Community email server is insisting that I perform a virus scan

My community email server is insisting that I perform a virus scan before they reset my email account. Any suggestions?I told them I have a Mac but they said they want to make sure I don't have a virus before they turn my email account back on - it was apparently hacked into and is sending spam...

Here's a quote from Thomas' Macinstosh Malware Catalog to save you some time:
Appeared October 2010 / Description modified October 17, 2012
Koobface - a malicious Java applet commonly found on social networking sites like Facebook and Twitter - has been around in the Windows world since 2009. Unfortunately, as of October 2010, it has also made its entry into the Mac world. It appears in the browser as a request to view a video, often with the question "Is this you in this video?" Initial reports from Intego indicated that this malware was too buggy to work, but subsequent reports from other security companies reveal that fully functional versions are being encountered in the wild. Worse, this trojan does not require an admin password to install. Although you do have to click the Allow button in an alert that tells you the applet is trying to access your computer, users who are not tech-savvy may assume that it's okay to do so. I highly recommend that you turn off Java (not JavaScript, which is different) if you are afraid you might agree to something you shouldn't.
Update: Downgrading threat to "none" due to lack of Koobface sightings in quite some time.
I'd be curious to know how long these have been on your computer if you can check the dates on those files before you delete them.

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How do i perform a virus scan

how do i perform a virus scan?

Bryan,
As there are no (as in none, zero, nada, zip) viruses for OS X running a virus scan would probably be a total waste of time, energy and resources. The ONLY reason to run antivirus software is if you frequently download unknown files from the Internet and then pass them onto MS Windows users. The files could be infected and while they would not in any way affect OS X they could affect the MS Windows users.
However if you insist you can download ClamXav (Google it) which is free, frequently updated and is fairly easy on system resources.

I turned my email server off so that my emails wouldn't come to my Iphone while I was communicating abroad. When I turned it on again it will not receive emails says check you have entered the correct details. I haven't altered the details

I turned my email off on my I phone while I was receiving emails from abroad. When I turned it back on I get the message my server is not responding verify you have entered your email correct account info in mail settings, but I haven't altered my mail settings.?
How do I put this right, I tried connecting to icloud but had to turn the mail off in that it kept throwing up all my past emails.

Is that a new iPhone? Bring it in to Apple for a replacement.
But do this first:
hold the Home Button and the Power Button at the same time, keep holding, ignore everything on the screen, keep holding until you see the white Apple logo appear, then let go and let it start up.
It should charge both when on and off, unless you connect throug a hub and there are current eaters also on the hub: connect directly to the usb port.

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob

Unable to send emails, get error message that access to server is denied...problem began a few days ago

For the past few days, since the Thunderbird update, I have been unable to send any emails from my thunderbird account. I have also tried going into my juno account online, and any emails that I send out come back with the mailer demon response - tha the email did not go through. With help from Juno I have tried to reconfigure my account, turn off my Anti-Virus and Firewall (Norton 360) changed my password many times, but nothing is working.
This is the error message that I receive...An error occurred while sending mail. The mail server responded: Access denied...4664b9656464c9c921b121b9b9c5354d11b420a93520358d357984a56d99d1cd24a07174e57559e0b1f00c7149f025b925ed4d45140c20f5.... Please check the message and try again.
In the past, I have received this message and was told by Juno to change my password. When I did that, I was again able to send out emails. But this time nothing has worked. I even tried a system restore to go back before the Thunderbird update, but that did not help either. I really need to use my email, and just can't imagine what has happened to it. I am not sure if this is a problem for Thunderbird or for Juno my email server. Please advise. thanks.

To diagnose problems with Thunderbird, try the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Note that Norton's is notorious for not being "off" when their interface says they are. Safe mode with networking guarantees that.

I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

See my answer to your previous duplicate question. What happened when you tried my answers?
LN

I'm trying to email a photo from my iPhoto album, but I'm getting an error message that says "The email server didn't recognize your username/password combination." Any ideas? I can't find any help in Apple on-line support.

I'm trying to email a photo from one of my iPhoto albums, however I'm getting an error message that says "The email server didn’t recognize your username/password combination." Any ideas? I can't find any help in Apple on-line support.

Never mind. I was able to find the solution via an earlier post from West. Thank you!

