Can't play Words with Friends on FB in Firefox (letters won't drag) but I CAN play in IE.
Don't really know what else to add. I have a laptop running Windows 8. I tried re-installing Firefox, but still no luck. I just can't drag the letters -- but the game works fine when I use IE.
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.
Similar Messages
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There is a particularly intrusive BMW app advert that pops up when playing Words with Friends that I can't get rid of. There is no exit option (most unethical). Any solutions for getting rid of the advert out ther?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
First, let me say I have the latest version of Firefox and Adobe Flash Player and Java Script. When I click to play Words With Friends (on pc) my computer starts racing and sounds loud and every thing freezes. If I try to click on slider or anything else, it says Mozilla Firefox (not responding), then it takes several minutes and a box pops up that says something about a script, do I want to continue or ?(I can't remember), after I click continue, I can play the game, but, at any given time Firefox will stop responding again!! A box also pops up from AVG saying that Firefox is using too much memory. Just an aside, I can play Scrabble on Facebook without any problems whatsoever. Please help, it is driving me crazy. Thanks
Sounds that you are missing the plugin that is used to play those videos embedded in Firefox.<br />
Your system details list doesn't show any media player plugin, so you will either have to check if the plugin(s) are installed, but disabled or install missing plugins.
*https://support.mozilla.org/kb/Popular+plugins
You may need the new WMP plugin (np-mswmp.dll) because Flash always uses a dedicated player to play the videos and would never offer to save videos directly unless an extension is used.
* https://support.mozilla.org/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
* http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin -
My 5s screen is 3/4 faded. I haven't dropped it and it hasn't got wet. It just began to fade as I was playing words with friends. Any solutions?
Just the game or the phone as a whole? My guess is you have a hardware failure but there are a few things you can try if it's software such as resetting your phone or doing a restore. To reset press and hold the Home and Sleep buttons for about 10 seconds or so until the Apple logo reappears. To restore do a backup before proceeding:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes - Apple Support -
I have a macbook pro and a ipod and yesterday while I was on my laptop on Facebook playing words with friends with my daughter who was on the iPod playing under her user name it seems that they combined into one profile. what happened? they used to be separate and we could play against each other but now it says its the same user for both even though I signed in on facebook with my log on and she was on her ipod with her profile. can I fix this?
You might need to be asking the folks at Facebook.
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SInce downloading iOS i have not been able to play words with friends in landscape mode, emailed zinga and they cannot find a reason why. Before download i always played in landscape mode. People i know are also finding the same problem, even family, it rotates on other apps etc but not this,it will turn upside down but still in portrait mode, i and others have paid for this game for ad free. Help. Please
This would be an app issue, not an issue with Apple. If you can flip it upside down, your accelerometer is working fine and can sense what position you are holding you iPad, however, the app isn't allowing it to rotate. Just give them time, and I'm sure they'll come out with an update for the app that will have it working again.
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When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no icon)
Hey linfrommi,
Thanks for the question. I understand that you are having trouble locating some application after the update to iOS 7. To troubleshoot this issue, let’s reset the home screen layout of your iPhone, which should move all of your applications to the second “page”:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
Thanks,
Matt M. -
When playing words with friends keys keep sticking and it takes ages to transport, any suggestions?
When playing words with friends the keys keep sticking and will not move for several seconds, driving me crazy, any suggestions?
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo. -
How do I get rid of annoying pop ups & ads while playing words with friends on my IPad?
How do I get rid of annoying pop ups & ads while playing words with friends on my IPad?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
on my I pad 1 when I touch app to play words with friends , the box comes up to put my apple ID in witch it did not do before. when I put it in the game shuts off
Hello RobertRueckert54321
Try logging out of all the services that require your and his Apple ID. Navigate to Settings > iCloud, scroll down and tap Delete Account it will ask to either keep data on your iPad or remove it. It is up to you on how you want to proceed but I would recommend keeping it. Also Sign out of Settings > iTunes & App Store and then sign back in.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
Regards,
-Norm G. -
I play Words with Friends HD Free on my I pad. The game locked up and I deleted from my I Pad. When I tried to download it from purchased or free downloads it won't download. I had done this before but not since updating to IOS 7.02. I need help please.
I don't know if this will work but it's worth a try. Sign out of your iTunes account on your iPad, restart the iPad and sign back into your account.
Go to Settings>Store - tap on your Apple ID and tap on sign out. Restart your iPad and then sign back in via Settings>Store - tap on sign in and enter your email and password. -
I upgraded my Words with Friends HD from free version topaid version. Can I transfer my existing games to the new version?
Your games are stored on the Words with friends server, they should automatically load into your updated app when you sign in / login.
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Help with Words With Friends Oh Snap notices and my Mac Mini 10.7.5.
Did Apple charge you $95?
Run this and post the results here:
EtreCheck
Run this and see if you have any malware.
Adwaremedic: Removes all known adware from your Mac -
iPod "kicks me out" of apps and goes back to the home screen. This esp happens when using words with friends. Is there a solution?
- See:
iOS: Troubleshooting applications purchased from the App Store
- Next restore from backup
- Then try restore to factory settings/new iPod -
My screen locks up while playing words with friends..any idea why?
My screen goes dark while playing and I don't know why or how to fix it. It comes back eventually.
Just the game or the phone as a whole? My guess is you have a hardware failure but there are a few things you can try if it's software such as resetting your phone or doing a restore. To reset press and hold the Home and Sleep buttons for about 10 seconds or so until the Apple logo reappears. To restore do a backup before proceeding:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes - Apple Support
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