Contacts and calendar are not syncing? the word info is not in the selection iTunes sync menu
contacts and calendar are not syncing? the word info is not in the selection iTunes sync menu
Hey jimneeds,
Thanks for the question. This feature was discontinued with OS X Mavericks:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
What you can sync
[…] - Contacts*
*To sync this content on an iOS device using OS X Mavericks v10.9 or later, use iCloud or another cloud-based service.
Thanks,
Matt M.
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i updated my ipod4 to ios5 and now my plus sign on the contacts and calendar are gone!!
and now i cant add events or new people directly to my ipod..
how can i fix this??Try looking at the similar posts on the right side of this page under the heading "More Like This". The ones with the green checkmark were solved.
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How to insure that contacts and calendar are NOT synced with ICloud?
Hello,
I do not understand, why it is not possible anymore to sync your contacts and calendar data between your mac book and your mobile devices using USB cable.
I also heard that with Maverick and Itunes 11.1.2 you can not sync anything using USB anymore, is that true?
Why is it not possible to let the customer decide how to sync their data? Why not leaving both options?
In case it is true that with Maverick and Itunes 11.1.2 you are not able to sync using USB anymore, does anybody know a good app to sync your photos and address data between your computer and mobile devices?
How can I insure that my contacts and calendar data are NOT automatically synced with ICloud?
Yesterday I synced some Photos from my macbook to my IPad and wondered why I had the photos twice. I realized that my IPad had ICloud enabled, after disabling ICloud one picture folder (Photostream) was gone. What do do to avoid that my MacBook is sending Photos to ICloud?
However, when I opened ICloud today, I did not find photos, but I found some address data from my MacBook in the Cloud.
I do not want to have my contacts and calendar data anywhere else on a server.
Any help would be appreciated.
Thanks HarkConnect your phone to your computer using the USB power cable that you charge your phone with.
Launch iTunes, it will go thru the normal sync back up progress bar thing at the top, let it finish.
Then
double click on the phone in the left side bar then click INFO at the top of that pane, it will allow you select what you want to sync (contacts,calendar,etc) make your selections and click apply, then click sync. There buttons along the top for different functions (Movies, Apps, etc) just make sure that you do not have anything checked (like your whole music library) that will not fit on the phone. -
Where are the settings to merge data (calendar and contacts) when syncing phone to pc?
Hello Mary,
It is definitely inconvenient when your contacts are not syning over correctly. If you are using iTunes to sync Outlook to your iPhone, I recommend the following article to troubleshoot the issue:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Have been using an iPhone and sysncing with Outlook through iTunes for several years. Downloaded the recent update to iTunes and now sycing of contacts & calendars is not occuring. I did see that i had to recheck to sync contacts and calendars again and have done this, but still no syncing is occuring. Any suggestions?
Hi Brian!
I have an article here for you that addresses your issue and can help you troubleshoot this further:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have updated my iMac to lion so I can use iCloud to share contacts and calendar between iPhone 4s and iPads 1. Somehow it seems to have worked although still not sure how to move stuff in and out of iCloud. iTunes is telling me to update the software on the phone and iPad. When I try to do this it just gets stuck with a box saying connecting to software update server. This has never happened before. I cannot update or restore either the phone or the iPad in iTunes although I have synced the info. What should I do?
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
Contacts and calendar entries go to ipad from iphone but not vice versa
i've got the cloud set up on both my new iPad and iPhone--problem is when I make contact or calendar entries on the iPhone, they cloud right over to the iPad, but when I make entries into the iPad, they don't go to the iPhone--I've checked settings on both devices and can't figure out the issue--please help!
Make sure you are entering the contacts and calendar events on your iCloud account. On your iPad, check Settings>Mail,Contacts,Calendars>Default Calendar. Here make sure you have selected an iCloud calendar as your default, and not something else like On My iPad, Google Calendar, and exchange account calendar, etc.
Then go to Settings>Mail,Contacts,Calendars>Default Account (in the contacts section) and make sure you have selected iCloud as your default. (If you don't see this settings, this isn't the problem).
If your settings for your calendar is correct on your iPad and it still won't sync new calendar events to your phone, go to icloud.com from your computer and enter any missing calendar events on your iPad that are not on your calendar on icloud.com. Once your iCloud calendar is up to date, go to Settings>iCloud, turn Calendars to Off, choose Delete from My iPad when prompted, then after a minute or so turn Calendars back to On to sync your iCloud calendars back to your phone. Then enter a new event on your iPad and confirm that it syncs to icloud.com now.
If your settings for your contacts are correct on your iPad and it still won't sync new contacts to your phone, do the same thing for Contacts (add any missing contacts to icloud.com, turn iCloud syncing off, choose Delete from My iPhone, after a minute turn contact syncing back on, try adding a new contacts to confirm that it syncs). -
Can I put contacts and calendar notes in for my mother, and push/sync those without sending all of my info to her?
