Collections Worklist: Total dispute amt is not a sumation of the disputes

Hi All,
I have a weird problem in my collections worklist at the moment where, when the list is generated, on the outer screen before your drill into the Business Partner, the value for "Disputed Amount" does not match the sum of the open disputes for that BP.
I have tried de-activating all of the BAdI implementations we had in place for various minor changes but it has had no affect. When I debug in the BAdI "UDM_WL_ITEM_CREATE_C" - "Enhancement of worklist items on creation" the BP is coming in with a reduced list of dispute cases or in some cases none at all.
From about 3 months ago it seems that our disputes are not being picked up to be added to the overall amount.
Any ideas would be greatly appreciated.
Thanks,
Brenton.

You realise this is not Apple?
It is a community forum, of Apple users like yourself.
It does sound like you are dealing with someone else anyway, such as your phone company. Dispute the charge with your Credit company, which shouldn't be a problem since it is fairly obviously a double charge.
And yes stand up for what is right, whoever it is is just a typical bureaucracy and straightening them out takes persistence.
Peter

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