Can't get newly downloaded trial to work

Get error message "an error occurred when attempting to change modules". Attempted solutions (very complicated instructions) but no luck. Have Mac 10.9.1- any help in simple English appreciated

Look here: http://forums.adobe.com/message/4957977
and here: http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html

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I can't get Imagenomic Portraiture trial to work in Photoshop cc 2014 please help?

I have previously used the trial successfully but it expired and I deleted it and then bought the Portraiture package only to be told that I have to install the trial and can then only enter the license key. The trial installs successfully ie I get the green tick for successful installation but it does not show up in my Photoshop Filters? I have contacted Imagenomic who are virtually impossible to contact and then are not interested in your problems once they have your money. Can you believe this level of customer service??? So frustrated.
What I have tried:
Quit PS before installation.
Shutdown before and after installation.
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My workware: MAcBook Pro OSX 10.9.4
                       Photoshop CC 2014
                       Imagenomic Portraiture trial current trial download version.
                        The trial I am trying to download is : Portraiture Plugin for Adobe Photoshop CS5/CS6/CC
                                                                                  and Photoshop Elements 11/12 - Mac OS X 10.7/10.8/10.9 v.2.3.3 build 2330
                                                                                  Mac OS X 10.7.x/10.8.x/10.9.x, 1GB RAM, 100MB HDD, 1280x800 min resolution, Photoshop CS5/CS6/CC or Elements 11/12 ( this is the same one that I did
                                                                                  get to work before)

I did resolve my issue by re-installing Portraiture 2.1. The latest version 2.3 would not run for me as I am still using CS3. I suspect that when you originally ran the trial version, you, too, were running 2.1. Contact Ani at [email protected] for assistance. I hope this is helpful.

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Thanks for your quick response, but I will not be purchasing
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Microsoft
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Can't get newly downloaded trial to work

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