Debit Memo Request not created with reference to CRM Confirmation

Hi,
I have confirgured the service order and confirmation as a follow up document,
Service order contains both service line item and sales item,
Service order is replicated to ERP as sales order with sales item,
how ever debot memo request is not getting created in ERP against the confirmation i have created ,
*     i can see the price flowing to KO03 at CO, also have made settings in SCRM Billing integration for debit memo ,a new debit memo order type is created with internal number range.
*     my employee also exists in ERP,
*     item category for confirmation is also set to external billing when conpleted.
*     i am able to complete the confirmation document without any errors.
followed c26 documents.
please Suggest
regards
Nikhil Chugh

Hello Nikhil
Did you map your CRM transaction types with ERP Transaction as per step
3.2.4.4 of c26.
Regards
Naresh

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    Message was edited by:
            Chris Dong
    null

  • Internal order number not present in debit memo request in External billing

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