Crystal Report stops retrieving rows against SAP BW query

We're running Crystal Reports againist SAP BW and coming up a strange issue. We run the report and the BW query returns rows as normal. However, when the rowset reaches 50K (exactly) the report stops retrieving records. There is no error message - the report simply stops retrieving rows. We know there are additional rows that can be returned by the query. Anyone seen this before?

Hi,
what are the versions / patches used on the SAP Side and on the SAP BusinessObjects side ?
Ingo

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Hi all
I experience the following:
1. SSO from SAP Portal to BOE works: I can view Sample Crystal Reports based on the BO-iView-template without additional login
2. SSO from SAP Portal to SAP BW works: a) I can view custom BW Web queries without additional login and b) the connection tests on the system object in SAP Portal run fine
3. I assume SSO between BOE and BW works because I can view Xcelsius dashboards based on BW queries within SAP Portal without additional login
Nevertheless I am presented a login screen ("The report you requested requires further information. -
Database Logon") if I try to view a crystal report based on a BW query, no matter if I start the report from InfoView, SAPGUI or SAP Portal. If I enter my SAP credentials in "Databse logon"-window I can see the report runs fine.
SAP Authentication in BOE seems to work (I can import users & roles). In all 3 systems I have at least Admin or equivalent permissions. If I change the Database Configuration for this report within InfoView ("Use SSO") it does make any change (I also read somewhere a reply from I. Hilgefort that this is not necessary if BW publisher service is installed correctly).
We use SAP BW 701.06, BOE XI31FP3.4 and SAP Portal 701SP6
I publish the report from Crystal Reports 2008 SP2 with the SAP-Menu -> Save Report.
I logon to InfoView-App with my SAP-BW credentials.
Any help appreciated!
BR
Kanan

Real solution is different, my other post is only a workaround:
1. SNC settings in CMC were not correct (Certificate path, path to sapcrypto.dll)
2. Relevant Serices have to run under local username
3. Username has to be added to PSE
See here: https://websmp130.sap-ag.de/sap/support/notes/1364536

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Hi all,
I'm using integration toolkit for SAP to read data from a function module in SAP, when I run the report on a local machine, the report works fine and I'm getting data, when I publish the report in infoview, the report works but isnt retrieving any data.
I'm running BOE XI 3.1 FP 2.7, Crystal Reports 2008 FP 2.7, Integration toolkit for SAP FP 2.7
Any ideas?
Regards

Hi Efstratios, thanks for your reply.
Is the integration kit installed on your BOBJ server also?
The integration toolkit is installed in BOE and it works fine with other applications (WEBi).
Do you use a fixed user name and password to get the data from the SAP back-end?
Currently, the user and password is entered in the prompt when running the report in infoview, we are usign a SAP user with SAP_ALL profile.
DO you get an error message or just a blank report?
Just a report with format and no data
Thanks again

Crystal Report doesn't prompt for SAP credentials / errors out on refresh

2 Environments tested with same results:

BOE XI 3.1 SP2 & BOE XI 3.1 SP2 FP2.5 
SAP Intg Kit on mirrored SP/FP levels in each environment.

We've been successfully creating Crystal Reports against BEx queries in BW for months now as well as ECC master data. We've also built universes and have WebI reports actively working against similar BEx queries in the same. However, we're getting some curious behavior when we refresh the Crystal Reports against BEx queries in BW. Verified all necessary transports and authorizations have been provided for both authoring, as well as refreshing/viewing on demand, etc.

We've setup all the Crystal Reports we're testing to:

a) Use custom database logon information specified here. 
b) Specify a custom driver, leveraging the crdb_bwmdx driver 
c) Prompt the user for database login

We have not enabled SNC as of yet.

1) When we refresh a WebI report hitting a BEx query with security applied, it doesn't prompt for the credentials, but we confirmed through tracing on the SAP side that if the user hits a paramater it has access to, the data comes through and when we hit a paramater they do not have access to, we can clearly see SAP reject it and it spits out a logical error on the BO side in InfoView and in the WebI logs on the BO server.

