Can't get sticky load balancing to work

I'm really puzzled why sticky LB is not working for a simple case I'm trying. I have two simple JSP's, both registered (see web.xml and ias-web.xml below). I'm using lite session and set distributable to false. Just in case someone can tell by just looking at my session id if it's supposed to be sticky or not, it looks like following -
GXLiteSessionID-4818869464307751325
My two JSP's are also attached below, and they're pretty simple. A new session is supposed to be created in login page and clicking on the logout page invalidates the session.
What I see is that each request (whether login or logout) is randomly sent to any server. For example, if I go to login once, further request to login or logout (whether through refresh or by clicking on the link) is not necessarily sent to the same server.
Any idea what's missing in my setup? I've tried different types of load balancing (round robin, etc.) so I know that's not it.
Thanks a lot in advance.
Jitu
-----web.xml-------
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE web-app PUBLIC '-//Sun Microsystems, Inc.//DTD Web Application 2.2//EN' 'http://java.sun.com/j2ee/dtds/web-app_2_2.dtd'>
<web-app>
<display-name>WebDesk</display-name>
<distributable>false</distributable>
<servlet>
<servlet-name>TestLogin.jsp</servlet-name>
<jsp-file>TestLogin.jsp</jsp-file>
</servlet>
<servlet-mapping>
<servlet-name>TestLogin.jsp</servlet-name>
<url-pattern>TestLogin.jsp</url-pattern>
</servlet-mapping>
<servlet>
<servlet-name>TestLogout.jsp</servlet-name>
<jsp-file>TestLogout.jsp</jsp-file>
</servlet>
<servlet-mapping>
<servlet-name>TestLogout.jsp</servlet-name>
<url-pattern>TestLogout.jsp</url-pattern>
</servlet-mapping>
<login-config>
<auth-method>BASIC</auth-method>
<realm-name></realm-name>
<form-login-config>
<form-login-page></form-login-page>
<form-error-page></form-error-page>
</form-login-config>
</login-config>
</web-app>
-----ias-web.xml------
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE ias-web-app PUBLIC '-//Sun Microsystems, Inc.//DTD iAS Web Application 1.0//EN' 'http://developer.iplanet.com/appserver/dtds/IASWebApp_1_0.dtd'>
<ias-web-app>
<servlet>
<servlet-name>TestLogin.jsp</servlet-name>
<guid>{A6D6B277-288D-1C22-C3CA-0800209A2F7C}</guid>
<servlet-info>
<sticky>true</sticky>
<sticky-lb>true</sticky-lb>
</servlet-info>
</servlet>
<servlet>
<servlet-name>TestLogout.jsp</servlet-name>
<guid>{B88B7D19-28B9-1C22-EE63-0800209A2F7C}</guid>
<servlet-info>
<sticky>true</sticky>
<sticky-lb>true</sticky-lb>
</servlet-info>
</servlet>
<session-info>
<impl>lite</impl>
<timeout-type>last-access</timeout-type>
<timeout>60</timeout>
<secure>false</secure>
<domain></domain>
<path>/</path>
<scope></scope>
</session-info>
</ias-web-app>
-----TestLogin.jsp-------
<%
     java.util.Date date = new java.util.Date();
     HttpSession sess = request.getSession(true);
     System.out.println(date + ":TestLogin.jsp: sessionid = " + sess.getId() + ", new = " + sess.isNew());
%>
<HTML>
<HEAD>
<TITLE>TestLogin</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" topmargin=0 leftmargin=0 marginwidth=0 marginheight=0>
<p>
You are now logged in.<br>
<br>
TestLogin.jsp: sessionid = <%=sess.getId()%>, new = <%=sess.isNew()%><br>
<br>
Click here to logout.
</BODY>
</HTML>
----TestLogout.jsp-------
<%
     java.util.Date date = new java.util.Date();
     HttpSession sess = request.getSession(true);
     System.out.println(date + ":TestLogout.jsp: sessionid = " + sess.getId() + ", new = " + sess.isNew());
%>
<HTML>
<HEAD>
<TITLE>TestLogout</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" topmargin=0 leftmargin=0 marginwidth=0 marginheight=0>
<p>
TestLogout.jsp: sessionid = <%=sess.getId()%>, new = <%=sess.isNew()%><br>
<br>
<%
sess.invalidate();
%>
You are now logged out.<br>
<br>
Click here to login.
</BODY>
</HTML>

