Can't open video on ipad

Can't open a video when someone emails it to me on ipad mini any suggestions?

iTunes Store: Viewing and downloading HD content on iPad - http://support.apple.com/kb/HT4095 > Movie Rentals on iPad > *Movies rented on iPad cannot be transferred to other devices and can only be viewed on iPad. * An Internet connection to the iTunes Store is required to authorize playback of movie rentals.

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