2) When we refresh a Crystal Report hitting ECC data, we are prompted for the SAP credentials and everything works as expected

However:

3) When we refresh a Crystal Report hitting a BEx query in BW, we are not promtped for SAP credentials. We immediately get the "LOV" prompts. Now, if we use a test user in SAP that has NO SECURITY restrictions at all and open access to the query, the data comes through. However, as soon as any security is applied to the query level, even if it is SAP ALL, we cannot retrieve the data. Tracing is also strange, as we can see on the SAP side it buffer the selected paramaters, but unlike with the WebI reports, it never shows it reaching the point where it checks each paramater against what the role has access to. An error is then spit back. We run the same queries with the same users within SAP and get normal behavior. It's as though as soon as we apply security to the query the mdx driver doesn't like it. Dependant on the type of InfoView viewer we use, the errors we consistently get on the BO side are:

Interactive Viewer: "Error in File %reportname%: Encapsulating Page Failed" 
Java Viewer: "Error in File %reportname%: Database Connection Error"

Nothing glaring in the event logs on the BO servers or in the Crystal logs that I can see, however just because it isn't spitting a specific error in the crystal logs doesn't mean I'm not missing something because I don't know what to look for behavior wise. To reduce the liklihood that it has to do with the way the report was built, we've tried against the same query by building a report using standard methods, as well as the SAP Toolbar using a very plain jane report. Same behavior.

Thoughts?
Edited by: Jay Riddle on Mar 1, 2010 8:55 PM

Hi,
1) When we refresh a WebI report hitting a BEx query with security applied, it doesn't prompt for the credentials, but we confirmed through tracing on the SAP side that if the user hits a paramater it has access to, the data comes through and when we hit a paramater they do not have access to, we can clearly see SAP reject it and it spits out a logical error on the BO side in InfoView and in the WebI logs on the BO server.
>> Which authentication are you using to logon to InfoView ? Whats the configuration in the Universe Connection for Authentication ?
2) When we refresh a Crystal Report hitting ECC data, we are prompted for the SAP credentials and everything works as expected
>> The user is using which authentication ? and against which system does he log on ?
However:
3) When we refresh a Crystal Report hitting a BEx query in BW, we are not promtped for SAP credentials. We immediately get the "LOV" prompts. Now, if we use a test user in SAP that has NO SECURITY restrictions at all and open access to the query, the data comes through. However, as soon as any security is applied to the query level, even if it is SAP ALL, we cannot retrieve the data. Tracing is also strange, as we can see on the SAP side it buffer the selected paramaters, but unlike with the WebI reports, it never shows it reaching the point where it checks each paramater against what the role has access to. An error is then spit back. We run the same queries with the same users within SAP and get normal behavior. It's as though as soon as we apply security to the query the mdx driver doesn't like it. Dependant on the type of InfoView viewer we use, the errors we consistently get on the BO side are:
>> The user is using which authentication ? and against which system does he log on ?
>> You mentioned security restrictions and I assume we talk about BI authorizations in form of data level security. If so - does the BW query include the authorization variables ?
Ingo

Webi Report Against SAP BW Query Fails When Scheduled

Hi all,
I'm facin a problem with all my Web intelligence Reports. When i refresh them on demand from view or design mode, everything works fine, but when i schedule them all instances fails with this error:
A database error occured. The database error text is: The MDX query SELECT { [Measures].[DF4LK70NQJ0KRU6XHODIE9TGA], [Measures].[3EG3OC7QZBODSE9J2JI4OLOPI], [Measures].[CXDGYOWE9FJFHS72KIO78WGTT], [Measures].[12C28AI1LLXSDEHMWCDUMJWCW], [Measures].[E2OE5J39YBUPP4IPZCX1HNHZX], [Measures].[5X2TIT4FSFEBHYFDEFACO2DCF], [Measures].[E6WGO3AACYBZ20ZIHZF28Y9TT], [Measures].[CB1PAR1H2KF21CWAY6G3NP2WK], [Measures].[8GZAGANUUZA7B2V59A5FBB5BO] } ON COLUMNS , NON EMPTY CROSSJOIN( CROSSJOIN( CROSSJOIN( CROSSJOIN( CROSSJOIN( CROSSJOIN( [ZSOLTYPE].[LEVEL01].MEMBERS, [0CALMONTH].[LEVEL01].MEMBERS ), [0MATL_GROUP].[LEVEL01].MEMBERS ), [0MATERIAL__0MATL_TYPE].[LEVEL01].MEMBERS ), [0COMPL_DEL].[LEVEL01].MEMBERS ), [0BBP_STATUS].[LEVEL01].MEMBERS ), [0PLANT].[LEVEL01].MEMBERS ) ON ROWS FROM [CUBE_NAME/QUERY_NAME] SAP VARIABLES [ENTFINAL] INCLUDING X [0I_CALZ2] INCLUDING ENE 2008 : MAR 2008 failed to execute with the error FUNCTION_NOT_FOUND. (WIS 10901) .
BO is XI3.0, BW 3.5, Universe made from a SAP BW Query.
Thanks in advance!

