Calling CTX_DDL.SYNC_INDEX Package but reflected

Hi All,
I have a table Customer_Tif_Detail which is having   9383428 rows:
select count(*) from Customer_Tif_Detail;
COUNT(*)
9383428
And I have a query which taking too much time to execute, below is teh query:
Select ZIP_STATUS From Customer_Tif_Detail Ctd Where Ctd.Tif_Name Like '%231079_0068.tif%'
AND 0= ( select count(*) as CNT From Customer_Document_Detail Cdd Where Cdd.Tif_End Is Null
And cdd.id = ctd.id AND Cdd.Submit_Flag = 'Y');
Then I created a Index Type Index, below is the process I did:
BEGIN
     CTX_DDL.CREATE_PREFERENCE ('tif_details', 'BASIC_LEXER');
    CTX_DDL.SET_ATTRIBUTE ('tif_details', 'PRINTJOINS', '_.');
   END;
CREATE INDEX idx_customer_tif_name ON Customer_Tif_Detail(tif_name) INDEXTYPE IS CTXSYS.CONTEXT
   PARAMETERS ('LEXER tif_details');
And I am using below query with using contains, below is query:
Select ZIP_STATUS From Customer_Tif_Detail Ctd Where Ctd.Tif_Name contains(tif_name, '%231079_0068.tif%' )
AND 0= ( select count(*) as CNT From Customer_Document_Detail Cdd Where Cdd.Tif_End Is Null
And cdd.id = ctd.id AND Cdd.Submit_Flag = 'Y');
Now its working fine, but when I check from below query them I am gettimg lot of missing data from index:
select count(*) from dr$IDX_TIF_NAME_CTX$i;
COUNT(*)
7953605
Even I used below CTX_DDL.SYNC_INDEX package to do syncronization even I am getting same records:
   call CTX_DDL.SYNC_INDEX('idx_customer_tif_name', '1073741824');
what I am missing here to do proper syncronization between index and original data?
and how miuch memory I need to apply after some insertion goes on Customer_Tif_Detail table to syncronization index on CTX_DDL.SYNC_INDEX package?
Thanks

What is the result of;
select count(DISTINCT tif_name) from Customer_Tif_Detail;

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set echo off
set heading off
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I've received the procedure from a college:
create or replace procedure sync_context
is
begin
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Extra Question:
As user ctxsys it should be sufficient to execute ctx_dll.sync_index to sync all pending context
but this does not seem to work properly ??

Calling CTX_DDL.SYNC_INDEX Package but reflected

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