Cameras and Camcorders FAQ

There are many questions that people have when it comes to digital cameras and camcorders, but thankfully there is also an abundant amount of useful information to be had. These are the most frequently asked questions, and hopefully this information will help you out in your purchase and use of your digital camera or camcorder!
Which digital camera should I purchase?
I feel like the quality of the construction is the most important consideration when purchasing a digital camera and unless you are on a tight budget or you need the camera to be compact, I would suggest looking into purchasing a DSLR. There is much more information on what to consider when purchasing a new digital camera here.
My camera LCD is not displaying my images!  What do I do? Most often this is due to the camera having its image review setting turned off, but it can, of course, be due to a defect in the camera or damage to the screen. I would first read your manual to see how to set your image review setting, and if that doesn’t work I would try resetting the camera back to its default settings. If you are still having problems, I would suggest having the camera looked at by an authorized service technician.
How come my lens won’t come out of the camera body when I turn the camera on? This is most often caused by damage to the internal mechanism inside the lens or something stuck inside the lens. You could try blowing compressed air into the side of the lens in hopes of dislodging whatever might be stuck in the lens. If that doesn’t work, you could try putting the camera on a flat surface with the lens pointed upwards, hold the shutter button in, and then press the power button. If neither of these two things work, I would have the camera looked at by an authorized service technician.
Why do my photographs always come out blurry? Blurry images are most often caused by the camera being moved while the image is being taken and a not using a flash during the exposure. I would suggest setting the shutter speed to a faster setting (if your camera has this capability), turning the flash on, or putting the camera on a tripod. Blurry images could also indicate that the camera was not focused properly. When taking an image with a digital camera, you should always depress the shutter button half-way so the camera can achieve focus, and once the focus indicator on the screen (or in the viewfinder) shows that focus has been achieved, press the shutter button down the rest of the way. There, of course, could be something physically wrong with the camera, but this is most often not the case. If your blurry images persist, I would have the camera looked at by an authorized service technician.
Which camcorder will meet my needs? Things to consider when deciding which camcorder will meet your needs are what format they record to, what type of sensor they use, how large of an optical zoom the camcorder has, how they record sound, if the camcorder has image stabilization, if it performs well in low-light situations, and the type of viewing system it uses. There are, of course, other considerations and you can read a detailed description of these features here.
How do I get my videos onto my computer? Most often this involves connecting the camcorder to your computer with a cord (eg. a firewire cord), putting your DVD into your DVD drive, or directly connecting your memory card to your computer with a card reader. Most camcorders come with software that allows the user to view and edit their videos, but keep in mind that there is more advanced software available for purchase which may produce better results. You should also make sure that your computer has the necessary codec’s installed to allow your software to play your videos.
How do I burn my edited videos to a DVD so I can play them on my TV? If the software you are using to view and edit your videos doesn’t allow for this, you are going to need to invest in software that does. You are also going to need a DVD drive in your computer that has the ability to write to a DVD, and I would suggest starting with blank DVD-R discs.
Do I need a High Definition (HD) Camcorder for my videos to play on my HDTV? No, you don’t need a HD camcorder for your videos to play on your HDTV, but if you want to take full advantage of the resolution your TV is capable of, you would need to record your videos in HD.
I accidentally deleted images from my memory card!  Can I get my images back? The answer to this is a resounding maybe. When you delete an image on a memory card (or format the memory card), you are not actually getting rid of the image file. What actually happens is the path assigned to that file is deleted, allowing the digital camera to write over it, and unless you take more images and write over the deleted image, it is possible to recover the image. You would need to get an image recovery program, but keep in mind that just because one photo recovery program fails to recover you images, it doesn’t mean that a different program will also fail.
Can my camcorder be used to take still images? Most camcorders purchased today have the ability to record still images, but keep in mind that a camcorder is not designed for still imagery and usually captures very low resolution images. Most camcorders also have the ability to copy a frame from a video and render it as a still image, but once again the quality doesn’t compare to the results you would get with a digital still camera.
  For much more information on digital imaging and all sorts of helpful videos on the subject,  go to BestBuy.com and look under the Cameras & Camcorders tab. I hope this helps out!
Allan
Community Connector
Best Buy® Corporate
Message Edited by Allan-BBY on 01-21-2009 04:55 PM
Allan|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