Settings app > Mail, Contact,Calendars > delete her account, than add yours back in. Removing the account from your phone will not effect the iCloud stored contents. Her phone's contact list should be fine.
-
HT4759 Contacts and Calendar are not loading on my new iPhone 5S
Cannot get contacts or calendar to update on my new iPhone5s
Welcome to the Apple Community.
Contacts
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
Calendars
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings. -
my problem started when I tried to install latest operating system for my iphone 4 screen said verifying update for about 20 minutes, I got a text that i needed to reply to, then the whole thing locked up and forced me to restore phone. Icloud doesn't have my contacts(I thought that's what it does), I've tried to sync with my computer many times, the only time it said anything about contacts was "Can't sync contacts because they're disabled on Iphone). When I sync, I get old text messages, old photos, old voice memos, but no contacts.
Good evening from the Phils :)
That didn't work. I turned off the icloud for contacts already, so even the 5 network numbers are not on my phone anymore, which is okay. I tried the sync / replace info contacts on phone from itunes, no contacts still. At least, there were no other stuff lost. I might try the restore from backup next time.. But still hiping for something which would not involve doing the restore or any tools. Thanks! :) -
When I type inmy new password the i cloud doesnt recognize! My contacts calendar and mail won t recognize the new password and everytime I turn on my computer it wants me to put in my icloud password......? Is that the same as my apple ID password?
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
and OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
I can't get the iCloud Contacts and Calendar folders to appear in Outlook 2010 using the iCloud Control Panel. Also the datafile share which ends in .aplzod is not created in Outlook. The Contacts and Calendar are sent to iCloud (verified on iCloud.com) but the iCloud folders are not created in Outlook in the Contacts and Calendar navigation panes. I get a message toward the end of the sync process indicating that there was an unspecified error. I'm using the newest version of the iCloud Control Panel, the 32 bit version of Outlook 2010, Windows 7 64 bit, an iPhone 3GS, and the latest version of iTunes. Any ideas how to complete the sync process to the end?
Pretty much the same for me: Windows 7 64-bit, Outlook 2010, iCloud Control Panel 1.0.1, iPhone 3GS. Error report at end of setup process is shown below, and has been emailed. Any help please?
Your setup couldn't be started because of an unexpected error.
Error: 0x8004010F: ZebraBootstrap::ActivateDataFile: Could not create msgservice
AppleOutlookDAVConfig version: 3.0.42.0
Windows version (6.1.7601): Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Outlook version: 14 (14.0.6025.1000), x86 Outlook location (installed): C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
<Not found>
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
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Message Classes
HKLM\Software\Microsoft\Office\14.0\Outlook
Dataviz
InstallRoot
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ViewTypes
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{00062004-0000-0000-C000-000000000046}
Operations
1ImportFile
2ExportFile
3ExportDataLink
4ImportVCard
5ImportAccounts
6ImportVcalendar
7ImportRss
8ExportRss
9ImportCFL
ImportEudora
SchedulingInformation
FreeBusySupport
SearchTypes
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{00067A08-0000-0000-C000-000000000046}
{00067A10-0000-0000-C000-000000000046}
{00067A11-0000-0000-C000-000000000046}
{00067A20-0000-0000-C000-000000000046}
Setup
UpgradePath
HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Office\Outlook
Addins
AccessAddin.DC
HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Access
HKLM\Software\Microsoft\Office\14.0\User Settings\Excel_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Excel
HKLM\Software\Microsoft\Office\14.0\User Settings\Misc_SpsOutlookAddin\Create\Software\Microsoft\Office\Outlook
Addins
ColleagueImport.ColleagueImportAddin
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover
Create
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Microsoft
Office
14.0
Outlook
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Create
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Mail
MSDAIPP
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Outlook
Journaling
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Document
E-mail Message
Fax
Letter
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Meeting Cancellation
Meeting Request
Meeting Response
Note
Phone Call
Remote Session
Task
Task Request
Task Response
Web Service Providers
FreeBusy
office.microsoft.com
Windows
CurrentVersion
Internet Settings
TemplatePolicies
High
Zones
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HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_Intl HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_SearshShellReg
Create
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UrlAssociations
mapi
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HKLM\Software\Microsoft\Office\14.0\User Settings\PowerPoint_Core\Create\Software\Microsoft\Shared Tools\Outlook
