Creative cannot be bothered to help

#Creative cannot be bothered to helps Have tried and tried to get Creative to understand a simple request for a replacement AD_Link cable for the Elite Pro(same as the I/O Cnsole upgrade kit)
For my X-Fi card.
It is NOT the ribbon cable that connects the card to the INTERNAL I/O unit.
It is the long cable that connects to the back of card and back of I/O Console in the same way that the Elite Pro external I/O console connects.
ALL they do is pass me round and round and not even tell me HOW to get a replacement cable.
"Thank you for writing in to Creative Technology Support Services, we
appreciate the opportunity to assist you.
I apologize for the inconvenience this issue has caused you. Any queries
about our Online Sales policies, can be seen listed at the website link
below"
"Thank you for reaching us at Creative Technical Support; we appreciate
the opportunity to assist you.
For the purchase query for the Creative products and it'ss accessories,
please go to our website Online Store located below by clicking on the
website link.
http://uk.europe.creative.com/shop/
Please change your country/region name (located at the top right hand
side of the website for that), in order for you to go to the correct
country to see the correct price and if the Online Store is available
for your country.
If product/accessories is found to be not available, please check again
in a later date."
I use Creative cards in all the computers I build and this is all they can be bothered to say.
The cable has never been for sale

I'm in the same boat. ?I've been trying to hunt down one of these cables for almost a year. ?I contact Creative customer support every couple of months just to see if someone there will take pity on me, but no luck so far. ?The annoying thing is Creative are still selling the X-Fi Pro so I presume the ?AD_LINK cable is still in production. ?Surely there must be some way of Creative getting a hundred extra cables to appease frustrated customers like musicman53 and myself. ?I'd be willing to pay over the odds for one and would even end my boycott on Creative products, so it would be good business for Creative. ?I li've in hope...

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