Thanks for pointing that out -- yeah, I see my error. I just did a little bit of web searching and it's not AVCHD. This seems to pretty well summarize it:
http://www.camcorderinfo.com/content/Samsung-SC-HMX10-Camcorder-Review-34476/Format.htm
"The Samsung ... outputs video in the H.264/MPEG-4 format (the file extension is .MP4). This highly-compressed video codec should not be confused with the competing AVCHD format. AVCHD is a type of H.264/MPEG-4 codec, but the version Samsung employs is different, with both benefits and drawbacks.
"...the MPEG-4 video ... is adequate. ... this type of MPEG-4 is space efficient and less processor-intensive to edit than AVCHD."
...and...
http://www.camcorderinfo.com/content/Samsung-HMX-H105-First-Impressions-Camcorder-Review-3 6130/Compression-amp-Media.htm
"The Samsung HMX-H105 records video in the MPEG-4 AVC/H.264 format, the same as models from the previous years. MPEG-4 has clearly been adopted as the format of choice for HD camcorders, split into two camps. Sony, Canon, Panasonic, and most recently JVC, all use AVCHD, which is a subset of AVC/H.264. AVCHD experienced some serious stumbling blocks in its first few years, as existing hardware and software choked on the heavy data loads. It has, however, gotten much better in the past year. AVC/H.264 is also data-heavy, at least compared to old standard definition camcorders, but the format is easier to read. QuickTime can work perfectly with the files, and has the benefit of being free and dual-platform."
I know this aspect has all been covered to death on these forums in the past, with respect to PE7 (which chokes on any Samsung .MP4 file I throw at it). While I've bookmarked the workaround posted by you in this thread (thanks!), I was hoping to avoid the extra steps à la native compatability with PE8.

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    I was about to purchase the RODE Videomic to use with my Panasonic HD camcorder, I visited Rode's website and saw that they have updated the Videomic with a new model. It is their item VIDEOMIC-R. Can you tell me if BestBuy will be carrying this new microphone and when it will be available for purchase? I don't want to purchase the old outdated one, when there is a new/improved model available.

    Hey biztechtchr,
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    Allan|Senior Social Media Specialist | Best Buy® Corporate
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  • Working with AVCHD: Log and Transfer FAQs

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
    If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
    If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • Xperia z1 back button not working In camera and album

    Hi,
    I have bought a new xperia z1 last week, I have been facing a problem with back button (arrow at the left bottom screen ). Mostly when I'm using camera and album app. Has anyone else having similar problem in z1. My husband is using z2, he is not having this issue.
    Sony can you help me on this issue.

    Hi,
    Do you mean that the back button works fine for all other applications and so on? You can always boot the phone into safe mode to see if you experience the same behaviour:
    https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • I have an old JVC video camera and wish to import videos however the driver only supports windows.

    I have an old JVC digital camera and am trying to upload videos on to my Macbook pro. However the device is not recognised and the drivers only support windows.

    I have an old JVC camera, i would like to transfer the video which is on mini DV cassette
    It would help if you give us the exact model JVC camcorder you have.
    That said, nearly all miniDV camcorders (including JVC miniDV cams) transfer video via Firewire (aka iLink or IEEE 1394), not USB.   And no drivers are required, at least not on a Mac.  If you have a more recent Mac that has a Thunderbolt port (no Firewire port), you can use an Apple Thunderbolt-Firewire adapter to connect your camcorder to your Mac (although you may also need a 4-pin to 9-pin FW cable).
    Also, on miniDV camcorders that have both Firewire and USB connections, the USB connection is almost exclusively reserved for transferring still photos from the memory card in the camcorder, not video from the miniDV cassettes.

  • One step idvd was was connecting with camera and it has stopped connecting

    i had camera Canon Elura 100 connected to firewire to computer.  I was using one step IDVD and it was working.  Starting using I movie on another camera
    downloading from a camera card.    Went back hook up firewire to Cannon camera and it will not read the camera now. I have reboot, replugged in and still will not work any suggestions?