Hi,
I think it's best to wait for sometime and check the behaviour of sticky load balancing for sometime, the reason being one or more of the following...
- Although sticky feature ensures that the component is run at a single server, when combined with load balancing and under heavy user loads, the load balancing takes place.
- If we rule out the previous case, then, the load balancing mechanism, especially, per component based or per server based, sends request by round robin technique initally(around 128 times or so) and then calculates the effeciency of the response time and then follows the per server based or per component based.
- Meanwhile please ensure that, you have enabled the Sticky LB option under Application using iASAT and please wait for sometime sending requests(probably 130 times) after which it's good to check the mechanism of the sticky bit technique. If it doesn't behaves as it has to then, please let me know and I can help you further on this.
Regards
RG

Similar Messages

  • Sticky load balancing not working  because of Address Translation

              This came up before - see below. I don't understand what the
              soltion is/was.
              WL Server puts it's ip address in the WebLogicSession cookie
              which is an internal address 192.168.201.41
              WL proxy knows WL Server only by an external address like 139.141.38.21. Since
              it does not know of any WLS with an IP
              address of 192.168.201.41, it round-robins the request instead
              of sending it to the primary WLS.
              Any help is much appreciated.
              Mike Reiche
              Robert Patrick <[email protected]> wrote:
              >Hi,
              >
              >A very typical configuration is to put the web server in the DMZ (i.e.,
              >between
              >an outer and inner firewall) and proxy the requests from the web server
              >to the
              >WebLogic server (which sits behind the inner firewall). Since all of
              >these
              >proxied requests use HTTP and a single port, the only port that needs
              >to be
              >opened in the inner firewall is an HTTP port (the outer firewall will
              >only need
              >an HTTP and/or HTTPS port opened).
              >
              >Hope this helps,
              >Robert
              >
              >Eytan Ben-Meir wrote:
              >
              >> Thanks Patrick,
              >>
              >> May be you can suggest options for securing a WLS behind a firewall?
              >>
              >> Thanks again,
              >>
              >> Eytan
              >>
              >> Robert Patrick wrote:
              >>
              >> > Hi,
              >> >
              >> > The problem is that we encode location information (e.g., IP address(es))
              >> > in the session id. If the plugin sees a session id, it decodes the
              >> > session id to find out where to route the request (i.e., which server
              >in
              >> > the cluster contains the HttpSession object for that session). Since
              >the
              >> > plugin cannot find the machine whose IP address is encoded in the
              >session
              >> > id (because of the network address translation), this will not work.
              > In
              >> > general, distributed application software needs to be modified to
              >be
              >> > capable of handling network address translation -- to my knowledge,
              >> > WebLogic Server has not been modified to support this feature (though
              >the
              >> > Enterprise version of the product has had this support for years).
              >> >
              >> > Hope this helps,
              >> > Robert
              >> >
              >> > Eytan Ben-Meir wrote:
              >> >
              >> > > Hi,
              >> > >
              >> > > Configuration:
              >> > > WLS 4.5.1 on Solaris 2.7 inside a firewall.
              >> > > SonicWall firewall with NAT (Network Address Translation).
              >> > > Netscape Enterprise Server 4.0 outside the firewall with Weblogic
              >> > > NSAPI-BRIDGE (sp 5)
              >> > >
              >> > > The problem:
              >> > > When a browser request is sent to the NE web-erver (directed to
              >the
              >> > > firewall who then redirects to a Weblogic servlet).
              >> > > IF The servlet creates a httpsession (with or without cookies)
              >the
              >> > > request fails (the firewall blocks a request directed directly
              >at the
              >> > > non-routable ip address of the Weblogic machine inside the firewall.
              >> > > IF on the other hand the servlet does not create a http session,
              >all
              >> > > works fine.??????????
              >> > > Does any body know something about this????
              >> > >
              >> > > Thanks,
              >> > >
              >> > > Eytan
              >
              