When trying to send photos using iphoto a window comes up and says that email server did'nt recognize user name /password ...what do i do to correct this please marie

hello when I try to send photos using the iphoto a window comes up to tell me that my email server didn't rercognize user name /password how do i correct this .. as i have cganged my email address but i can't get rid of the old one thank you marie

Hi Cody\'sgirl,
If you are having issues emailing photos directly from iPhoto, you may want to double check the email account information that is set in iPhoto. You may find the following article helpful (the section below is about setting up a new account, but it should be the same location to check existing account info):
To set up a Photo Mail account:
Choose iPhoto > Preferences, and then click Accounts.If you’re in full-screen view, move your pointer to the top of the screen to make the menu bar appear.
Click the Add button in the lower-left corner.
Click Email, and then click Add.
Choose your email service provider.If your service provider isn’t listed, choose Other.
Type the requested information.If you use the Mail application included with OS X, some account information might be filled in already. If you’re not sure what to type, contact your service provider.
You can set up more than one Photo Mail account by repeating these steps for each account. When you send an email, you can change the outgoing account by clicking the From pop-up menu and choosing an account.
iPhoto '11: Email your photos
http://support.apple.com/kb/PH2421
Regards,
- Brenden

I am trying to send photos and text message and am blocked with message that email server doesn't recognize my username/password combination.How to fix?

I am trying to send photos and text message from iPhoto which will not go through.Getting message that email server doesn't recognize username/password combo.How to fix?

In the iPhoto preferences
Either
1. Delete and renter your account
Or
2 switch to Mail as your email client
LN

I am now able to receive emails in MAIL, but Yosemite's Mail program does not recognize any of the server's connections that have worked for years! What do I do next?

Yesterday, I was unable to receive emails from Google but was able to receive them from another server - but then receiving them began to work again - but now I am unable to send any mail - Yosemite's Mail program does not recognize any of the server's connections that have worked for years, ! What do I do next?

Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

I cannot email a photo from iphoto. A message comes up that says "email server did not recognize username / password combination". How do I fix that? /

I cannot email a photo from iphoto. A message comes up that says " email server did not recognize username / password combination ". There does not seem to be a way from inside iphoto to fix that. Any suggestions ?

Have you set Mail.app or iPhoto as Mail client in the iPhoto Preferences? Mail.app is working more reliable than iPhoto as mail client.
See this post by Old Toad:
Re: I am trying to email photo's from iphoto and I am getting the error message "The email server didn't recognize you username/password combination. I have always been able to email photos out of iphoto. Any suggestions?

How to configure email server so that I can reply without "relaying" issues

I've setup the Snow Leopard Server 10.6 and setup the email server. The problem we have is that when a user sends an email using an ISP other than the one where the server is connected, or replys to an email using a different ISP it gets bounced with the message that our server doesn't allow relaying. That is correct. We didn't set it up to relay because of concerns that we might be blacklisted as a spammer. Can you tell me how to configure the email server settings so we don't have this bounce problem and can send and reply using our domain.com email address regardless of the ISP we're connect to? Thanks

Such a seemingly innocuous question. If only the answer were that simple.
There are many factors in getting a working mail server.
For one, if you expect to receive incoming mail for your domain you will need a static IP address with matching forward and reverse DNS entries. You might already have this, or you might not. You don't say anything about your network environment to know.
Once you've addressed the network side of things there are two common elements to implement.
First is you tell the server about your local networks - the ones that you trust users on. Typically this is your private LAN (e.g. a 192.168.x.x network) where your users are. This works well for an office environment and lets users send mail unhindered, but doesn't cater to remote users (you probably cannot whitelist all the remote user's IP addresses, especially those that are mobile).
For those users you implement SMTP Authentication. This ensures the mail client authenticates to the server using a valid username and password. If your user can authenticate then you inherently trust them and allow the mail to be relayed. If the user is remote and cannot authenticate then they're out of luck.
All of this can be configured in Server Admin.

How do I set up a POP3 server to open with Firefox 3.6.13 so that it's not using windows live but the POP3 email server?

When i browse websites with Mozilla Firefox 3.6.13 and click on a link to send email to someone, Mozilla opens windows live instead of my POP3 server. How do I tell Mozilla to open the right email server to start a new thread?

See this: <br />
http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

Have same username and password for Apple and iCloud. Main email server is btinternet with different username and password. When I try to share a photo using iCloud email I get message that "email server didn't recognise username/password combo". Help.

I have the same username and password for my Apple account and iCloud. My main email server is btinternet. When I try to share a photo by sending an email by iCloud I get a message "Server doesn't recognize username/password combination". Do I need to login to iCloud with my btinternet password?

Seeing others with same problem I have gone into iPhoto>Preferences>Accounts and changed password to btinternet password. It worked. Thanks.

