CRM_ORDER_MAINTAIN Documentation

Good afternoon masters
I 'm trying to use CRM_ORDER_MAINTAIN ... related functions. I 've been looking for documentation unsuccesfully.
My problem is that I need to Copy Categorization from Interaction Record to Service Request.
SAP says this scenario is not feasible now.
We want to use, in CRM_COPY_BADI, the following sequence:
CRM_ORDER_READ predeccessor
CRM_ORDER_MAINTAIN on succesor
Has anyone documentation of this FM?
Any idea how to do it?
Regards.
P

Hi Predro,
Please remove the "D" in the beginning of the name.
It's CRM_ORDER_READ in se37.
To test it, you have to run the program with the same name in se38.
You will find the categorization in the table ET_SERVICE_OS (go through the internal tables included) of CRM_ORDER_READ.
Be aware that the categorization is modelized in a tricky way. In order to copy, the category, you need to copy the subject that is mapped with the categories.
The easiest way to understand how works the function module is to put a break point in there and change the category. You will need to reproduce what the standard does.
Hope this helps.
Regards,
Helder

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Documentation for crm_order_maintain

Hi All,
I need to get some idea about FM, crm_order_maintain. I checked and found the documentation for the same is not available in CRM 5.0.
Can somebody please share the documentation / notes about it?.
Thanks, Sudeep..

Hey Sudeep,
Since SAP has not provided any documentation for that FM, SAP has created a Report Program of the same name to explain its usage...
What you can do is Execute this Program: CRM_ORDER_MAINTAIN in tcode se38......
Also go thru the documentation for the same program for better understanding...
Inspire by rewarding..
Regards,
Anand

Documentation about CRM_ORDER_MAINTAIN

Hi All
iam searching bapis about <b>Maintain activity</b>.
i found one bapi like <b>CRM_ORDER_MAINTAIN</b>
but i didn't get any functional documentation about that bapi.
if any one know about that bapi please give me response.....
Thanks and regards
Sumalatha...

Hi,
CRM_ORDER_MAINTAIN is used for modifying contract.
IMPORTING
> this gives list of values which is to be modified.
        u have to pass values to modified and key for
        that particular internal table
CHANGING
> specify values to modified
      1) CT_INPUT_FIELDS ...this gives the list of field which is to be modified
         so u have to specify internal table ,field name and selection key.
      2)CT_ORDERADM_H......this for header of the contract.
       u specify header detail along with modification.
      3) CT_ORDERADM_I........same applies for line item
      4) CV_LOG_HANDLE........Application error log
CRM_ORDER_MAINTAIN

What is the difference between 'CRM_ORDER_SAVE' and 'CRM_ORDER_MAINTAIN'?

Hi Experts,
   What is the difference between these two FMs?
   'CRM_ORDER_SAVE' and 'CRM_ORDER_MAINTAIN'
   I want to change the user status of an order in CRM. I have seen several posts in the forum some of which advises to use CRM_ORDER_MAINTAIN' while others 'CRM_ORDER_SAVE'.
I am really confused. Which one is the correct FM? I could not find any documentation for these FMs.
Do we need to use both these FMs or only one of them?
What is the correct order to call this FM?
1. CRM_STATUS_CHANGE_EXTERN "Change the user status
2. Commit work
3. CRM_ORDER_INITIALIZE
4. CRM_ORDER_MAINTAIN
5. Commit work.
6. CRM_ORDER_SAVE
Also what is the meaning of Ref_kind field? When do we give 'A' and when do we give 'B'?
ls_status-ref_guid = i_crmd_orderadm_h-guid.
ls_status-ref_kind = 'A'.
ls_status-status = 'E0003'.
ls_status-activate = 'X'.
APPEND ls_status TO lt_status.
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
EXPORTING
IT_STATUS = lt_status
CHANGING
CT_INPUT_FIELDS = lt_input_fields
EXCEPTIONS
ERROR_OCCURRED = 1
DOCUMENT_LOCKED = 2
NO_CHANGE_ALLOWED = 3
NO_AUTHORITY = 4
OTHERS = 5.
Thanks
Gopal

First question:
- the purpose of 'CRM_ORDER_MAINTAIN' is to set values of the fields (for example set header data, items, pricing...)
- the purpose of 'CRM_ORDER_SAVE' is just to save objects (in this function you don't set data but just set which objects (guids) should be saved)
Second question:
- you can use only 'CRM_ORDER_MAINTAIN' if you execute function in runtime (change data on the transaction that is opened on the screen) and then you save the object manualy
- you need both functions if you execute function 'CRM_ORDER_MAINTAIN' in the background because this function doesn't perform the save functionality by itself
3rd question:
The correct order is
1. CRM_STATUS_CHANGE_EXTERN "Change the user status
6. CRM_ORDER_SAVE
You don't need fm 'CRM_ORDER_MAINTAIN', because CRM_STATUS_CHANGE_EXTERN calls at the end 'CRM_ORDER_MAINTAIN' by itself (it is a sort of subfunction of this function).
4th question:
With 'ref_kind' you set to which level are you refering (header or item). A is for header.
Regards.