              This isn't my problem.
              "Mike Reiche" <[email protected]> wrote:
              >
              >This came up before - see below. I don't understand what the
              >soltion is/was.
              >
              >WL Server puts it's ip address in the WebLogicSession cookie
              > which is an internal address 192.168.201.41
              >
              >WL proxy knows WL Server only by an external address like 139.141.38.21.
              > Since
              >it does not know of any WLS with an IP
              >address of 192.168.201.41, it round-robins the request instead
              >of sending it to the primary WLS.
              >
              >Any help is much appreciated.
              >
              >Mike Reiche
              >
              >Robert Patrick <[email protected]> wrote:
              >>Hi,
              >>
              >>A very typical configuration is to put the web server in the DMZ (i.e.,
              >>between
              >>an outer and inner firewall) and proxy the requests from the web server
              >>to the
              >>WebLogic server (which sits behind the inner firewall). Since all of
              >>these
              >>proxied requests use HTTP and a single port, the only port that needs
              >>to be
              >>opened in the inner firewall is an HTTP port (the outer firewall will
              >>only need
              >>an HTTP and/or HTTPS port opened).
              >>
              >>Hope this helps,
              >>Robert
              >>
              >>Eytan Ben-Meir wrote:
              >>
              >>> Thanks Patrick,
              >>>
              >>> May be you can suggest options for securing a WLS behind a firewall?
              >>>
              >>> Thanks again,
              >>>
              >>> Eytan
              >>>
              >>> Robert Patrick wrote:
              >>>
              >>> > Hi,
              >>> >
              >>> > The problem is that we encode location information (e.g., IP address(es))
              >>> > in the session id. If the plugin sees a session id, it decodes
              >the
              >>> > session id to find out where to route the request (i.e., which server
              >>in
              >>> > the cluster contains the HttpSession object for that session).
              >Since
              >>the
              >>> > plugin cannot find the machine whose IP address is encoded in the
              >>session
              >>> > id (because of the network address translation), this will not work.
              >> In
              >>> > general, distributed application software needs to be modified to
              >>be
              >>> > capable of handling network address translation -- to my knowledge,
              >>> > WebLogic Server has not been modified to support this feature (though
              >>the
              >>> > Enterprise version of the product has had this support for years).
              >>> >
              >>> > Hope this helps,
              >>> > Robert
              >>> >
              >>> > Eytan Ben-Meir wrote:
              >>> >
              >>> > > Hi,
              >>> > >
              >>> > > Configuration:
              >>> > > WLS 4.5.1 on Solaris 2.7 inside a firewall.
              >>> > > SonicWall firewall with NAT (Network Address Translation).
              >>> > > Netscape Enterprise Server 4.0 outside the firewall with Weblogic
              >>> > > NSAPI-BRIDGE (sp 5)
              >>> > >
              >>> > > The problem:
              >>> > > When a browser request is sent to the NE web-erver (directed to
              >>the
              >>> > > firewall who then redirects to a Weblogic servlet).
              >>> > > IF The servlet creates a httpsession (with or without cookies)
              >>the
              >>> > > request fails (the firewall blocks a request directed directly
              >>at the
              >>> > > non-routable ip address of the Weblogic machine inside the firewall.
              >>> > > IF on the other hand the servlet does not create a http session,
              >>all
              >>> > > works fine.??????????
              >>> > > Does any body know something about this????
              >>> > >
              >>> > > Thanks,
              >>> > >
              >>> > > Eytan
              >>
              >
              

  • How to make IIS plug-in do STICKY load balancing

    There are two classes of scalable services: pure and sticky. A pure service
    is one where any instance of the application can respond to client requests.
    A sticky service is one where a client sends its requests to the same
    instance; those requests are not redirected to other instances.
    It seems to me that weblogic IIS proxy plug-in does not support the sticky
    load balancing.
    Could someone give me some information on how to make the proxy sticky?
    Is there configuration parameters for this?
    Thanks,
    -Lei

