Can someone tell me how to how to get rid of powered by kong games popup that appears each time I use my firefox browser.this started about 1 or 2 weeks ago.Tx
The above mentioned popups that include the message
just suddenly appeared recently as above though I do not recall adding any programs recently. I may have accidentally restored a program or two that had been sitting in my recycle bin, though i never got these popups before and have had my current pc for slightly over 3 years.These popups always say brought to you by kong games and typically read things" like call computer support 1-855-465-3840" or " 19 Epic Selfie Fails" and lead to websites such as suchhappy.com".Thank you
Try these steps:
* [[Refresh Firefox - reset add-ons and settings]]
* [[Troubleshoot Firefox issues caused by malware]]
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'''Try the Firefox SafeMode''' to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Troubleshoot Firefox issues using Firefox SafeMode]
When in Safe Mode... <br />
* The status of plug-ins is not affected.
* Custom preferences are not affected.
* All extensions are disabled.
* The default theme is used, without a persona.
* userChrome.css and userContent.css are ignored.
* The default toolbar layout is used.
* The JIT Javascript compiler is disabled.
* Hardware acceleration is disabled.
* You can open the Firefox 15.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes <br />
Or it might be caused by Hardware Acceleration.
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.'' -
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[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] -
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* Use '''Firefox button -> Options -> Advanced -> |General |<br/> accessibility ''' [] Search for text when I start typing
*See
**[[Accessibility features in Firefox - Make Firefox and web content work for all users#w_search-for-text-when-i-start-typing]]_search-for-text-when-i-start-typing
**[[Advanced settings for accessibility, browsing, system defaults, network, updates, and encryption#w_accessibility]]_accessibility -
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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
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