Can i import photos from ipad to windows based computer.

my ipad is losing charge very quickly and I have been told by apple genius bar support that the battery is working fine. They say I need to back up the ipad and then reload from scratch. But they say that if I simply use the back up I am likely to have the same problem, so what I really need to do is make sure that my photos are safe and then can choose what to reload. But I have a windows pc not a mac and I cant see how to transfer the photos on the ipad to the computer. Apple say they know nothing about windows computers. Any easy, non technical ideas please?

First of all, you can use iTunes or iCloud to backup your data on iPad. If you have no idea on how to make a backup, you can go to :http://support.apple.com/en-us/HT203977
Then, to import photos from iPad to computer,  there are two ways:
Way 1: If you have enable iCloud, you can see and copy the photos you took in the last 30 days on Windows iCloud panel which you have installed on your computer. However, there is an advantage that you can not import all photos.
Way 2: You can use iTunes to copy the photos on iPad to your computer. Install the latest iTunes and connect iPad to the computer. Then, you'll see your device on the "Computer (disk)" list , click it, you can see all your pictures on the iPad and import or copy it to the computer.

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