    I set the cluster.
    It seems to me that there is some problem with the Set-Cookie mechanism of
    the plug-in.
    Sometime it set the cookie in my browser, sometime it is not.
    Even from the wlproxy.log, I could set something like
    Fri Aug 03 17:56:12 2001 Hdrs to
    client:[Set-Cookie]=[AribaNode=O2tII92qHlP2tpZjUV0m5ued1s6X028cUPu24QcGj1Q25
    AE5VXOd!1782877802312707887!ltang.ariba.com!8001!7002; domain=ariba.com;
    path=/]
    But the cookie is not set in my browser, what might be wrong here?
    Thanks,
    -Lei
    "Eric Gross" <[email protected]> wrote in message
    news:[email protected]...
    I do believe that this will not work since if clustering is not enabled, a
    cookie will not be set on the browser that contains the primary and
    secondary server.
    You are specifying two different ports in your servers. You need to use
    clustering in order to get this functionality with the plugin.Furthermore,
    you will achieve fail-over.
    Regards,
    Eric
    "Lei Tang" <[email protected]> wrote in message
    news:[email protected]...
    Here is what I did for the examples under the bea sample directory.
    I put the following in test1/WEB-INF/weblogic.xml
    <session-descriptor>
    <session-param>
    <param-name> CookieDomain </param-name>
    <param-value> *.ariba.com </param-value>
    </session-param>
    <session-param>
    <param-name> CookieName </param-name>
    <param-value> AribaNode </param-value>
    </session-param>
    <session-param>
    <param-name> CookiePath </param-name>
    <param-value> /test1 </param-value>
    </session-param>
    </session-descriptor>
    </weblogic-web-app>
    I add the following in iisproxy.ini
    # This file contains initialization name/value pairs
    # for the IIS/WebLogic plug-in.
    WebLogicCluster=ltang.ariba.com:8001,achu.ariba.com:7001
    ConnectTimeoutSecs=20
    ConnectRetrySecs=2
    Debug=ALL
    WLLogFile=c:\tmp\wlproxy.log
    WlForwardPath=/test1
    DynamicServerList=OFF
    CookieName=AribaNode
    I use SesssionServlet.java as an example
    When I involk http://proxy/test1/SessionServlet, I always get 1
    if I use
    http://proxy/test1/SessionServlet:AribaNode=................................
    I could see the session becomes sticky.
    If I do not want to use URL rewriting, what should I do in order to makethe
    session STICKY
    for this example.
    Thanks,
    -Lei
    "Eric Gross" <[email protected]> wrote in message
    news:[email protected]...
    If you leave the CookieName untouched on the WebLogic side, then there
    should be no reason to make the change in the plug-in.
    But yes, you need to make sure the cookie names are the same.
    Regards,
    Eric
    "Mark Vaughn" <[email protected]> wrote in message
    news:[email protected]...
    Actually, you also need to make sure you set the "CookieName" in theplugin.
    That let's the plugin read the cookie set by WebLogic to determine
    who
    the
    primary and secondary servers are for that session. Otherwise, theplugin
    has no
    way of knowing if you are establishing a new session or returning to
    an
    existing
    one. The cookie will tell it if you have a current session and who
    it
    should
    send you to for continuing that session, or failing that session
    over.
    >>>>
    Eric Gross wrote:
    Without having clustering enabled, you will not get Sticky load
    balancing.
    You need to have clustering so that a cookie is sent back to the
    client
    that
    contains information about where it's session is located.
    Otherwise,
    you
    are just going to get round-robin each time.
    You can refer to the following page for more information:
    http://e-docs.beasys.com/wls/docs61/cluster/servlet.html
    Regards,
    Eric
    "Lei Tang" <[email protected]> wrote in message
    news:[email protected]...
    WebLogicCluster=machine1:7001,machine2:7001
    ConnectTimeoutSecs=20
    ConnectRetrySecs=2
    Debug=ALL
    WLLogFile=c:\tmp\wlproxy.log
    WlForwardPath=/test,/test1
    DynamicServerList=OFF
    I run two standone (Admin server) weblogic servers on machine1
    machine2.
    Then I deploy application test.war on machine1 first, then onmachine2.
    Should I make machine2 as a managed server and machine1 as an
    admi
    n
    server?
    Will this make the session sticky?
    Thanks,
    -Lei
    "Eric Gross" <[email protected]> wrote in message
    news:[email protected]...
    It would help us to know how you have iisproxy.ini configured.
    Sticky
    load
    balancing should work fine if you have the plug-in and
    WebLogic
    Server
    setup
    correctly.
    How have you setup the plug-in?
    Thanks,
    Eric
    "Lei Tang" <[email protected]> wrote in message
    news:[email protected]...
    There are two classes of scalable services: pure and sticky.
    A
    pure
    service
    is one where any instance of the application can respond to
    client
    requests.
    A sticky service is one where a client sends its requests to
    the
    same
    instance; those requests are not redirected to other
    instances.
    It seems to me that weblogic IIS proxy plug-in does notsupport
    the
    sticky
    load balancing.
    Could someone give me some information on how to make the
    proxy
    sticky?
    Is there configuration parameters for this?
    Thanks,
    -Lei
    .-. Mark Vaughn
    /V\ 7024 Corona Dr.
    // \\ North Richland Hills, TX 76180
    /( )\ [email protected]
    ^^-^^
    "Give a man a fish and you feed him for a day;
    teach him to use the Net and he won't bother you for weeks."
    Ben Woodbridge

