CIC Activity and Sales Order Link Tables?

Hello Experts,
Can somebody let me know the CRM Customer Interaction Center(CIC) activity and its leading Sales Order Link tables or the data model?
If somebody could point me to CRM CIC Data model it would be real helpful.
If you have any document please send it to [email protected]
Thank you
Arun

Arun,
You should be able to use the document flow function mod : 'CRM_DOC_FLOW_READ_OB' to get any leading documents
CALL FUNCTION 'CRM_DOC_FLOW_READ_OB'
     EXPORTING
       IV_HEADER_GUID = wa_activity_guid
     IMPORTING
       ET_DOC_FLOW_WRK = lt_doc_flow.

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CProjects and Sales Order link

Hi,
We are currently using cProjects for the purpose of Resource allocation. As a part of process, projects are primarily created in SAP and they automatically gets created in cProjects. However, the management has now decided to use it for tracking Revenues against these projects. I have done the necessary changes in the Object Link and the Sales Orders can now be searched manually at all the levels i.e the Project Definition, Phase and the Task level. However, can somebody let me know that
How can all the Sales Orders created in SAP automatically gets. linked with the cProjects in EP.
Secondly, currently all Sales Orders can be linked to any cProjects irrespective of the fact whether the Sales Order carries that particular project or not. Is there a check that only line items with the relevant WBS gets linked in cProjects.
Waiting for your reply at the earliest.
Thanks & Regards,
Gaurav

Hi,
it is possible to update the object link automatically with a newly created sales order....however, you have to more or less build this yourselves...
(we have this working in our own RPM 4.5 system!)
Yours,
Miel

Job and Sale order link

If i created a link between a job and a sale order and the quantity completed is reserved against that sale order...however if there is a requirement to despatch the completed quantity against another sales order how would i cater this issue..

Go to reservations form, query the reservation details based on supply / demand (Sales order) / item.
Once you find the right record, Goto tools -> transfer demand and you can link it to new sales order which needs to be shipped on priority.
Hrishi

WBS element , Production Order and Sales Order Link

HI,
I have to get the name of the customer mentioned in the sales order. In Sales order line item assignment WBS element has been assigned as this is a sales order for customer specific.
Now I am doing MRP run against WBS element and getting the planned order.
After that i am doing Conversion of planned order into production Order with transaction code MD04.
In the production order, Assignment tab WBS element is showing.
My query is that against the WBS element and that particular production order how can i trace sales order as well as the customer name.
Note: The WBS element can be assigned to more than one sales Order line item.

Asutosh Mahapatra,
Since each production order is created for 1 unique Sale order number you should see the sale order number on the header screen in production order ( General data tab). Also customer number & name will appear there.
Hope this helps. Else please come back.
Thanks,
Ram

SD-How to find table of link between delivery and sales order?

Hi Experts,
I have a requirement as below.
In LIPS table (SD document: Delivery: Item data), in this table has one kind data.
One record has maintianed 2 fields PSPNR(Project definition (internal)) and PS_PSP_PNR(Work Breakdown Structure Element (WBS Element)).
How to find sales order number of the above record? Could you tell me which table link the delivery item data and sales order number?
Thanks a lot,
Frank

Hi frank
Check the following tables VBAP , VAPMA , VBUP . It may help you
Regards
Srinath

SD-How to find table link of special delivery and sales order number?

Hi Experts,
I have a requirement as below.
In LIPS table (SD document: Delivery: Item data), in this table has one kind data.
One record has maintianed 2 fields PSPNR(Project definition (internal)) and PS_PSP_PNR(Work Breakdown Structure Element (WBS Element)).
How to find sales order number of the above record? Could you tell me which table link the delivery item data and sales order number?
Thanks a lot,
Frank

hi,
check this.
[https://forums.sdn.sap.com/click.jspa?searchID=20150250&messageID=3784069]

Sales Order no and IDOC No Link table for Sales Out bound IDOC ORDRSP

Hi Friends
How to find Sales Order no and IDOC No Link table for Sales Out bound IDOC ORDRSP.
Thanks in Advance.
SR

Hi
If the idoc is managed by message, the link are stored in GOS (Obeject Service)
U can try to use the function module NREL_GET_NEIGHBOURHOOD
If you put
IS_OBJECT-OBJKEY = <sales document>
IS_OBJECT-OBJTYPE = <business object> (I think BUS2032)
the function returns the idoc
or if you put
IS_OBJECT-OBJKEY = <idoc number>
IS_OBJECT-OBJTYPE = <business object> (I think IDOC)
the function returns the sales order
You can investigate that function module in order to find out the tables
Max

