Bug report: Mail sends messages with empty bodies

Over the last year, I have experienced a particularly irritating bug in Mail.app at least a dozen times. I finally have a good idea as to what causes it.
The problem involves long email messages (often with attachments) that end up being sent with blank bodies (and no attachments). Even the copy in the "Sent" folder ends up blank, and several minutes or hours of work vanishes into thin air, not to be seen ever again.
I finally realized that this bug only occurs when sending mail through our work SMTP server while outside the work firewall, and only as a result of a certain sequence of events. Here is what happens:
When we connect to our work SMTP server from outside the local network and without going through the VPN, the SMTP server requires password authentication. If the current SMTP selection in Mail.app is the one that does not require authentication, the SMTP server rejects the message. At that point, Mail.app opens the email I am trying to send and brings up a modal dialog that says "Cannot send message using the server xxx.xxx -- The server response was: xxx@xxx relaying prohibited. You should authenticate first." The dialog also presents a drop-down list of SMTP server choices. I choose the password-authenticated version of the server and then click on "Use Selected Server" to send the message.
This works almost all the time, but on occasion it ends up sending a blank message! If I have a long email, particularly with attachments such as PDFs that are rendered in the body of the message, it takes a few seconds for the mail message to be rendered underneath the modal dialog box. Since I am used to this STMP rejection behavior, sometimes I am too fast to choose another STMP server from the list and click on "Use Selected Server" before the mail message is rendered on screen! The result, invariably, is a blank email message that gets sent.
I guess what is happening is that when the STMP server rejects the message and hands it back to Mail.app, the message gets copied into a buffer in order to be displayed on screen. Selecting another server and resending it immediately (before the message is copied into the buffer completely) causes the message body to get trashed.
I hope that this description is adequate for Apple QA folks to replicate and isolate the problem (and hopefully fix it). One solution (although not the most elegant one) would be to disable the "Use Selected Server" action until the message is copied into the buffer and rendered on screen.

This could be related to another bug reported here recently:
E-mail looses all images if mail server doesn't accept outgoing email...
You cannot count on Apple looking into this or even noticing it if you report it here, so I suggest you the same I suggested in the other thread, i.e. report it in one of the following places:
http://www.apple.com/macosx/feedback/
http://developer.apple.com/bugreporter/

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