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Microsoft Word
HKLM\Software\Microsoft\Office\8.0\Outlook
HKLM\Software\Microsoft\Office\Delivery\SourceEngine\Downloads\{90140000-001A-04 09-0000-0000000FF1CE}-C\Resources\OutlookMUI.msi
HKLM\Software\Microsoft\Office\Delivery\SourceEngine\Downloads\{90140000-001A-04 09-0000-0000000FF1CE}-C\Resources\OutlookMUI.xml
HKLM\Software\Microsoft\Office\Outlook
Addins
Apple.DAV.Addin
BCSAddin.Connect
Groove.OutlookProxyAddIn
Microsoft.VbaAddinForOutlook.1
OneNote.OutlookAddin
OscAddin.Connect
OutlookChangeNotifier.Connect
Search.OutlookToolbar
UmOutlookAddin.FormRegionAddin
AutoConfigDomains
hotmail.*
live.be
LIVE.CA
LIVE.CL
LIVE.CN
LIVE.CO.IN
LIVE.CO.KR
LIVE.CO.UK
LIVE.CO.ZA
LIVE.COM
LIVE.COM.AR
LIVE.COM.AU
LIVE.COM.MX
LIVE.COM.MY
LIVE.COM.PE
LIVE.COM.PK
LIVE.COM.PT
LIVE.COM.SG
LIVE.COM.VE
LIVE.DE
LIVE.DK
LIVE.FR
LIVE.HK
LIVE.IE
live.in
LIVE.IT
LIVE.JP
LIVE.MA
LIVE.NL
LIVE.NO
LIVE.PH
LIVE.RU
LIVE.SE
livemail.com.br
msn.*
msnhotmail.com
tw.live.com
windowslive.com
FormRegions
IPM.Note.Microsoft.Exchange.Fax.UM.CA
IPM.Note.Microsoft.Exchange.Voice
IPM.Note.Microsoft.Exchange.Voice.UM
IPM.Note.Microsoft.Exchange.Voice.UM.CA
IPM.Note.Microsoft.Fax.CA
IPM.Note.Microsoft.Voicemail
IPM.Note.Microsoft.Voicemail.UM
IPM.Note.Microsoft.Voicemail.UM.CA
IPM.Note.Rpmsg.Microsoft.Voicemail.UM
IPM.Note.Rpmsg.Microsoft.Voicemail.UM.CA
Outlook 10 Accounts
Categories
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Types
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{ED475414-B0D6-11D2-8C3B-00104B2A6676}
SocialConnector
SocialProviders
OscAddin.SharePointProvider
HKCU\Software\Microsoft\Office\14.0\Common\HelpViewer\Applications\OUTLOOK
AdditionalCollections
0
1033
HKCU\Software\Microsoft\Office\14.0\Common\Migration\Outlook
HKCU\Software\Microsoft\Office\14.0\Outlook
Addins
AutoDiscover
RedirectServers
Display Types
Balloons
Journal
Message
Office Explorer
Options
Calendar
MSHTML
International
ToDoBar
Perf
RoamingStreamsCache
6BF937902986EF42A5D2882B309351BF
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Catalog
Setup
SQM
Today
Folders
UserInfo
HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_Core HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_Intl HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SearshShellReg HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialConnector HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
HKCU\Software\Microsoft\Office\Outlook
Addins
AccessAddin.DC
ColleagueImport.ColleagueImportAddin
iTunesAddIn.CalendarHelper
OMI Account Manager
SocialConnector -
I use iMac, iPad and iPhone but also an HP laptop. I have used Macs since 1986 so I am not a novice. I set up my iCloud account, moving from MobileMe recently and everything works fine on my Apple devices. The bizarre thing is I can see all my e-mail accounts via iCloud in Outlook but the contacts and calendars are not syncing in Outlook even though the original calendar material came from Outlook (the contacts data is all from the iMac). I've tried all the obvious things and read most of the articles on the Apple Support website. All the relevant boxes are checked on the iCloud dashboard on each device but I just wondered if I was missing something obvious. I'm sure some of you will have had the same expereince and solved it. Can you help me?
Thanks in anticipation!
TI use iMac, iPad and iPhone but also an HP laptop. I have used Macs since 1986 so I am not a novice. I set up my iCloud account, moving from MobileMe recently and everything works fine on my Apple devices. The bizarre thing is I can see all my e-mail accounts via iCloud in Outlook but the contacts and calendars are not syncing in Outlook even though the original calendar material came from Outlook (the contacts data is all from the iMac). I've tried all the obvious things and read most of the articles on the Apple Support website. All the relevant boxes are checked on the iCloud dashboard on each device but I just wondered if I was missing something obvious. I'm sure some of you will have had the same expereince and solved it. Can you help me?
Thanks in anticipation!
T -
In Windows Vista using outlook 7, iphone 4 does not sync contacts (email & calendar are fine) Please Help!
Hello mludwin
Check out the article below to troubleshoot your issue with syncing your Contacts and calendars to your iPhone, using Outlook. It will have some options to reset sync history and disabling any conflicting any Outlook add-ins.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/ts2776
Regards,
-Norm G. -
Why is my iPad not syncing contacts and calendars?
I am baffled. When I look at the settings on my iPad it says that it is set to sync these things with my computer. When I plug it into iTunes, I get the message from iTunes that my settings for contacts and calendars are being automatically synced with iCloud, and that syncing through the computer may generate double entries. However, it is NOT syncing automatically. My iPhone was syncing, but does not have the latest entries on my computer calendar. Can someone tell me how to get both devices to sync automatically? Also, how soon should the syncing take place when a new entry is made? Thanks, Barbara
( *click on image to enlarge* )
JGG
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