Purchase order and sales order table name

hi al,
i want to know purchase order and sales order table name in abap.
thanks
varun
Moderator message: please do some own research, this should not take too long.
Edited by: Thomas Zloch on Jan 27, 2012

Hi Sunrag......
If your PO is linked with SO. Then you can fetch customer name easily by FMS in PO.
From there you ca gte the Customer Name into your PLD and it wont hang also.....
Regards,
Rahul

Link Between Service Notification and Sales Order

Hi All,
In our business process, we will create sales order from Service Notification and we can see the same in the Document flow. But when i check in the VBFA table, there are no entries. I would like to know how the document flow is updated without updating the VBFA Table or is there any other table gets updated for this flow.
Please guide me.
With Regards
Vinu.N

Hello Vinu
For one Sales Order # figures in Notification header table- VIQMEL-VBELN.
Similarly Notification # figures in Sales Order Header table- VBAK-QMNUM
That is a solid link right there.
I Also guess technical objects like Equipment, Serial number also form link between the Sales and Service Documents.
Also check out the logic in document flow program RIBELF20, may be it will give you the clues to the problem.
Hope this helps.

Link between Accounting Document and Sales Order

Dear SD Gurus,
How to find the Sales Order number and Sales Order Item from the accounting document- like document types DZ, DG, ID etc.
Kindly specify the table links and fields to fetch the above details
Regards
Vimal

Link Between SAP SD, MM & FI
The link between SD and MM :-
1. When you create sales order in SD, all the details of the items are copied from Material master of MM.
2. MRP and availibility check related data is also taken from MM although you control this data in SD also.
3. While you create inbound/outbound delivery with reference to a sales order,the shipping point determination takes place with the help of the loading group, plant data, shipping conditions etc. This also refers to Material Master.
4. The material which you are entering in a sales order must be extended to the sales area of your sales order/customer otherwise you cannot transact with this material.
There are many such links between SD and MM.
Now the link between SD and FI :-
1. Whenever you create a delivery with reference to a sales order, goods movement takes place in the bacgground. eg. In case of standard sales order, you create an outbound goods delivery to the customer.
Here movement 601 takes place. This movement is configured in MM. Also, this movement hits some G/L account in FI. Every such movement of good s hits some G/L account.
2. The accounts posting in FI is done with reference to the billing documents (invoice, debit note, credit note etc) created in SD. Thus this is a link between SD and FI
3. Tax determination: In case of a tax determination also, there is a direct link between SD and MM
SD Integration points with other modules
SD module is highly integrated with the other modules in SAP.
Sales Order
Integration Points Module
Availability Check - MM
Credit Check - FI
Costing - CO/ MM
Tax Determination - FI
Transfer of Requirements - PP/ MM
Delivery & Goods Issue
Integration Points Module
Availability Check - MM
Credit Check - FI
Reduces stock - MM
Reduces Inventory $ - FI/ CO
Requirement Eliminated - PP/ MM
Billing -
Integration Points Module
Debit A/R - FI/ CO
Credit Revenue - FI/ CO
Updates G/ L - FI/ CO
(Tax, discounts, surcharges, etc.)
Milestone Billing - PS
Return Delivery & Credit Memo -
Integration Points Module
Increases Inventory - MM
Updates G/ L - FI
Credit Memo - FI
Adjustment to A/R - FI
Reduces Revenue - FI
SD Transaction Code Flow:
Inquiry / Document type IN
Tcode for creation VA11,VA12,VA13. tables VBAK,VBAP
Quotation / QT
Tcode for creation VA21,VA22,VA23. tables VBAK,VBAP
Purchase Order PO
Tcode for creation ME21,ME22,ME23. tables EKKO,EKPO.
Sales Order OR
Tcode for creation VA01,VA02,VA03. tables VBAK,VBAP
Delivery LF
Tcode for creation VL01,VL02,VL03. tables LIKP,LIPS
Billing F2
Tcode for creation VF01,VF02,VF03. tables VBRK,VBRP
The SD & FI link is established through mapping of appropriate G/L accounts through T.Code: VKOA
Regards,
Rajesh Banka
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Link between Delivery and Sales Order Schedule Line

