Can't start apps bought in Mac App store

One of the users (my son) on my Mac is having trouble running programs bought on the Mac App Store.  The account has parental controls "on" but as far as I can tell, all programs from the app store have been set so that they can be run.
If I restart the computer and log in as that user, the app can be run, but later on it won't start.  Is there a preferences file that can get corrupted?  Is there another way to fix this?
thanks!
Dan

Thanks for the suggestion.  I tried this but it did not fix the problem.
I did try turning off parental controls, which enabled me to run the program.  I then turned parental controls on for the account, and am still able to run the program.  I have had this behavior before though - something I do lets me run the program for a short time, but the problem returns a few hours later.  I'll try it in the morning and see if it still works...

Similar Messages

  • I' can't open app store and calendar on mac book pro maverick 10.9.1 ใครสามารถตอบเป็นภาษาไทยได้จะขอบคุณมากครับ

    I' can't open app store and calendar on mac book pro maverick 10.9.1 please help me ใครสามารถตอบเป็นภาษาไทยได้จะขอบคุณมากครับ

    SOLUTION:
    Delete These Files:
    /Library/Caches/com.apple.appstore
    /Library/Caches/com.apple.storeagent
    /Library/Preferences/com.apple.appstore.plist
    /Library/Preferences/com.apple.storeagent.plist
    /Library/Cookies/com.apple.appstore.plist

  • Stuck in a limbo: can't install Safari or Lion/Mountain Lion, can't access App Store

    If someone would take up this challenge and attempt to solve it with me, I would appreciate it! I have troubleshooted for 2 days now to no avail.
    This is what happened:
    1) I accidentally installed Safari 6.0, even if I have Lion 10.7. which doesn't run the new version
    2) This disabled my use of Safari and my access to App Store
    3) With a combination of AppDelete + Pacifist I tried deleting all Safari files, and re-installing old Safari 5.4 from scratch.
    I rebooted, repaired permissions and did a disk check.
    4) Rebooted again, tried to open the newly installed Safari, but it gives an error:
    "Check with the developer to make sure Safari works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."
    5) At this point I thought to revert back to a previous point in Time Machine. Unfortunately all the points in Time Machine somehow showed Safari 6.0 (even a month-old points), so reverting back to an old point didn't help.
    6) I try logging into AppStore to upgrade to Mountain Lion, but I can't do that, since it needs Safari to run and I don't have a Safari anymore!
    7) Now I tried re-installing Lion from restart + cmd+R, and it asked for Apple ID to start the installation.
    --> At this point I am getting desperate, as this computer was purchased second-hand, so I don't have the Apple ID used to install Lion!
    8) I try searching for Apple's official support, but obviously my warranty has expired, besides it's based in another country so they can only call cellphones from that country!
    So I cannot enter App Store; reinstall Safari; reinstall Lion; or upgrade to Mountain Lion. I have no access to Apple official support. I currently work in a developing country with limited access to any MAC support.
    I don't know what to try anymore!
    - How can I enter App Store without Safari?
    - How can I reinstall Lion without the original Apple ID?
    - How can I upgrade to Mountain Lion without App Store?
    I'm STUCK! Please help!!

    Anyone?
    I finally managed to download the newest combo update and installed it successfully!
    However Safari still doesn't open. It keeps saying the following:
    Check with the developer to make sure Safari works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
    I also finally got access to App Store: but the download of Mountain Lion doesn't complete, because it seems to need Safari.
    So I'm still stuck with the two issues:
    i) Safari doesn't work, and I can't get it to work unless I can reinstall/upgrade the OS.
    ii) I can't upgrade the OS without Safari!
    --- unless someone knows a way to install Lion/Mountain Lion _without_ Safari??
    Thanks for all your help!

  • Hello apple guys, i can't open app store, reminders, contacts, mail(crash), maps, Image Capture, and other apps that comes with Mavericks OS, how i can solve this problem?

    hello apple guys, after installing OS X Mavericks, i can't open app store, reminders, contacts, mail(crash), maps, Image Capture, and other apps that comes with Mavericks OS, how i can solve this problem?

    So is this the way Apple works now? Not solving customers problems? I'm sure so many users have had this problem. I've had, and I reinstalled Mavericks 3 times. Works fine for some days and then several Apple Apps stop working. Is that a way to force us ti update to Yosemite? (I don't want to) and then pay to update some third party programs (i.e. Pro Tools). Also, there are so many 15" MacBooks Pro with graphic problems and of course the guys at the Apple Service Centers always say: "It's the logic board, you can have it replaced, but it's so expensive I would recommend a new Mac".  I really, really miss Steve Jobs!

  • Can not open app store in iPad 3

    why I can not open app store in iPad 3

    IF you get app update notifications, are you able to use the App Store from the Updates Tab? Try closing the App Store and reset your iPad. You will not lose any data.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?

    I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?

    If you don't have it then you will have to reinstall Lion:
    Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it isthree times faster than wireless.
    Then you can download and install Yosemite if your computer meets the system requirements:
    Upgrading to Yosemite
    You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
    Upgrading to Yosemite
    To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks/Yosemite - System Requirements
          Macs that can be upgraded to OS X Yosemite
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • I can't open App Store in my OSX Lion

    Hi there, hope anyone can help
    I can't open App Store in my OSX Lion. The icon somehow changed to some kind of plain paper.
    Every time I open it, it comes to the dock, bouncing, but then gone and App Store is not open.
    There is no notification window or something like that. I did not change anything, it just changes itself somehow.
    Anyone have similar experience?
    Hope someone can help me.
    Thank you so much

    You need to restore OS X using OS X Recovery
    Startup your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities to restore OS X.
    That will reinstall the App Store for you.
    message edited by:   cs

  • Were can I download App Store for 10.5 and PPC?

