Can't authorize my iphone for iMessage

My mother-in-law has a iPhone 3G with iOS 5.x and for some reason cannot get iMessage to work.  When you turn the switch "on" for iMessage it tires to authenticate the number but it fails.  Any ideas?

You don't authorize/de-authorize devices, only computers, and you can't "consolidate" iTunes accounts. I suspect your problem is you have iTunes content on your phone obtained using one account that is not the same account logged into on your computer. To fix this you need to login to iTunes using the same account used on your phone, then authorize your computer for that account, then connect your phone, then File>Transfer Purchases.

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