Cannot run CWS Cralwer Job

Hi,
We are trying to run a CWS NT File Crawler to remotely crawl files in. However, we got the following error in the job history:
Error in attaching to container node Crawler Start Node to get child documents and containers: IDispatch error #19880 (0x80044fa8): [The SOAP Connection stopped executing method urn:plumtree-com:ContainerProvider.Initialize after 1 attempt(s). Last error: The SOAP Connection timed out while communicating with the server during attempt 1.]
While on the PTSpy I got this warning when I run the crawler
AddrResolver::HostAddrData::InitCallback() - Unable to resolve "blah". GetLastError() = 122
AddrResolver::GetHost("blah") - Can't resolve name to IP address!
However, I can access blah through the internet and could ping it.
We've been having SSL problems but solved by installing certificates. I just wonder if anybody have the same problem before and able to solve it?
Thanks,
Joshua

How do you install certificates?
We are using in internal CA and I am getting the following error message:
2696 07-26 12:53:12 Error WebDownloaderParallel.dll 1220 2752 SSLChannel.cpp(634) Fatal error establishing secure channel on socket 2071 Status = 0x80090325 (The certificate chain was issued by an authority that is not trusted.
Thanks
Wolfgang

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