BT Cloud - Sync problem ...

Every 3 weeks I add my Outlook .PST email database to BT Cloud Sync & it has failthfully uploaded .... being just over a Gig, one can see it incrementing the '% complete' upload for a short while .....
However since yesterday it just sits at 0% forever ..... any known issues ?
This is performed using the Web page after Login - the PC App has never worked ....

well, I've left it 50 mins and its just ticked over 2% !
Considering I'm on Infinity 2, with 19 Meg upload, whats happening this weekend ?

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