Change passwords after using LDAP authentification

It seeems that we have successfully set up a Portal server using external authentication. But somehow, no one can change his/her own passwords after logging into Portal. The error message is "the user does not have the privilege to perform this operation. (WWC-41661)". Is there any special setting needed to be done on LDAP for this?
Thank you for any advice.
Zhuang Li

Hi,
We upgraded our company email server, which effectively runs our email, DNS, Open Directory with dozen users. Last night the system was upgrading from 10.10.2 to 10.10.3, which seemed rutine.
The upgrade process hung while it was finishing the installation and didn’t finish. Upon reboot, it looked OK and needed to upgrade the OXS Server to 4.1 from the previous version. Which I proceeded and completed.
Since then we have lost all of our users accounts and can’t access the email data. Tried to reboot from the backups and it seems that the somehow when booting from external backups 10.10.2, we get a message that the OXS Server is not compatible. Our backups are usually done using Carbon Copy Cloner. 
Not sure what to do, help is greatly appreciated. While I can recreate the users, I don’t want to damage the email data.
Many thanks,
/Oliver

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