Hi Ingo,
All the authorizations for crystal report to fetch data is in place, and crystal report refresh and schedule runs success fully. The issue is only in Web Intelligence.
If it is same as crystal report we should see similar results for crystal report, which is not the case as of now. Crystal report refreshes without any error and we can able to schedule it without any problem.
As it is said earlier, SAP secuirty guy doesnt find any missing authorizations. It is very difficult to say which authorization is missing.
Edited by: Raghavendra Barekere on Nov 7, 2008 6:42 PM

[Crystal Reports 2008] - Logon failed in SAP system

Hi everybody,
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When I try to open a SAP Data Source, Crystal Reports finds the connections I have in my SAPLogon and ask me credential infos. I get the following credential error:
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The user I enter has full administration right on the system, which is a SAP R/3 Enterprise.
Thanks,
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Hello Valerio,
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thanks
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Crystal Reports - ECC Tables - Row level security on Multiple tables

Hi Experts,
We are implementing Crystal Reports directly reporting on ECC Tables. Lot of information on row-level security has been provided by experts Ingo Hilgefort, Don Williamsand Mike Seblani, but not related to multiple tables or Wild cards
Requirement:
Crystal Users should have access to ALL the tables in ECC, but restricted by Company code, plant, Sales Organization, Purchasing Organization fields to what ever table it applies to. Example: MARC table should be restricted by Plant, BSEG table should be restricted by Plant and company code, GLT0 table should be restricted by Company code..etc
Users should ONLY see their Organization related data.
Solution Developed:
1. We created custom authorization object with BUKRS and WERKS
2. In /CRYSTAL/RLS we used Wild Cards *, + rather than specific table and referenced the custom authorization object with =BUKRS and =WERKS in the Field Value
3. Enabled global lock
4. Custom Authorization object was added to user-profiles with corresponding restrictions
*Observation:*
1. This security works when a crystal report was developed on a ECC table which has both BUKRS and WERKS
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Does not work on GLT0 table - error message "Database connection error: /CRYSTAL/OSQL_EXECUTE_QUERY Message: field T0~WERKS unknown"
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In the "where clause" of the internal ABAP code generated for MARC, system is checking for BUKRS - which should not be the expected result
ANYTHING WRONG IN THE SECURITY SETUP ? PLEASE ADVICE
Note: Document "BusinessObjects XI Release 2, Integration Kit for SAP, Installation Guide" does not talk much about this multiple table restriction. Any other document to be referred to ?

I'm not sure how that would help; by using the Faculty_ID Session Variable I can identify the CRN and Term of all courses a faculty member is teaching. But I don't think that has to do with the problem I am having?

Crystal Report stop working after one month

Hi all,
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These all 6 reports were working fine till yesterday.Suddenly from today morning (21.01.2009-exact one month after installation) all these 6 reports has stopped working.
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BR
Samir Gandhi
Thread moved by: Darius Heydarian on Jan 21, 2009 1:54 PM

Hi,
I think you downloaded the trial version, you need to buy it now.
Cheers
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Hello,
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Thank you, Nagarajan.
Those instructions are exactly what I've done with my report. However, the instructions start with the phrase "manually insert link arrow into Crystal report". OK, I did a Google search on "insert link arrow" and "crystal" and "reports" and "SAP" and there was only ONE webpage with these words on the ENTIRE internet--the page you sent me to. Crystal reports online help has nothing relating to a "link arrow". If there's some special aspect of this link arrow that I'm missing, it sure is a secret because there's nothing out there on this subject. I guess I'll have to copy the graphic from previous reports each time I need to do this.
CORRECT ANSWER:
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/people/ingo.hilgefort/blog/2010/03/29/sap-businessobjects-enterprise-sap-enterprise-portal--part-1-of-4
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Edited by: Nanda Kishore B on Oct 21, 2010 8:05 AM

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Hi
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Crystal Report stops retrieving rows against SAP BW query

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