Compressor 4 stalling after "send to compressor" FCPX

I just installed compressor, checked for updates to make sure I had the latest version, and tried to use "send to compressor" in FCPX.  Compressor 4 stalls and nothing occurs.  Wheel of death occurs and I must forcequit to exit.  Have any suggestions for this issue?  I am trying to send a 2hour video (and a 5 min video).
What is the best way to resolve this issue? Computer shouldn't have any problems with processing this request.
Processor  3.4 GHz Intel Core i7
Memory  16 GB 1333 MHz DDR3
Graphics  AMD Radeon HD 6970M 2048 MB
Software  Mac OS X Lion 10.7.5 (11G63)

aziliak wrote:
Is it best to export file form FCPX and then import the exported file into Compressor?
IMO, yes. It's more reliable and – even with an additional step – fast. Not everyone likes this approach, but many who know more about what goes under the hood than I do also follow the two step workflow – whether using the new or legacy versions of FCP.
Hard to know why Compressor isn't happy with the 20 minute file. What format are your clips; what are your project settings; what encoding settings are you using in Compressor?
Russ

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