CIT 400 Stopped Working - Can't Hear Caller on Skype or Landline

I've had my CIT 400 for a couple of years and everything has been working fine.  This past week, my phone suddenly stopped working.  I can no longer hear any audio when trying to place a call.  It is happening on both Skype and the landline.  I can place/receive Skype calls from my computer using the same Skype account, so it's not a Skype issue.  When this happened in the past, I simply cycled the power on the CIT base and that would get everything working again.
Here's what I've tried so far:
Cycled power on both the base station and the phone (even changed the batteries)
Reset everything to factory default
Upgraded the firmware to 4.80
The caller can hear me, but I can't hear them.
Thanks!

Hi ar_patel,
It happened the same to me! so I decided to disarm the handset and just removed a kind of black sticker from the mic and that's it, my Linksys iPhone is working as new again!  Now they hear my voice clearly.
Message Edited by monkey 101 on 03-22-2010 07:40 AM

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