  • IPlanet sticky load balancing question

    We have two iPlanet Application Servers v6.0 sp3 and two iPlanet
    Enterprise Web servers v4.1. All machines are on the same domain name.
    All machines point to the same LDAP server. The application has been
    installed on both App servers. Clustering has been configured in the
    App server Admin tool to be based upon system load. For non-sticky load
    balancing, all works fine, and session information is carried over
    properly. However, for sticky load balancing, hits going into either of
    the Web servers do not always go back to the App server that first
    started the session.
    The online iPlanet documentation says it can be done, but we have found
    differently. Has anybody else gotten this to work?
    Thank you,
    David Shade

    Hi David,
    With sticky load balancing enabled, when you execute the application first
    time it will go to any kjs depending on your load banancing criteria which
    you set (Round robin or server responce or whatever), this applies to only
    for the first time when you send request, afterwords it will be executed in
    that perticular KJS process only till that KJS is alive, whatever may be
    your LoadB creteria.
    You please kill that kjs and see, you will be able to see the failover.
    Feel free to mail me for any further information.
    Sanjeev,
    Developer Support Team iAS-India.
    David Shade wrote:
    We have two iPlanet Application Servers v6.0 sp3 and two iPlanet
    Enterprise Web servers v4.1. All machines are on the same domain name.
    All machines point to the same LDAP server. The application has been
    installed on both App servers. Clustering has been configured in the
    App server Admin tool to be based upon system load. For non-sticky load
    balancing, all works fine, and session information is carried over
    properly. However, for sticky load balancing, hits going into either of
    the Web servers do not always go back to the App server that first
    started the session.
    The online iPlanet documentation says it can be done, but we have found
    differently. Has anybody else gotten this to work?
    Thank you,
    David Shade--
    I have never learn not to learn...
    ------------------------------------------------------------------

  • Hi, Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

    Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

    Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

  • Sticky load balancing without clustering?

    I don't need any type of session replication. I just want to run two
              instances of Weblogic on one machine, one IP, two different ports.
              If I run a third instance of Weblogic for proxying on the same machine
              on yet another port, can I take advantage of the HttpClusterServlet's
              sticky load balancing capabilities if the two Weblogic instances I want
              to proxy between are not participating in a cluster?
              All we require is to have an IP & port that we can hit that will
              round-robin the HTTP requests between the two Weblogic instances, and
              send all subsequent HTTP requests with the same session to the same
              Weblogic instance it sent it to before. Can this work? Thanks in
              advance,
              mg
              Mike Gorman, Director of Architecture
              YOUcentric, Inc.
              Charlotte, NC
              704-643-1000 x518
              http://www.youcentric.com
              

    Thought I read somewhere that you must have different IP addresses for each
              server
              Mike Gorman wrote:
              > I don't need any type of session replication. I just want to run two
              > instances of Weblogic on one machine, one IP, two different ports.
              >
              > If I run a third instance of Weblogic for proxying on the same machine
              > on yet another port, can I take advantage of the HttpClusterServlet's
              > sticky load balancing capabilities if the two Weblogic instances I want
              > to proxy between are not participating in a cluster?
              >
              > All we require is to have an IP & port that we can hit that will
              > round-robin the HTTP requests between the two Weblogic instances, and
              > send all subsequent HTTP requests with the same session to the same
              > Weblogic instance it sent it to before. Can this work? Thanks in
              > advance,
              >
              > mg
              >
              > --
              > Mike Gorman, Director of Architecture
              > YOUcentric, Inc.
              > Charlotte, NC
              > 704-643-1000 x518
              > http://www.youcentric.com
              

  • NAS 4.0sp6 - sticky load balancing

    Hi,
    Can anyone tell me if sticky load balancing is required/necessary in a
    multi process (8 x kjs's) single threaded (each kjs has only one thread)
    environment on one machine. We seem to be getting concurrent session
    problems between kjs's.
    Platform: Solaris 2.6, NAS 4.0sp6
    Thanks in advance.

