Debug Email PO functionality

Hey Guys,
I have got two PO's in I procurement module for which email did not go to the supplier.This functionality is implemented through XML gateway.
Can you tell me how to debug the issue , what should be the approach. I am new to i proc , please help !
Regards,
Amit

Hi,
Do you know the program (which will mostly be custom) that is used in the WF to generate the PO PDF?
If so please try to run the program for these PO's and see if the concurrent program is generating the PDF with the correct PO information.
You said that the WF is complete status without errors, did you check the event send Email is referring to the correct address?
I am asking this because some times when the email id gets appended with AMERICAN (language mode in the PDF), don't know the exact reason though.
Also can go to purchase order summary form for any of these PO's and try Tools>>Communicate (you can put ur email add for testin) option to see if the PO PDF is coming?
Do you find any attachments for these PO's from the PO form (after opening the PO)?
Karthik

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