what, all of them!) Plus, my battery is really bad now too after reading some post on here.  It lasts about 15mins (which sounds ok looking at some others! lol). 
This could be my first and last LENOVO product.  Poor customer care and the product is not up to scratch either.

it seems to me that that is the same one I previouslly downloaded. I just don't know how to get it "to work" it never prompts me to restart or anything...when I click on it to download, do I click save or run?
Even after it tells me its been installed, when I go to sounds under control panel, it says no sound device!
Like I said, I'm not very computer literate...bt this is really frustrating me!

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