Starting guardian process for eMail server

I've installed a new database, with the standard settings given on the install CD, and the Oracle eMail server on a Windows 2000 os.
The problem starts when try to start the email server node's guardian. I have to submit the Service Name, the database name in the TNSNAME.ora. When I try to save the value I get the following error message: "oracle.io.admin.common.PropertyException".
What does that mean and what should I do to get the service running?
Regards
/Jonas Dannaeus
null

I have the similar problems.
Conditions:
I tried to install Oracle EMail Server v5.1 (the package was downloaded
from these URL:
basic: http://technet.oracle.com/cgi-bin/go?email51nt-full
patch set: http://technet.oracle.com/cgi-bin/go?es51patch2nt )
on the machine with the following configuration:
Hardware:
Intel Pentium III 600MHz, 512Mb RAM, 30Gb IDE HDD, 20Gb free on
destination volume.
Software:
OS WindowsNT 4.0 Server Service Pack 4
and following Oracle products installed:
Oracle8i Enterprise Edition 8.1.6.0.0 (installation option - typical)
Oracle Portal 3.0.6.3.3
Oracle Internet File System 1.0.8.1.0
Resulting messaging system must consist of one TCP/IP node, that is all
EMail processes (possibly except Sendmail, see questions below) will run
on the same machine. This node also must be the configuration node.
Installation of EMail Server (default option - includes all products)
performs well, installing server into the same OracleHome, as the
Oracle8i Enterprise is located in.
The configuration options are as follows:
Create a new node
Create a custom Email Server node
Yes - this is the first Email Server node that I am installing
Timezone selected - (GMT +3:00) Russian Standard Time
Enabled servers:
POP3
POP3 using SSL
Yes - I want to enable SMTP gateway on this machine
Define and configure a new gateway
No - I don't want to enable the LDAP access on this machine
Yes - I have an existing database
Further configuration, including creation of all needed database
objects and Windows NT service (named OracleInternetMessaging<SID>),
also performs nice.
After these steps (installing and configuring) I tried to run
OracleInternetMessaging<SID> service from Windows NT services window
(Oracle database and TNSListener services were launched earlier).
Launch failed with error message:
'The OracleInternetMessaging<SID> service returned service-specific error 1.'
Then I tried to start Email Server manually as described in installation
guide (section postinstallation). ofcguard command reported that
guardian had started, but command
'ofcguard status'
returned following string
'Status down'
When I inspected log file, located in directory %ORACLE_HOME%\office\log\<SID>,
I found there following lines:
01/11 13:12:00 INF: Guardian Version 5.1.0.1.51 started.
01/11 13:12:00 INF: Logged into database.
01/11 13:12:00 ERR: Failed to get database timezone information.
What is the reason of these problems?
Could you answer these questions also:
1. In postinstall section of installation guide is written that setup
makes changes in file tnsnames.ora. But I didn't found any changes
in it. But setup placed in the directory
%ORACLE_HOME%\office\admin\samples
another file, that consists of old tnsnames.ora and several new lines,
something like this:
crocus.world =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS =
(COMMUNITY = tcp.world)
(PROTOCOL = TCP)
(Host = crocus)
(Port = 1521)
(CONNECT_DATA = (SID = CROCUS)
crocus_guardian.world =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS =
(COMMUNITY = tcp.world)
(PROTOCOL = TCP)
(Host = crocus)
(Port = 1521)
(CONNECT_DATA = (SID = GUARDIAN)
Should I place this new file instead my old tnsnames.ora (I did it,
but it had no effect), or what shuld I do else?
NB: Something similar occurs with listener.ora file.
2. Problem with Sendmail: From Oracle Email Server installation
guide I concluded that Email Server uses in its work Sendmail
through properly configured SMTP gateway. The question is:
Sendmail itself must run on the same machine as Oracle Email
Server or it may run on another computer in the network?
If Sendmail MUST run on the same machine as Email Server,
then where I can get REAL Sendmail for Windows NT platform?
I found several Sendmail's for NT, but all of them can only
send messages from the command line. None of them is able to
run as NT service to handle inbound and outbound mail traff ic.
3. In the Oracle Email Server administration guide (chapter #19 -
'Error Codes and Messages', item 'Messaging Server Messages',
error DA-10505 - 'Could not start server processes.') the
dbms_alarm package is mentioned. I don't have this package
installed at the moment. I didn't find any references to it
in Oracle documentation also. But my installation of Oracle 8i
Enterprise now includes the dbms_alert package. Maybe dbms_alarm
is a typing error and dbms_alert must be in its place in
Administration guide? If I'm wrong and documentation is OK,
then the question is: should I really have the dbms_alarm
package installed and if so, where can I get this package?
null

Community email server is insisting that I perform a virus scan

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