CREATIVE CENTRALE, PLEASE, I REALLY DON'T UNDERSTAND

HELP!!!! I really don't understand. I always buy creative, they sound awesome, I hate ipod, I have several players, I tell people about the hardware, but, WHY, WHY, WHY? such unimaginably amazingly good hardware and abso-lutely appalling and useless softwafre?? It really spoils the whole experience.
TAKE NOTE CREATIVE. PLEASE, PLEASE, PLEASE CAN YOU DO SOMETHING ABOUT YOUR ATROCIOUS, RUBBISH, UNSTABLE AND UNFATHOMABLY HARD TO USE AND UNINTUITIVE SOFTWARE AS IT IS TOTALLY RUINING MY OTHERWISE EXCELLENT CREATIVE EXPERIENCE!!!!!
Creative Centrale is appallingly bad, creating a new playlist is like torture, now it wont work at all and I have reinstalled it many times. I am going to (reluctantly) have to buy a new player to replace my lovely little Zen Mosaic JUST so I can get some decent software to create playlists.
Really this is beyond belief guys, best hardware out there, worst software. Want to know how Apple became no ? No, it wasnt the flashy looks, all that kudos came later, how they really became no is simple, despite continuing?
concerns over their hardware it was their fantastic, easy to use intuiti've software for ALL their products that did it.
Hell-ooooo!!! Wake up. Such a shame. Rant over.
If anyone knows of another program I can download to help me use my little Mosaic (its my friend, I listen to it every day, for hours) then please let me know. T

I have this piece of code:
private static String[] getArgs(String command){
System.out.println(System.currentTimeMillis()-startlog+
: "+"In getArgs.");
command = command.substring(3, command.length());
System.out.println(System.currentTimeMillis()-startlog+
: "+"The command: "+command);
String[] args = new String[0];
int last = 0;
System.out.println(System.currentTimeMillis()-startlog+
: "+"Command length: "+command.length());
boolean exit = false;
int end = command.length();
int count = 0;
while(count<=end){//Why don't this cicle ends!?
System.out.println(System.currentTimeMillis()-startlog+
: "+"(count="+count+").");
if(command.charAt(count)==',' ||
command.charAt(count)==';'){
System.out.println(System.currentTimeMillis()-startlog+
: "+"Found ',' or ';'.");
args = addColum(args);
args[args.length-1] = command.substring(last, count);
System.out.println(System.currentTimeMillis()-startlog+
: "+"Found arg: "+args[args.length-1]);
last = count+1;
count++;
System.out.println(System.currentTimeMillis()-startlog+
: "+"Returning args.");
return args;
}And the output is this:
14148: In getArgs.
14148: The command: TextIO.java;
14149: Command length: 12
14149: (count=0).
14149: (count=1).
14149: (count=2).
14149: (count=3).
14161: (count=4).
14161: (count=5).
14161: (count=6).
14161: (count=7).
14162: (count=8).
14162: (count=9).
14162: (count=10).
14162: (count=11).
14162: Found ',' or ';'.
14162: In addColum.
14162: Found arg: TextIO.java
14166: (count=12).
Why don't the cicle ends?whats printed out after
14162: Found arg: TextIO.java
14166: (count=12).

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