    Hi
    May be help here
    NO CAMERA or A/D-box 
    Cable
    • Are You sure that You are using the FireWire Cable - USB-Cable will not work for miniDV tape Cameras
    FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin (or 9-pin) FW one ?
    • Test another FW-Cable very often the problem maker.
    Camera
    • Test Your Camera on another Mac so that DV-in still works OK
    • Toggle in iMovie pref. Play-back via Camera (on <-> off some times)
    • Some Cameras has a Menu where You must select DV-out to get it to work
    • Camera connected to "charger" (mains adaptor) - not just on battery
    • Camera set in Playback mode - NOT Recording mode
    Does Your Camera work on another Mac ?
    Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
    This is lethal to the A/D-chip in the Camera = needs an expensive repair.
    (Hard to find out - else than import/export to another Mac ceased to work
    everything else is OK e.g. recording and playback to TV)
    A/D-box
    • Is the dip-switches set right ?
    • Set to same standard as recorded/editing e.g. NTSC 29.97fps or PAL 25fps
    • Try resetting it
    Connections
    • Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
    Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
    the Movie project to dedicated external hard disk.
    • FireWire-port - Can be re-setted by - Turn off Mac and disconnecting Mac from Mains/Power for 20-30 minutes
    External device’s (hard disk’s)
    • Should be FireWire as USB/USB2 performs badly and so does Airport or Net-work connected ones too.
    • MUST BE - Mac OS Extended formatted - UNIX/DOS/FAT32/Mac OS Exchange - DO NOT WORK for video due to 4Gb barrier.
    Mac
    • Free space on internal (start-up) hard disk ? Please specify the amount of free space.
    (Other hard disks don't count)
    I go for a minimum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
    after material is imported and edited.
    • Does Your Mac have a FireWire Port
    • White MacBooks - don't
    • MacBook-Air - don't
    if not then a few Mac’s has a PCM-CIA slot and there are FW-Cards that makes a FW-port this way
    else - NO SOLUTION
    Only option as I get it is either
    • Use another Mac to Capture material (to an external USB2 - Mac OS Extended formatted hard disk - or -
    • Change to another Camera that can be used with Your Mac (no there are no miniDV tape Cameras that can)
    • If Your Mac-Book has a PCM-CIA Card place - then there are FW-port-Cards and then
    You can import via this - but I've not seen this on more modern Macs. My PowerBook G4
    has one and this FW-Card-port works greatly.
    SoftWare
    • Delete iMovie pref. file may help sometimes. I rather start a new account, log into this and have a re-try.
    • Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
    • FileVault is off ? (hopefully)
    • Screen Saver - OFF
    • Energy Saver - OFF
    Using WHAT versions ? .
    • Mac OS - X.5.4 ?
    • QuickTime version ? (This is the heart in both iMovie and FinalCut)
    • iMovie’08 (7.1.?), 09 or 11 ?
    • iMovie HD 6 (6.0.4/3) ?
    Other ways to import Your miniDV tape
    • Use another Camera. There where tape play-back stations from SONY
    but they costed about 2-4 times a normal miniDV Camera.
    • If Your Camera works on another Mac. Make an iMovie movie project here and move it
    over to Your Mac via an external hard disk.
    (HAS TO BE   Mac OS Extended   formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
    (Should be a FireWire one - USB/USB2 performs badly)
    from LKN 1935.
    Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpful insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
    from Karsten.
    in addition to Bengt's excellent '9 yards of advice' ..
    camera set to 'Play' , not rec/computer/etc.?
    camera not on battery, but power-line?
    did your Mac 'recognize' this camera before...?
    a technical check.
    connect camera, on, playback, fw-connected...
    click on the Blue Apple, upper left of your screen ..
    choose 'About . . / More . .
    under Firewire.. what do you read . . ?
    More
    • FileVault - Secure that it’s turned off
    • Network storage - DOESN’T WORK
    • Where did You store/capture/import Your project ?
    External USB hard disk = Bad Choice / FireWire = Good
    If so it has to be Mac OS Extended formatted
    ----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
    mbolander
    Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After un-installing Nikon Transfer and doing a reboot, everything worked great.
    I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
    No Camera or bad import
    • USB hard disk
    • Network storage
    • File Vault is on
    jiggaman15dg wrote
    if you have adobe cs3 or 4 and have the adobe bridge on close that
    or no firewire will work
    see if that helps
    DJ1249 wrote
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    MaryBoog wrote
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