Hi Gurus,
I have a requirement in which i need to display quantity and amount at schedule line level and also the delivery and delivery item for each schedule line.
For example, if there is a sales order O1 and item 10 for which we have 3 schedule lines and 3 deliveries as well say D1, D2 and D3.
Report should be something like this
Sales Order    Item   Schedule Line    Delivery    Del Item   Confirmed Order Qty
O1                 10      1                       D1           10            5
O1                 10       2                      D2            10            5
O1                 10       3                      D3            10            4
How can i determine that a particular delivery corresponds to which schedule line of that saler order-item?
We have the link between delivery and sales order but is there any way that we can get the link of delivery at schedule line level?
Please help.
Regards,
Gaurav

Hi,
I suppose you must check with SD functional consultant and the post should also be in the logistics SD forum and not BI. But I suppose there is know specific link between the schedule line of SO to the Delivery. It is more like a bucket flow for ex.
Sale order   Item    Schedule line qty
SO1            Item1     Sch1            10
SO2            Item1      Sch2           10
Delivery Item QTy
DO1       IT1   15
DO2       IT1    5
In this case qty 15 is distributed over both SO1 and SO2, and SO2 ITem1 Sch2 has link to both the DOs
So I am not sure if you can establish a one to one link, please check with your SD consultants.
Regards,
Ashwin G

Link between PO and Sales Order?

Hi,
I have an issue..I need to send an idoc containing PO with fields (like ebeln, lifnr...etc). Along with this PO, I need to send a field 'customer po number (vbkd-bstkd)' from sales order.
Could you please help me out to find out the link between purchase order and sales order? how to fetch customer purchase order number from po number?
Also what is the difference between Purchase order number and Customer purchase order number?

The customer purchase order number is the number of the purchase order which you get from one of your customers. This number is copied in the sales order, for future reference.
On the other hand, the purchase order is the order you send to one of your vendors.
Thus the sales order and the purchase order are two indipendent objects. The customer purchase order number does not reference any document on the ERP. Therefore you can't link a purchase order to a sales order.
Refer to the SAP Solution forum SAP ERP Sales and Distribution (SAP SD) for this kind of questions.
Regards, Davide
Message was edited by:
Davide Cavallari

Tell me the link between Purchase Requisition and Sales Order Number

tell me the link between Purchase Requisition(MEREQ_TOPLINE-BANFN_EXT) and Sales Order Number(COBL-KDAUF)

Hi Puja,
If you have created sales order for matrial which has both procurement type,after MRP run you will get
planned order.This planned order you can convert to purchase requisition for external procurement or
subcontracting.
You will find sales order number in details of purchase requisition ( ME52N) in Account assignment tab.
Hope this help you.
Regards,
Raja

Prod. order and sales order order link-MTS sceanrio

Hi dudes,
My client is using both MTO and MTS scenarios,
to customize a report in costing they want link between production order and sales order. Its readily available in MTO sceanrio but in in Make-to-Stock scenario how to get this link.
Please if any enhancement or some other way to get it..
thanks in advance...
Robert.

Robert,
I will assume that you have already informed your client that this report is nonsense (Make to Stock by definition cannot be linked reliably to a Sales order). Oh well, the client is always right!
Make sure you include in your solution
1. How does he want to account for the business scenario where one production order ends up supporting more than one sales doc (and yes, it will happen).
2. How does he want to account for the business scenario where a production order is received to support Safety Stock (might not happen if he doesn't use SS)
3. How does he want to account for the business scenario where a production order is received to support a forecast, but there is not yet any sales doc (might not happen if he doesn't use forecasting)?
4. How does he want to account for the business scenario where the production order is received into stock, and the sales department decides to use the stock for a different sales order?
Item 4 would only be an issue if the report is run prior to the sales order being shipped.
Regards,
DB49

Table name for tracking delivery and sales order

Hi,
What is the table and field name for tracking the delivery and sales order in SD
Regards

Hi,
If you want the DELIVERY DOCUMENT individally you can get it from the LIKP-VBELN
In the same way the SALES DOCUMENT from VBAK--VBELN
If want to get the DELIVERY DOCUMENT AND SALES DOCMENT from the VBFA with the Sbsequent document category
M is the subsequent category for BILLING
j DELIVERY
regards,
santosh

CIC Activity and Sales Order Link Tables?

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