    In general no, but it depends on how your application is written.
    In your case, probably yes, but I am only guessing here.
    Session is usually distributed through DSYNC and therefore is
    serialisable. However, if certain programmers made their objects
    non-seriable then they are forcing the sessions to be stored locally and
    sticky will help with sending the requests back to the same engine to
    get that session.
    In your case, I wonder why you are only using 1 thread per kjs. I assume
    your application code is not thread safe and therefore you made the
    decision to run multiple kjs with single thread only. Following this, I
    believe you might also have programmatically made your sessions
    local/non ditributable (because of the thread safe issue), thus if this
    is the case you probably will require sticky load balancing.
    Tosh wrote:
    >
    Hi,
    Can anyone tell me if sticky load balancing is required/necessary in a
    multi process (8 x kjs's) single threaded (each kjs has only one thread)
    environment on one machine. We seem to be getting concurrent session
    problems between kjs's.
    Platform: Solaris 2.6, NAS 4.0sp6
    Thanks in advance.--
    Han-Dat Luc ([email protected])
    Senior Consultant
    SUN Professional Services (iPlanet)
    o .
    o .
    O _ ____ _ _
    (_) _ \| | __ _ _ __ ___| |_ TM
    | | |_) | |/ _` | '_ \ / _ \ __|
    | | __/| | (_| | | | | __/ |_
    |_|_| |_|\__,_|_| |_|\___|\__|
    e-commerce solutions
    Sun Microsystems Australia Pty Ltd

  • How can I get my excel spreadsheet to work in numbers

    How can I get this budget sheet to work in numbers when it's from excel.

    I couldn't get the picture of the whole thing it wouldn't load but you see where it say like 700.00 then below that it say 175.00 well that part works telling me what I need to know but when it get to where it says the 850 it stops working? it won't sum it out or something I'm not great with excel and this was sent to me by a first and it's our budget plan and I really need to be able to use it

  • Sticky Load balancing

    Does WLS 5.1 supports Sticky Load Balancing?
              Thank you.
              Rob.
              

    http://www.weblogic.com/docs51/classdocs/javadocs/weblogic/rmi/extensions/CallRouter.html
              - Prasad
              Rob wrote:
              > Looking at the online docs from BEA I found something that I think is what I
              > need. it is called Parameter-based routing
              >
              > It seems that WebLogic Clusters supports several algorithms to address this
              > kind of Load balancing. (something like sticky load balancing)
              >
              > The next text is from the online BEA's docs:
              >
              > Parameter-based routing
              >
              > It is also possible to gain finer grain control over load-balancing. Any
              > clustered object can be assigned a CallRouter. This is a plug-in that is
              > called before each invocation with the parameters of the call. The
              > CallRouter is free to examine the parameters and return the name server to
              > which the call should be routed.
              >
              > If this is correct (that this type of load balancing is slightly the same as
              > sticky load balancing) then the questions is now:
              >
              > What is exactly a CallRouter and where can I see an example of this or more
              > documentation.
              >
              > Rob wrote in message <[email protected]>...
              > >Does WLS 5.1 supports Sticky Load Balancing?
              > >
              > >Thank you.
              > >
              > >Rob.
              > >
              > >
              Cheers
              - Prasad
              

  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • How can I get my web cam to work in Adobe Connect ?

