CUP-Password Self Service-Email not received by user

Hi,
I confidured SMTP server with Mail server information.
I raised a request for Password Self-service for a User.
Request executed successfuly with a message " Password was reset and send to email id of user"
Password in backend system has reset successfully,
but No Email has received by user regarding reset PW.
What si the problem, why the user not received email? even in CUP it shows that email sent successfully.

Hi,
Yes i scheduled email dispatcher.
Now Email is received by the user.
User received a link for password, when user click on that a blank page with header Password is displayed.
no other information is appearing.
Thanks
Ram.

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The 3 defined roles are only those suggested by SAP.
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Hi Jagat,
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Hello everyone,
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CUP-Password Self Service-Email not received by user

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