Can not generate PDF Output in RoboHelp 11

Can not generate PDF Output. I keep getting the same error message:
"Microsoft® Word has not been started on this computer.
Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."
I have MS Office 2013 32-bit and RoboHelp on a 64-bit Wondows desktop.
What do am I doing wrong?

Is the 32 bit version of Word the only version of Word you have on the machine?
Where does Word's normal.dot reside? On your local machine? Sometimes it gets put on a network drive and that can cause problems.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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