Difficulty Retrieving Deleted Adobe Master Collection

While doing a clean-up on my Mac, I accidentally deleted what I thought was an unused folder that had my entire Adobe Master Collection in it. It's no big deal though as the serial number was recorded under my account. Now I haven't been onto Adobe in a very long time, so when I come here and find out I have to first sign into the Creative Cloud, it's no big deal all the same. I do that and I go to Downloads to look for where I can find my product and resubmit the serial for a download link, but I had to download the Creative Cloud desktop application. I have difficulty here though, and the error message simply tells me that the application couldn't install after I download and wait for the application to finish installing. I tried attempting to install the older Application Manager but that just gives me a message to try installing Adobe Support Advisor. I thought this was a good idea since it might tell me the problem behind why the Creative Cloud desktop application wouldn't install. So I do that, and it gives me a result as to why the Application Manager won't install. The only answer was to install Creative Cloud. So I'm sort of stuck.
If there is a way I can just give Adobe the proof of my purchase with my serial number and be redirected to or emailed a download link, that would be really great! I'm mainly focused with getting all my programs back, you see, but it seems my only answer is to first figure out this Creative Cloud desktop problem. Thank you for all answers and helpful thoughts!

Hi Emma,
Welcome to the forums!
Looks like you would need to download complete Master collection and Adobe creative cloud will only help you download Adobe apps one by one. Please follow the below steps to download Master Collection
Please run the Adobe cleaner tool from http://www.adobe.com/support/contact/cscleanertool.html and see if there are any leftovers for Master collection.
Also, you haven't mentioned the version of Master collection so I am assuming it is CS6. Please open http://prodesigntools.com/adobe-cs6-direct-download-links.html and scroll down to choose your platform acordingly.
There is a small trick before you start downloading the setup, please start downloading any software from adobe.com and cancel it and then use the above link in the same browser.
PS: Links provided are direct links and doesn't start downloading without performing the step mentioned above
Thanks!
Ankit

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    From: [email protected]
    To: [email protected]
    Subject: Cant install Adobe Master Collection cs5.5
        Re: Cant install Adobe Master Collection cs5.5
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3961325#3961325
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3961325#3961325. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Creative Suites Windows by email or at Adobe Forums
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    Date: Sun, 9 Oct 2011 02:21:36 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cant install Adobe Master Collection cs5.5
        Re: Cant install Adobe Master Collection cs5.5
        created by Mylenium in Creative Suites Windows - View the full discussion
    Have you tried to install in English instead of Dutch? Did you check the various tips from the knowledge base? Can't see anything obvious here - it seems to correctly recognize everything but then still refuses to install... Mylenium
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3961325#3961325
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3961325#3961325. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Creative Suites Windows by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

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    No. Suite installs require to run the complete package.
    Mylenium

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    Processor:  i3
    RAM: 4GB
    Hard Drive: 300 GB
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    Syed

    Install logs:
    Troubleshoot with install logs
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