Digital signatures not working for LiveCycle forms in Acrobat Reader

Question

Hello, when I create a Form in LiveCycle Designer with signature fields, I open the form in Acrobat XI and save the form with extended features (File-->Save As Other-->Extended Features-->Enable Tools), but then when I open the "extended features" form in Acrobat Reader, the signature fields do not work (click the field, but no signature prompt appears).  I do not have this problem when extended features are enabled in Acrobat X.  Why do they not work when they are enabled in Acrobat XI?

Answer 1

Hi Adam LaClair,
Please try the steps mentioned below to get the issue fixed.
1) For Windows :-
Open Default Programs by clicking the Start button , and then clicking Default Programs.
Click Associate a file type or protocol with a program.
Click the file type or protocol that you want the program to act as the default for.
Click Change program.
Select Adobe Acrobat for PDF and APPLY.
2) For MAC
Click one of the files in the Finder.
Choose File→Get Info (Command+I).
In the Info window, click the gray triangle to disclose the Open With pane.
From the pop-up menu, choose an application Adobe Acrobat
Click on Change all
Thanks,
Vikrantt Singh