    This is actually an end user's question that I am having trouble answering to...
    We use Adobe Connect to give online language classes, the end user is one of the students.
    I cannot find the right Support answer to give him.
    Problem:
    My camera does not work when I connect to Adobe's rooms but camera works fine with other software.
    Even though I suspected my old camera was working fine, yesterday I went ahead and bought a new camera. 
    I thought perhaps my webcam software may have been a problem, so I bought a different type camera with different software. 
    Even after removing all the old software, same result:  
    I surmised the problem might be caused by my firewall and security software, so once I tried changing the permissions for Adobe, and my Webcam, but that didn’t work.   
    Another time, I restarted my computer right before class and then turned off my firewall completely so there would be no interference but to no avail. I’m totally perplexed.  
    Isn’t there anyone else experiencing a similar problem?   Has anyone else found a solution? 
    I run Windows Vista with McAfee Internet Security Software.  I always reboot the computer before class and open no other programs other than Google Chrome. 
    I now have a brand new Microsoft LifeCam Cinema Camera with LifeCam 3.5 Webcam Software. 
    I test my camera before going online.  It always works fine.   Then I shut down the camera program and login into class.   
    When I “connect webcam” in the room, the light on my camera comes on (suggesting that it is ON), but only a black image is transmitted to the room.

    Check to see if you have Google Voice installed. If so, remove it and see
    if your problem vanishes. If not Google Voice, check to see if you have
    any other communications software which interacts with your cam and
    disable it. This was the problem I had with a similar problem on a Mac.
    MosesJOI <[email protected]>
    10/13/11 12:08 PM
    Please respond to
    [email protected]
    To
    jsb152 <[email protected]>
    cc
    Subject
    How can I get my web cam to work in Adobe Connect ?
    Re: How can I get my web cam to work in Adobe Connect ?
    created by MosesJOI in General Discussion - View the full discussion
    Thanks a lot Heyward for the swift reply !
    I sent the advice out to the end user, but unfortunately this wasn't the
    solution.
    His reply is below :-
    The default resolution of my new camera is already set at 640x360, but I
    went ahead and tried several lower resolutions (e.g. 424x240; 320x240; and
    160x120) but none worked in the room - camera still showed up as black
    blank screen.  Also, as far as I can tell, I don’t have the option of
    adjusting the frame rate.
    I started playing around with my Internet Security Settings to see if they
    might be playing a role. So far, all to no avail.
    Hmm...quite a tricky one - webcams always are - maybe if he can find a way
    to adjust the frame rate (?).
    He's going to fiddle about with the settings a bit more and see if
    something does the trick.
    If anyone has had a similar problem and found an ingenious solution,
    please jot on a note on this thread.
    Replies to this message go to everyone subscribed to this thread, not
    directly to the person who posted the message. To post a reply, either
    reply to this email or visit the message page: [
    http://forums.adobe.com/message/3969561#3969561]
    To unsubscribe from this thread, please visit the message page at [
    http://forums.adobe.com/message/3969561#3969561]. In the Actions box on
    the right, click the Stop Email Notifications link.
    Start a new discussion in General Discussion by email or at Adobe Forums
    For more information about maintaining your forum email notifications
    please go to http://forums.adobe.com/message/2936746#2936746.

  • How can I get iCloud to accept my working Apple ID and password

    My Apple ID and password works for iTunes and App Store.  I'm trying to set up iCloud on my iPhone and iPad but i keep getting an error message that reads unsupported ID.  Apple ID must be in the form of email address (@me.com).  I don't have a MobileMe account. How can I get iCloud to accept my working Apple ID and password?

    I've also reset my password to my Apple ID. I still get the Unsupported ID and password.

  • Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hi deamayfield,
    Thanks for visiting Apple Support Communities.
    If your Music app is unresponsive, try restarting/resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Best,
    Jeremy

  • I just got a new itouch and i can't get imessage or facetime to work on my home network

    I just got a new itouch 4 and i can't get imessage and facetime to work on my home wifi network (Airport Express). I can't explain it. The itouch works fine otherwise uncluding the internet. Facetime and imessage work at the apple store so there must be something wrong with my home network. Please help if you can!
    iPod touch, iOS 5.0.1

    I changed the DNS to 8.8.8.8 as you suggested with no success, I even tried 8.8.8.8, 8.8.4.4 as suggested by others with no success either.  When I try and activate iMessage or Facetime, I still get the same message "could not sign in, please check your network connection".  The internet and Mail work perfectly fine on the iPod touch so the WiFi signal IS going through.  I am at a loss, any other suggestions would be more than welcome. Thanks!

  • How can I get my iPhone 5s to work in my 2015 outback

    How can I get my iPhone 5s to work in my 2015 outback?

    I Tried that and I can get calls out and in but no messaging.
    AWindow opens and says this feature is not supported  on this device
    my iPhone 4 worked fine   is it my iOS?

Maybe you are looking for