Charged for downloading an App from Top Free
I got charged for downloading an App which is among the Top Free section. How can I get a refund?
So the entire time that you saw a price on the button and Buy on the button, you didn't realize that you would be charged?
The iWork apps are normally paid apps unless you qualify for them for free. And when you qualify to get them free, the button says free.
You will receive an emailed receipt for the purchase. Use the Report a Problem link to make your request for a refund. It may or it may not happen. Apple considers all sales final.
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I have been charged for downloading Indira Budiman from itunes multiple times, how to report to itunes? Is anybody else also having problems like this? And also need to know how to block them from charging again?
I don't know who/what Indira Budiman is, but you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's an app then does it allow you to make in-app purchases within it ? If it does then you can turn off in-app purchases via Settings > General > Restrictions on your device. -
My apple ID for the app store is changing for downloading different apps from the app store?
The previous apple Id which i have not entered for more than 3 months is reappearing for when I want to update snapchat? I downloaded a game and it was fine but I've constantly signed in and out but for snapchat I have use the other apple ID, which I don't want to. It is an Iphone 4 and has got IOS 7.
Apps are tied to the apple id that was used to purchased the app.
YOu can try deleting the app and reinstalling with your new apple id. -
Dear sir
am using i6+. Iam facing some problems regarding apps download . I just start using iPhone.
my problem is when i go for download some apps from web page I can't download only some zip shows on 2nd web page i mean whin i click on download link for som app atumaticaly open another broswing page and zip and app name shows but I can't install that app in my iphone .
all thes apps very important for my business.
kindly sugest me how can i insttal these aaps in my iPhone.these apps not avlable in google play store and itune app store .
wat can i do ?The ONLY apps that can be installed will be found in the iTunes app store.
You cannot load any other apps at all. -
Will i be charged for downloading it from my account which had the app while it was still free?
Some apps are written for the iPhone. Some are written for the iPad. Some are universal and will run on both.
That app is NOT universal. That means you must purchase a separate version of the app for iPhone and iPad. The iPad version will NOT run on the iPhone.
In these cases, the iPhone version of the app usually WILL run on the iPad, but it will be window-boxed when running (or expanded and unable to take advantage of the iPad display).
Pay attention when making a purchase if you want it to run on both. If it does not have a + in the price box, it is not universal. -
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I am not able do download any apps from my app, be it paid or free. I don't see an icon for eg FREE to download an app. I just upgraded to i07 0.2, pls guide if there is some miss in setting..
Jinut21 wrote:
I am not able do download any apps
What happens when you try...? Make sure you are in the iTunes Store for your Country...
If you are... and have a Valid Payment Method associated with your account...
Try This...
Close All Open Apps... Sign Out of Your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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Why was i charged 89.57$ for downloading facebook app(free)
Why was i charged 89.57$ for downloading facebook app(free)
That's not right.
Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us
Even if Apple placed a "hold" on your iTunes account, it shouldn't be that much.
iTunes Store & Mac App Store: About credit-card authorization holds -
HT204266 I have been charged twice for downloading an app what do I do?
I have been charged twice for downloading an app and it wasn't the cheapest of spa- how do I resolve this?
There is a link "Report a Problem" on the email order receipt sent to you from Apple..
S -
Recently I download as app from the CDC that was listed as free, but I had to obtain it by entering a payment method. Is this normal or was the CDC incorrect by saying it was free?
There's a way to make an apple ID without a credit card. But if you already have one...well, you already have one. Starting over from scratch would probably be more trouble than it's worth.
The logic flow seems to be the presumption that 'everyone' will eventually purchase something, so just start the account with a payment method, even if that payment method sits there unused for months/years. -
Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store
http://support.apple.com/kb/ht1918
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Hi how I get the refund from the unauthorised in app purchase? I just bought the phone at yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
NOT at mine or anyone else's here
This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
Did you not work that out when you agreed to the terms of use of this community when joining today -
I can not update/download an app from app store by using my iphone 4s. I try every method by re-setting date/time and reboot the phone etc.NO Help.
The icon will change to blank keep waiting & can not go in & use in. Anyone have solution for this. pls help me...tks.local indicates local activity by the computer host Williams-macbook-pro.local=hostname@domain . The UID of 501 is the standard UID of a local computer administrator.
Copy and paste this little script in your terminal:
if [ "SSH_CONNECTION ]; then
echo I am remote
else
echo I am local
fi
A return of "i am local" ensures there is no remote connection to your machine (through SSH).
In the future, to avoid remote entry, I would recommend not posting your IP address though. -
I am trying to download FREE apps for my Ipad Mini however iOS is constantly asking me to verify my Bank Card details and not proceeding to download the app despite being free. Any help please ?
It just could be this;
Bank card authorization holds -
http://support.apple.com/kb/HT3702
If you can you can choose the None option and only put the card info in when you want to buy something. It also makes your account less suceptable to hackers as there is nothing that they can use to buy anything.
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