Dbmgui access for SAP WAS on Linux TestDrive (2004s)

I'm having trouble connecting to MaxDB from either dbmcli or dbmgui. To be precise, I can use dbmcli, but only with reference to XUSER.62, e.g. "dbmcli -U c -d N4S db_connect" works, but none of the other default passwords work any of the standard users I listed with "xuser list", eg. connect,connect; superdba,admin or sapn4s,sap.
Thus I can't logon via dbmgui (using a VM), only via dbmcli with reference to xuser.62.  (other user password combinations such as dbm/dbm also don't work)
I tried following note OSS note 39439 which suggested directly adjusting the password in XUSER.62, but when I changed password for user "control", I could no longer use  "dbmcli -U c -d N4S db_connect"  nor could I start the database (because of authorisation failure). Had to restore /home/n4sadm from backup!
Should I try user_put to change the password first? This note 39439 seems to say I will have the same logon failure unless I adjust XUSER.62, so very confused and nervous about relying on backups.
Thanks
Phil

Hello Phil,
1) You wrote "I listed with "xuser list", eg. connect,connect; superdba,admin or sapn4s,sap." Could you please post the output of the "xuser list" command.
And you also wrote: ""dbmcli -U c -d N4S db_connect" works" => Please check what username is listed with Key c fter you run "xuser list".
Are you able to run the following commands:
dbmcli -U w -d N4S db_connect
dbmcli -U c -d N4S db_state
dbmcli -U c -d N4S -USQL w sql_execute select * from users
2) Please check if you could connect to the database as superdba user:
dbmcli -d N4S -u superdba,admin
<enter>
Dbmcli on N4S>sql_connect superdba,dmin
<database need to be online, please check it before to run 'sql_connect' >
Dbmcli on N4S>sql_execute select * from users
< I would like to see the list of users in database >
Dbmcli on N4S>exit
Also please update with output of the following commands:
dbmcli -U c -d N4S user_getall
dbmcli -U c -d N4S user_get control
dbmcli -U c -d N4S user_get superdba
dbmcli -U c -d N4S user_get connect
3) You already know about the SAP note 39439. Please also see the SAP
Note 25591 to find the answer on the question:
How to change the DBM, SYSDBA and DBA user passwords in the database?
But you need to find what is the name of the DBM user in your database. Connect? Or control?
Thank you and best regards, Natalia Khlopina

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