Cannot access my blackberry hub nor make any settings/configurations to my device

Hi
Yesterday my device started giving me problems which I have never experienced before. It firstly deleted my call log, then when I restarted it completely two days later it reset itself. I cannot access my emails nor configure my mailbox, my contacts are all gone, I cannot access my blackberry hub as it has been saying "preparing blackberry hub" for almost the whole day and I cannot send text messages or anything. Even if I restart it-with or without extracting the battery. Nothing happens. I haven't done any software updates lately. PLEASE HELP!!!

Hold down the power button for 10 seconds to reset the phone.
Try this first and if issue persists consider the options below if possible.
http://docs.blackberry.com/en/smartphone_users/deliverables/47561/als1342454190100.jsp
This resets to factory settings.
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34045&sliceId=2&docType=kc&noCo...
This reloads the OS.

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Hey ahmed_mh1,
Welcome to the BlackBerry Support Community Forums.
Thanks for the feedback.
Currently BlackBerry World will take the localization settings from the APN settings on your micro SIM card.
If this does change in the future, I would suggest checking for updates at www.blackberry.com/appworld
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
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