Can't change view in iTunes

When I open iTunes and go to my music on my iPhone 4, I can only view it in a list. The 4 buttons on top right do not work. They will not let me change the view. Also, I click on view in the the left corner and none of the options are available. Can somebody please help me with this?! Thanks in advance.

As far as I can remember I've only ever been able to view the contents of my devices (iPhone, iPod, iPad) in list view - it's only my computer's content that the other view options have worked.

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