    Were can I download App Store for 10.5 and PPC?
    Also all other legacy software, apps, etc.

    I think if you check the App Store came out with 10.6.6
    Either way it requires an Intel Mac.
    Allan

  • Can not open app store on macbook pro/imac after installing Mavericks

    I have just installed Mavericks on both a Macbook Pro and an iMac. I use the same Appleid on both.
    But now I can not open App Store
    I have tried clicking on the App Store symbol in the dock, starting it from the program folder in a Finder window, and starting it from the Apple menu. The result is the same: Nothing happens except that the menubar that was active before the attempt becomes inactive (dark). There is no App Store Window, and no App Store menubar.
    I have one idea why this happens. I removed the "OS X Mavericks" from the list of downloads/purchases in App Store by misstake before I installed Mavericks. If that is the problem how can I solve it?

    Ok, now it works again. I got a Notice that I could update some applications and I answered that I wanted to do that. Then, when I tried to start App Store the menubar showed up but no window. I choosed "Windows - Minimize", exited App Stored and started it again. And now it works - on both computers!

  • OS X Mavericks, problems with all apps, can not open App Store, messages, contacts, face time etc... only safari, iTunes, mail can be opened....

    Can not open App Store, messages, contacts, face time, contacts, photo booth etc... only safari, iTunes, mail can be opened.... help me.

    Lanny here are the startup key sequences on wired keyboards to know for future reference:
    SHIFT - safe boot.
    command-S single user mode to run fsck
    command-R to run a recovery boot.
    command-option-P-R to reset the PRAM on Macs younger than 4 years, or whose PRAM battery is younger.
    command-option-O-F to boot into open firmware.
    D key to boot hardware test on an Intel Mac - for pre-July 20, 2011 Macs, this means having the original installer discs.
    Option key - Startup Manager.
    Option = Alt key on Windows keyboards.
    Command key may be Windows key on Windows keyboards, or cloverleaf or Apple logo key on Apple keyboards.
    Other startup sequences are here:
    http://support.apple.com/kb/ht1533

  • Can not access app store

    i can not access app store icon from my mac book pro
    last time it is no problem

    Thanks brother
    The icon not disappear, but can not open, just shaking icon

  • We can not connect app store

    I write icloud account . But ı can not connect app store.how can ı achieve to connect app store.please help me:((

    iCloud is not the same as the App Store, so you cannot find it via www.icloud.com. If you want to access the App Store, then please open the App "App Store" on your iOS device or visit the App Store on the Mac/PC by using iTunes.

  • Everytime I start App Store it slows my machine

    Everytime I start APP store it brings my Macbook to a halt.
    Activity monitor has 4 or 5 processes for app store running at high CPU
    It will eventually run but takes an age to get stable
    As soon as I kill APP store processes in Activity Monitor everything returns to normal
    OSX 10.9.2  Macbook later 2008 2.4Ghz Intel Core 2 Duo  8Gb RAM 256GB SSD

    Please post a screenshot that shows what you mean. Be careful not to include any private information.
    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • Hi, ihave problem that i can't find app store in my computer can you please help me?

    hi, ihave problem that i can't find app store in my computer can you please help me?

    alikhandro wrote:
    thank you, but the problem is when i tried to install 10.6.6 always find update and can't install it he asked me for 10.6, can you please help with the direct link that i can install 10.6
    Check that your current Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Specs:
    http://support.apple.com/kb/SP575
    If it does... then you need to Purchase and Install Snow Leopard Disc,
    Mac OS X 10.6 Snow Leopard

  • OS X update failed and now i can't launch App Store and Mail.app

    Today my Mac offered me to update OS X.
    During update there was unknown error and known I can't launch App Store to finish update. Mail.app also doesn't work.

    I've just download http://support.apple.com/kb/DL1641 and installed it. This helped me.
    Thank ypu for advice.

  • Since I update my iPhone 5 to the new version and lot of problems arise and I can't open app store

    The new version IOS 7.0.3 very bad and I can't open app store always said (can not connect to app store) and I can't update badoo for example and when I erased it to reinstall again I couldn't open app store ... It's very bad new software and I want to return back to the old version , it was better

    https://discussions.apple.com/thread/5983517?start=0&tstart=0

Maybe you are looking for

  • Applets and Browsers

    Does anyone know why a very simple applet works correctly with applet viewer, but does not seem to do anything with Internet Explorer 5.0 or FrontPage 2000? Here a simple applet and html that I am using. //Applet Template import javax.swing.*; //has

  • Changing a shot-date without losing the order in PSE8

    I'm a new user of PSE8 and have tripped over an annoying problem. I have a couple of thousand old family photos that I had scanned and am now organing.  Besides the normal tagging and adding a caption, I want to override the scanned date (which is wh

  • How to Optimize Quality of DVD Video using Premier 6.5

    I am looking for some advice how to get the best video quality on the MPEG-2 DVDs I create. I capture my MiniDV video into Adobe Premiere 6.5 in AVI format using a D-Link (at least 2 years old) 1394 fireware card. I set my default projects settings t

  • How to integrate OMR into Apex app?

    Hi guys, My app would be ideal for OMR data entry.  OMR is Optical Mark Recognition.  Remember marking answers on tests by coloring in bubbles?  That's what I'm talking about.  ScanTron is the market leader in the field.  Anyway, can anyone share adv

  • Why does Photoshop produce images that are from source data Photoshop can't read?

    I am getting this message "This image was generated from source data that Photoshop cannot read.  That data will be discarded."  When I open the image the data that has been discarded consists of the layers that were created in Photoshop.  I don't un