Usage of CRM_ORDER_MAINTAIN SAP Help Link and Suggestions Required

This is regarding CRM_ORDER_MAINTAIN fm
Currently we are using function module crm_order_maintain outside Loop i.e calling once for all the contracts as sap crm performance standard ,
Is there any standard documentation where we can find that states CRM_ORDER_MAINTAIN should be only used outside loop,
As some are telling us to use in Loop Endloop because of timeout error in background job with contract having 180 line items,Which i feel that this create unneccessary load on execution (Not Recommendable)
Please share any comments and suggestion this and also provide me the SAP Help Link on this

Hi,
for example to you, look for FM CRM_LRP_APPOINTMENTS_GET_DIAG which using CRM_ORDER_MAINTAIN and parameter it_appointment.
Hope this helps.
Regards, Kostya Khveshchenik

CRM_ORDER_MAINTAIN and ACTIVE_SWITCH

Hi experts,
I am working as ABAP developers in CRM 5.0. We often use FM CRM_ORDER_MAINTAIN in our development, to create (or modify) several order types.
I have heard about the ACTIVE_SWITCH input parameter of CRM_ORDER_MAINTAIN. It seems this parameter can optimize execution time, by avoiding some checks or determination (?).
As anyone ever used the ACTIVE SWITCH or is there any documentation about it?
I have searched on SDN forums and even on Google, but could not find anything about that...
Thank you in advance.

Hi Thomas!
Never give up)
Now seriously:
if you are reading large amouts of data (10,000 orders or more, for example)
then 2 things can help to do your program faster:
1. Read orders by 100-200 GUIDS per one 'CRM_ORDER_READ' call.
2. Periodically run FM 'CRM_ORDER_INITIALIZE' with IV_INIT_WHOLE_BUFFER = 'X' (this will initialize whole data buffer). For example, before every 'CRM_ORDER_READ' call. This will help because all readed data are being placed by CRM_ORDER functionality into standard internal tables, so you can see how slower & slower system works while reading large amounts of orders data without 'CRM_ORDER_INITIALIZE' call (in debugger).
3. Call 'CRM_ORDER_READ' with IV_NO_AUTH_CHECK = 'X' if you are really do not need authorization checks.
4. If possible do some SELECTs instead of CRM_ORDER_READ segment retreive.
5. And the last but not least: periodically see SAP notes for 'CRM_ORDER_READ performance' because this one got lots of bugs yet.
Hope it helps.
Best regards,
Alexander Kirillov

Where is the FM documentation

hi everybody
where is the api documentation of crm functions like crm_order_read, crm_maintain_order, etc.
in tc sm37 i got messages like "help is not available in english"
it's really hard to use FM without documentation, it's in crm CD's???
thanks
rgds
A. Garduno

Hi Gerardo,
The others are right saying that you have to test the reports, that is the best way to learn it.
Please note that CRM_ORDER_READ and CRM_ORDER_MAINTAIN exist as ABAP Reports too. So if you search with SE38 you can find the two reports. These reports are used for calling the both FM for test reasons. That is how I was able to find some information about these two reports. I will not paste it to the post as it will become too large. But you can get it too by doing the following steps:
1. Goto SE38 and paste the report name
2. Select the radio button "Documentation" and click on the DISPLAY button
A new window will open containing some more information about the two reports - in English.
I hope this will help you to some extend.
Cheers
Borislav

FM CRM_ORDER_MAINTAIN

Hi guys,
I am trying to create orders using CRM_ORDER_MAINTAIN, but the orders are not created and there is no error messages. I am just using 2 tables for this task, CT_ORDERADM_H and CT_INPUT_FIELDS. I have fill in the fields that I want to change in CT_INPUT_FIELDS. Is there anything that I have missed out? Can I fill CT_INPUT_FIELDS with all the fields from CT_ORDERADM_H? Thanks.
Message was edited by: Conrad Chia

Conrad,
Have you looked at using CRMXIF_ORDER_SAVE instead to create the sales order? The XIF adapter function module is a lot easy to use and you only need to supply the require fields plus the update switches for the data you are supplying. Another benefit is that the function module includes documentation on how to use it, delivered with your system.
Look at the doucmentation for the data type CRMXIF_BUSTRANS to see what you need to pass to create your order.
Good luck,
Stephen

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http://www.oracle.com/technetwork/documentation/applications-089559.html
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Thanks for your soon reply. Yeah, I found that but I really was expecting a more serious documentation.
I have to admit that it is documented. Yes. But I didn't expect to find that in middle of a guide. But more in a reference or in a specification document. It's inside the "Customization" and in a table, yes... But it's a guide!!
I like Java but something to worry about is the "too many - too less" documentation. Documentation is not clear enough and all the hundreds of options you have can make the programming with Java no good. It would sound like a good thing have a lot of choices and hundreds of places to look info for but I am a bit disappointed with that. It's not clear enough to find the right info.
Anyway, thanks a lot for your help!! I will have to live with that.
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CRM_ORDER_MAINTAIN Documentation

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